2017 LAND ROVER RANGE ROVER Complaints

While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.

Fuel gauge indicated no fuel even though tank was just filled. Vehicle went into limp mode then would only start for a minute. Exact same symptoms as current recall for same model year but ours is outside of VIN range for that recall. Vehicle only has 35k miles and had fuel pump replaced which has seemed to fix the problem although fuel gauge won’t read full ever.

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL

THE WINDSHIELD IS LEAKING ONTO THE STEERING AND ELECTRICAL PANEL. WHEN WE TOOK THE VEHICLE TO LAND ROVER, THEY TOLD US THAT THE CAR WAS OUT OF WARRANTY (4 MONTHS AGO) AND THAT IT WOULD COST US $1,900. WE'VE ONLY HAD THIS CAR FOR 3 YEARS AND HAVE ALSO HAD TO REPLACE THE MOTOR AND TRANSMISSION.

13,865 MILES ON VEHICLE AND THE STEERING RACK BREAKS. THIS IS AN EXPENSIVE FIX THAT SHOULD NOT HAVE BROKEN AT 13,865 MILES.

WHILE DRIVING ON A CITY STREET THE CAR JUST STOPS. I WOULD HAVE A FULL TANK OF GAS AND THE GAGE READS EMPTY. IN ADDITION ALL LIGHTS ON THE DASH BOARD GO ON. THE CAR HAD TO BE FLAT BEDDED MANY TIMES. I HAVE NO DOCUMENTATION BECAUSE THE CAR WAS ONCE AGAIN FLAT BEDDED INTO SERVICE CURRENTLY , AND ALL PAPERWORK IS IN THE CAR.

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL SENSOR FAILURES WITH SEVERAL WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO LAND ROVER PARAMUS (405 NJ-17, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS SERVICED FOR EACH FAILURE. ON ONE OCCASION, THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REPAIRED AGAIN. RECENTLY, THE CONTACT STATED THAT THE STALLING FAILURE RECURRED, AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT REMAINED IN THE DEALER POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,643.

THE GEARS ON MY RANGE ROVER KEEPS GETTING STUCK. THE GEARS RARELY WILL TURN ON THE KNOB AND HAS CAUSED THE GEARS TO GET STUCK WHEN DRIVING OR STOP THE CAR. SOMETIMES I PUT THE CAR IN PARK AND THE CAR KEEPS MOVING. I HAVE TOOK THE CAR TO RANGE ROVER SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. I DISAGREE FOR I BOUGHT THE RANGE ROVER JULY 2020 AND SINCE THEN HAS HAD MANY PROBLEMS WITH THE GEARS.

THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALIST WERE REACHED OUT TO A FEW TIMES, DESPITE THE RR ENGINEER/SPECIALIST INSPECTING AND RUNNING DIAGNOSTICS, NO ONE WAS ABLE TO SUCCESSFULLY AND FULLY ADDRESS AND FULFILL MY CONCERNS. THE END RESULT WAS THAT I WAS TOLD TO FILE A COMPLAINT TO THE MANUFACTURER, WHICH I DID A FEW TIMES AND NEVER RECEIVED A FOLLOW UP. THE ACCIDENT TOOK PLACE ON 11/4/20 AT AROUND 8:15 AM. AFTER TURNING THE CAR ON AND PUTTING MY SEAT BELT ON, I SHIFTED THE CAR INTO REVERSE WITH MY FOOT STILL FIRMLY ON THE BRAKE AND SUDDENLY THE CAR'S RPM JUMPED ABRUPTLY, RESULTING IN ME REVERSING INTO A CAR BEHIND ME. HAVING JUST GOTTEN INTO AN ACCIDENT AND CALMLY ACKNOWLEDGING THE SITUATION, I PROCEEDED TO SHIFT THE CAR INTO DRIVE TO MOVE IT AND ALL OF A SUDDEN, AGAIN, THE RPM JUMPED ABRUPTLY, CAUSING THE CAR TO JUMP FORWARD, BACK TOWARDS THE DIRECTION I JUST CAME FROM, AND DESPITE TRYING TO CONTROL THE CAR AND SLOW IT DOWN, THE CAR UNCONTROLLABLY DROVE OVER THE CURB AND THROUGH A FENCE, PULLING THE FENCE OUT OF PLACE AND IT'S CONCRETE FOUNDATION OF ABOUT TWO FEET, AND WENT INTO HIGH SPEED AND FLEW ABOUT THIRTY TO FORTY FEET HORIZONTALLY UNTIL FINALLY COLLAPSING IN A DRY RETENTION POND ABOUT FIFTEEN FEET BELOW. SINCE I BOUGHT THIS CAR I HAVEN'T BEEN SATISFIED WITH THE SAFETY OF IT. IT IS WITHOUT DOUBT THAT I HAVE SUFFERED MEDICAL AND CAR DAMAGE DUE TO THIS INCIDENT. ADDITIONALLY, STILL TO THIS DAY, 11/18/20, I AM SUFFERING MEDICAL DAMAGES TO MY FACE, BACK, AND BODY AND MIND AS A WHOLE.