2012 LAND ROVER RANGE ROVER Complaints

Car started smoking from under front hood while driving, while pulling to a stop, smoke started flooded cabin with my son and grandchildren in the car. They all got out safely but then the front engine and car exploded in flames.

The component that Failed was the transmission outline Spline due to lack of lubrication from the factory. This causes the component to fail over time due to corrosion. When this component fails it makes the whole driveline fail/slip. Can happen while making a turn with fast approaching vehicles coming at your through the opposite lane. Also makes the vehicles parking function fail. As the car will roll freely when the shift indicator is in the Park position. The problem has been diagnosed by a certified Mechanic There are no warning lamps, messages or symptoms when this problem happens. Everything is working fine and the next second it is failing.

1.) SAFETY RECELL N623: GASOLINE FUEL TANK FLANGE ASSEMBLY CRACKING- I HAVE CONTACTED THE LAND ROVER DEALERSHIP SEVERAL TIMES AND NO ONE WILL HELP ME SCHEDULE THE APPOINTMENT TO SERVICE MY VEHICLE. THE CUSTOMER SERVICE REPS ARE RUDE AND VERY UNHELPFUL. 2.) MY VEHICLE WAS ALSO INCLUDED IN A CLASS LAWSUIT REGARDING THE TIMING CHAINS AND TENSIONERS- THE LAW SUIT WAS APPROVED IN JUNE AND I SUBMITTED ALL OF MY DOCUMENTATION. NO ONE FROM THE CLAIMS ADMINISTRATION WILL CONTACT ME BACK.

While driving 2012 Range Rover Evoque the engine light turned on. The vehicle was taken to the mechanical shop where the light was diagnosed as a cracked engine exhaust manifold w/ turbo. Doing research, it was found that the OEM manufacturer knows about the issues of the cracking engine exhaust manifold w/ turbo since the metal that used to make it is a metal alloy. The replacement engine exhaust manifold w/ turbo part that the OEM sells to repair it is made out of steel and is a costly repair. The OEM puts cost over safety.

The contact owns a 2012 Land Rover Range Rover. The contact stated while driving 70-75 MPH, the vehicle started jerking and surging. Additionally, the contact heard abnormally loud sounds coming from the engine. There was no warning light illuminated. The contact stated that the failure reoccurred intermittently. The contact stated while driving approximately 5-10 MPH in her brother's driveway, the vehicle went into restricted driving mode, jerked forward continuously until she reached the end of the driveway. An unknown message was displayed on the instrument panel. The vehicle was towed to the local dealer where it was diagnosed that the Variable Timing Activator (VTA) had failed, the engine jumped timing, there was an internal engine damage, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance due to the mileage and age of the vehicle. The failure mileage was approximately 140,693.

The contact owns a 2012 Land Rover Range Rover Evoque. The contact stated while driving at 30-40 MPH, the suspension of the vehicle emitted abnormal metallic sounds intermittently. The vehicle was taken to an independent mechanic who lifted the vehicle and diagnosed that an unknown vehicle clamp was lose. The vehicle was repaired; however, the independent mechanic informed the contact that the fuel tank strap and shield were severely corroded and was detaching. The vehicle was towed to the dealer where it was awaiting to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 60,000.

The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that while parked, there was a strong fuel odor coming from the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, however, was unable to confirm when parts would be available. The failure mileage was 98,000

The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that there was an abnormally strong fuel odor surrounding the vehicle. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The local dealer was contacted and the contact was informed that parts were not yet available for the recall repair. The contact stated that he was informed by the dealer that he would be notified whenever the parts became available. The manufacturer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was 75,000. Parts distribution disconnect.

The contact owns a 2012 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.

The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the vehicle inadvertently stalled at a stop light. Several unknown warning lights illuminated. The contact was not able to veer to the side of the road. The contact was able to restart the vehicle after 30 seconds however, the vehicle stalled several times that same day while she was driving to her residence. The vehicle was taken to the used cars dealer where it was purchased for diagnostic testing. The used car dealer diagnosed that the fuel system had failed. The contact stated that the failure had been reoccurring while driving and she had stopped driving the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact that they would assist with towing the vehicle to the dealer for recall repair once the parts were available. The contact contacted the manufacturer a second time and was informed that she would be responsible for the towing expenses. The vehicle was not repaired. The approximate failure mileage was 100,000.