2017 LAND ROVER RANGE ROVER Complaints

The contact owns a 2017 Land Rover Range Rover. The contact received a recall notification, NHTSA Campaign Number: 25V514000 (Steering) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were unavailable. The manufacturer was contacted, the contact was informed that the parts were unavailable. The contact's vehicle had not experienced any failure regarding the unrepaired recall.

I am filing a safety complaint regarding a defective diesel emissions system and persistent warning condition in my 2017 Land Rover Range Rover Sport Diesel vehicle that presents a serious safety hazard to myself and others. The vehicle was purchased from Ewing Buick GMC in Plano, Texas, [XXX] and was advertised as being in good condition and ready for sale. At the time of purchase, the vehicle appeared to have undergone preparation and inspection-related services, which gave the impression that it was safe and roadworthy. Dealer informed me of no inspection being performed. Shortly after purchase, the vehicle began displaying persistent emissions-related warnings (DEF system / engine warning). I initially had the vehicle inspected, and serviced for repairs by Royse City Auto Care, where diagnostic information indicated emissions-related faults. Due to the seriousness of the issue, the vehicle was then taken to an authorized Land Rover service center for further diagnosis. Land Rover technicians indicated that potential causes may include a knock sensor or related module failure; however, they stated that these repairs are not guaranteed to resolve the issue. The warning condition remains active and unresolved. The vehicle now presents a critical safety concern. The emissions system warning includes a mileage countdown that will eventually prevent the vehicle from being driven once it reaches zero. This creates a dangerous situation where I may be unable to operate the vehicle at all, potentially leaving me stranded in unsafe conditions. Additionally, the vehicle may enter reduced power mode (limp mode) or experience loss of power while driving. These conditions significantly increase the risk of an accident, especially on highways or in traffic. As a result, my safety and the safety of others on the road are put at risk. This ongoing defect, combined with the inability to guarantee a repair, raises serious concerns about the reliability and safety of the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

There is a recall on the Range Rover that does not have a remedy. This is a vehicle that generates income off renting out which can not be done until recall is resolved.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2017 Land Rover Range Rover Sport is subject to NHTSA Recall 25V-514 (Manufacturer Recall D019), issued August 8, 2025, which remains unresolved as of today. The recall concerns a front suspension upper knuckle joint that may develop a crack, potentially leading to detachment of the upper suspension arm and loss of vehicle control. Despite the recall being issued approximately nine months ago, the remedy is listed as "not yet available." The dealer has confirmed no fix or inspection appointment can be completed at this time. No repair timeline has been communicated by Jaguar Land Rover North America. Because this recall involves a potential loss of vehicle controllability and crash risk, the vehicle has been taken out of service and cannot be safely operated. The manufacturer has failed to provide parts or a remedy within a reasonable timeframe, leaving the owner without the use of a drivable vehicle. This complaint is filed to document the manufacturer's failure to make a remedy available for a safety-critical open recall and to request federal oversight of the resolution timeline for Recall 25V-514.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.

My 2017 Land Rover, Range Rover has rusted fuel tank shields. I have owned this vehicle for seven of its nine years and has been babied. When I brought my Range Rover in for a NTSB MANDATED FACTORY RECALL THEY neglected even noting this issue. Which is a very common issue, I brought my rover into Hennessy Land Rover north atlanta on February 10th 2026. My service advisor was [XXX] . Not only did Hennessy north atlanta REFUSE TO REPAIR THE FEDERALLY MANDATED “SEVERE SAFETY” recall regarding my front suspension (may crack leading to a severe accident) as instructed by the NTSB— BECAUSE “THEY DIDNT HAVE THE PARTS FOR THE RECALL” — BUT IF YOU PAY THE $7000 they charge TO FIX THIS ISSUE , HAVING IT DONE IS NO PROBLEM. THE PARTS MAGICALLY APPEAR ?? for $7000. As stated, Hennessy did not even address the fuel tank cover issue. THEY DID NOT BRING IT UP The reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rover has acknowledged this problem and it's given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place. ANOTHER SEVERE SAFETY ISSUE THAT LAND ROVER NORTH AMERICA IS CURRENTLY, SIMPLY IGNORING. TOTALLY UNACCEPTABLE. IF HENNESSY CAN’T DO WHAT IS RIGHT THEY SHOULD BE SHUTTERED AND PETE ALVAREZ SHOULD BE FIRED. Please pass this along to Land Rover North America. This is my sixth Range Rover and after this experience will most likely be my last. I love this truck and I’ve loved all of them I’ve had. I’ve recommended them to friends but this was astonishing. Waited four hours for them to do NOTHING.FIX NOTHING. ADMIT TO NOTHING. ABSOLUTELY INCREDIBLE. Many thanks [XXX] o A.P.C Esq INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Per a factory recall — NTSB has ordered the following recall; Manufacturer Recall Number D027 NHTSA Recall Number 25V-514 Recall Status Recall Incomplete, remedy not yet available Summary A concern has been identified on certain 2014 and all 2015 to 2017 ModelYear Range Rover (L405) and Range Rover Sport (L494) vehicles where thefront suspension upper knuckle joint could develop a crack. In extremecases this may lead to detachment of the upper suspension arm. Safety Risk In extreme cases where a crack in the front suspension knuckle has developed, this may lead to detachment of the upper suspension arm, which under extreme avoidance maneuver use conditions may compromise the vehicle's controllability and increase the risk of a crash. This has been identified by independent mechanics as well, as a SEVERE safety concern. When this vehicle was taken to Hennessy Land Rover of north atlanta; they advised me that “they didn’t have parts for the recall”. Although they explained to me if I paid out of pocket for the work they had the parts to do the task. Service advisor is Peter Alvarez. SO THEY DON’T HAVE THE PARTS FOR AN NTSB RECALL? UNLESS I HAVE $6000/$7000 For a recall with a “SEVERE SAFETY RISK”? THIS IS ABSOLUTELY INCREDIBLE. THESE PEOPLE SELL $120,000 TRUCKS AND THEN REFUSE TO UNDERTAKE GOVERNMENT MANDATED RECALLS. THEIR EXCUSE IS “WE HAVE THE PARTS BUT ONLY IF YOU BUY THEM”. This is totally unacceptable. I have a wife and a small child who ride in this SUV and have owned the car for 7 of its 9 years on the road. Always immaculately maintained If HENNESSY LAND ROVER (NORTH ATLANTA) refuses to perform government mandated recalls they should not be doing business. Especially with “SEVERE SAFETY RISK— I SAT FOR FOUR HOURS FOR THEM TO COME OUT AND TELL ME THIS — this is my sixth Range Rover. If this is not remedied never again. [XXX] (The car was brought in by one of my assistants). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The dealer was asked to perform an inspection of the vehicle, but the request was denied. The contact was informed that a non-refundable fee was required for inspection of the vehicle. The contact stated that the vehicle was used for business purposes. The contact stated that because of the unrepaired recall repair, the insurance company declined to insure the vehicle. The manufacturer was contacted. The contact was informed that if the vehicle was repaired out of pocket, the reimbursement would not be available when parts became available. The contact had not experienced a failure.