2016 LAND ROVER RANGE ROVER Complaints

Upon making a turn the driver side door unexpectedly opened. At this point it seems the latch is malfunctioning as the door will not stay closed.

While driving on the interstate in good weather on flat even ground the suspension fault warning came on. Maximum speed recommended 30 mph. Pull over, stop the car, turn off the engine and investigate. Car is still at operating height, no blown air suspension components. Get back in, start the car…. No warning, suspension button on console adjusts the suspension to access height, clearance, etc… Driving home it happens again. No DTC readable from my scanner, no idea if it is a sensor or bad connection.

1. Water leaking inside the car from top of front windshield. Yes, it is available for inspection. 2. Reduced visibility and distracted driving risk as amid rain/ snow water leak leading to water droplets on eyes/ prescription eyeglasses while driving the vehicle. 3. and 4. Yes problem has been reproduced, confirmed & inspected by both Land Rover dealership & Progressive insurance site visitor/ claims specialist. 5. No, there were no warning lamps/ messages prior to failure. I personally first noticed during and after winter storm in CT on Fri 2/25/22 upon water leak and interior damage next day including flickering interior car lights and loud static sounds from speakers. I purchased the car in July 2019 from CarMax in Virginia. At this time, car is still under MaxCare warranty (including mechanical issues) and has Comprehensive coverage (including weather-related damage) via Progressive Insurance. As a healthcare provider/ physician, I’m in CT at Yale University Hospital at this time for clinical patient care hence experienced the Winter storm on Feb 25 following which I arranged a diagnostic at Land Rover North Haven service center. CarMax refused warranty care citing “weather-related” and just yesterday Progressive site visitor declined claim citing they found RUST under carseat and internal wiring as the N221 RECALL from 12/2018 was never appropriately fixed leading to accumulated rust damage w/in the car equipment where FIRST TIME I WAS INFORMED OF SUCH RECALL & REPAIR NEVER disclosed by CarMax upon 2019 purchase or my regular maintenance via Land Rover service depts! Progressive rep forwarded the Recall documents & urged I speak with Land Rover directly. North Haven service dept refused to help and provided LR USA customer relations ph # where representative declining accountability citing per report they received in January 2019 by LR of Hunt Valley recall fixed and that cust rel. supervisor will call me back (no call in 36 hr yet). Please help!

The lock mechanism on the passenger side door stopped working, the door will not open from the inside or outside. I have searched online and this seems to be a very common occurrence with this auto maker. The car was not hit, has not been damaged. I parked and my daughter was not able to get out of the vehicle, the door will unlatch and open about half an inch but then the soft close mechanism engages and will not allow the door to be opened any further and instead automatically closes the door. This is cause for concern because if I am driving and get hit on the driver side will be trapped in the car. Since this seems to be a very common issue with Land Rover it should be a safety recall.

The gear shift button randomly stuck and was not able to pop back out. Reached out to numerous car repair shops that specialize in Range Rover sports and they informed that should be a recall issue since they do get a lot of calls regarding this issue. They said it’s a software issue and that the dealer should fix this issue.

The front windshield has a leak on the passenger side that leaks water into the car. This has not caused any damage at this current time. I believe this is linked to SERVICE ACTION N221: WINDSHIELD WATER LEAKS

Water ingress manufacturing defect caused major electrical failures, including all central console components & mold/mildew growth due to inconspicuous 1st leak.  Official Land Rover dealership replaced windshield in 2019 under warranty based on TSB N221. Another leak occurred in 2020 during pandemic, but no repairs completed. The last water leak in 5/2021 resulted in water visibly dripping onto interior surfaces by windshield.  Water shorted more components -- unable to start car without emergency maneuver in manual, couldn't lock or unlock, use windshield wipers, all due to electrical system failure from water damage stemming from manufacturing defect.  Extremely concerned the next leak could damage airbag functionality, steering, headlights, or any number of components reliant on electrical connectivity. Car has been at dealership service center since 6/23/21. LR stating it's "wear and tear"...refusing to cover repair under CPO warranty (ending in 5/30/22) or acknowledge poor workmanship leading to defect, though they state a new windshield is necessary. This is a very common problem with specific Land Rover vehicles...evidenced by countless experiences from owners in forums and complaint boards. I'm too scared to drive the car, as another water ingress issue could again lead to numerous hazards as a result of sudden electrical failures or visibility loss.

During a rain, the windshield started leaking on the passenger side. The water obscured visibility on the entire passenger side, and it was like a waterfall in the car. This was a dangerous situation; the visibility is already poor in the rain without additional help from the leaking windshield. There was a recall on the windshield (N221NAS2), this was already performed, yet it's leaking 2 years later. Unfortunately, the manufacture refuses to honor that the recall failed, and I have to pay $2000 out of pocket for the repair. When I checked online, I realized this is a prevalent problem with a lot of owners. Obscured visibility during rain is a serious issue and can use fatal accidents (I read many stores of owners who had near-miss accidents due to this); that is why I decided to report this problem. 

I HAVE NOT BEEN ABLE TO FILL THE GAS TANK COMPLETELY, AND THE PUMP SHUTS OFF MULTIPLE TIMES DURING THE REFUEL PROCESS EVERY TIME I PUMP GAS. I HAVE TRIED DIFFERENT ANGLES, DIFFERENT GAS STATIONS, TRIED TO REFUEL SLOWLY BUT IT STOPS MULTIPLE TIMES.

The contact owns a 2016 Land Rover Range Rover. The contact stated that the vehicle's doors fail to lock when activated. The contact took the vehicle to the dealer who informed them that their failure was related to many recalls for the year/make/model relating to the door locks. The contact was unable to identify the exact recall however, the VIN was not included in any recalls. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and confirmed the VIN was not included in any recalls. The approximate failure mileage was 46,000.