2020 LAND ROVER RANGE ROVER Complaints

fuel supply line from fuel tank at the engine is leaking on top of the valve cover causing a fire hazzard. The part is not available from the dealership as they said it is on national backorder this line is not damaged in any way and should not be leaking. This needs to be a recall and not the responibility of the customer. The part number from the dealer is LR140080

48V DCDC converter failed leaving car with no power or option to move safety to the side of the road. Part currently backordered due to a high amount of failures.

While traveling at highway speeds, the vehicle suffered a sudden and total loss of motive power (high-speed stall) without prior symptoms. A "Charging System Fault" message appeared seconds before the engine and all critical electrical systems shut down. This failure occurred in active traffic, resulting in the immediate loss of power steering and electronic braking assistance, creating an imminent collision risk for the occupants and surrounding motorists. Component Failure: The authorized dealer confirmed the failure of the DC-DC Converter (original part LR176476), which regulates the 48V-to-12V charging cycle. The component is currently held by the dealer and available for inspection. The failure caused a secondary total depletion of the 12V battery, rendering the vehicle's safety lighting and hazard signals inoperable. Manufacturer Awareness: The dealer confirmed the original part has been discontinued and superseded by a revised design (Part 433123472) due to known defects. Furthermore, the dealer stated that multiple other vehicles are currently grounded at their location awaiting the same backordered safety component. There is currently no estimated time of arrival for the revised part, leaving the vehicle indefinitely sidelined due to a systemic manufacturing flaw.

Due to the poor underbody shielding on these vehicles, the entire hydraulic system (lines, fitting, pumps, etc) of the Active Cornering Enhancement (ACE) system had severely corroded and must be replaced. If this system fails, you lose your air suspension and makes the car unsafe in turning while driving causing you to lose control over your vehicle. My independent service center quote is for $10,000 (which is cheaper than Land Rover ~$15k). There is an active "suspension sensor failure" that does activate in the car, but this can be bypassed by the driver potentially causing more harm while driving. This issue is consistently the #1 or #2 issues with these Range Rover Sports and other Land Rover vehicles. There is no active recall for this major design flaw and there should be.

I am filing this complaint regarding my 2020 Range Rover Full Size Plug-In Hybrid, which has been inoperable for over three months due to ongoing fault codes and software-related issues. The vehicle has been at an authorized Land Rover dealer for an extended period. The dealer has confirmed they are unable to proceed without direction or software updates from Jaguar Land Rover corporate engineering. For the last 60+ days, the issue has been repeatedly escalated between the dealer and corporate engineering with no actionable resolution, no repair authorization, and no clear timeline provided. I have even reached out customer relationship center file customer compliant which has not been responded to by LRNA/HQ. My case number is CASE:[XXX] Vehicle Background: •Vehicle would not charge beyond 80%. I scheduled an appointment with the local dealers to inspect. LR: Identified a coolant issue within the high voltage system. oRepair: We were able to get covered by LR per a service bulletin; however, the repair process took over a month. •November Subsequent issue: Check engine light appeared along with a “rotten egg” smell after charging. I returned the vehicle to the dealership. oRepair: LR identified power distribution box resistor out of target range with resistance causing over-charging. This took a month and believe a software issue may have caused this as well as cannot happen on non-plug in. oReplacement of both the power distribution box and battery cost $1,471. •December: Picked up the car and parked it for a week while out of town. The first week back I drove to work and the check engine light came on again. I have not yet received the vehicle back and it continues to throw powertrain codes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Carbon fiber hood peeling. This is a safety hazard while driving. This is a common problem among this car. Referenced: LTB01211NAS3 TECHNICAL BULLETIN This was inspected by the manufacturer and they refuse to fix the issue

A safety alert keeps coming up when I attempt to break. Have had multiple services done with ongoing issues with inter cooler parts unheard lines and supercharger so much plastic under the hood investigate and help the consumer it’s a ongoing struggle for customers

Backup camera failure. Camera fault detected error message. Possibly caused by water intrusion

The component that failed is the charging system alternator on my 2020 Range Rover Sport HST (mild-hybrid). This vehicle has experienced three alternator failures prior to 100,000 miles. The failed alternator and related components are currently in dealer possession and are available for inspection upon request. Failure of the alternator creates a safety risk because loss of charging capability can lead to battery depletion, electrical system shutdown, warning system failure, reduced vehicle functionality, or potential loss of power while driving. Electrical warnings and system faults increase driver distraction and may impair safe operation of the vehicle. The problem has been confirmed and reproduced by an authorized Land Rover dealership, which diagnosed the most recent alternator failure promptly. All maintenance and repairs have been performed exclusively at authorized Land Rover dealerships, with no evidence of owner neglect or misuse. The vehicle is subject to a Battery Energy Control Module (BECM) recall and related charging system software actions, which affect voltage regulation and the charging architecture that supports alternator operation. The vehicle and charging system have been inspected by the manufacturer’s authorized dealer on multiple occasions. Prior to failure, the vehicle displayed charging system warnings, battery-related messages, and electrical fault notifications. These symptoms appeared before each alternator failure and prompted service visits. Over the past two years, the vehicle has been out of service for approximately 178 days due to repeated electrical and charging-related issues. Given the repeated alternator failures, recall-related charging system involvement, and safety implications of charging loss, this appears to be a systemic electrical defect rather than an isolated incident.

Summary: Remote start causes repeated, predictable failure of critical safety systems including traction control, hill descent control, and automatic emergency braking. Description of Problem: When the vehicle is started using the factory app for phones, the lower infotainment screen (the climate/drive assist panel) frequently fails to initialize properly. As a result, the icons and functions for Traction Control, Hill Descent Control do not illuminate or activate. The vehicle then displays warnings such as “Hill Descent Control Not Available” and “Automatic Braking Not Available.” This failure occurs approximately 99% of the time when using remote start. If I begin driving with the vehicle in this state, all of these systems remain deactivated. These features are essential for safe driving especially in winter conditions yet the malfunction leaves the vehicle without stability control, hill descent functionality, and automatic braking assistance. Safety Concern: This issue creates a dangerous situation where the vehicle behaves unpredictably and lacks core safety features required for traction, stability, and controlled braking. This is particularly unsafe in cold, icy, or low-visibility environments where remote start is most likely to be used. Reproducibility: The issue occurs consistently after remote start. If the vehicle is parked, fully shut down, locked, and left undisturbed for 10–15 minutes, the systems return to normal. The malfunction clears before the dealership can inspect it, leaving no fault codes stored. Dealer Response: The dealership has been unable to diagnose the issue because the fault resets itself before technicians can observe it. They report “no codes stored,” yet the problem persists daily and is easily reproducible by any owner using remote start. Why This Needs Investigation: This is not an isolated glitch. It disables multiple federally-regulated safety systems. A potential software or integration failure is affecting the control module