2021 LAND ROVER RANGE ROVER Complaints

The rear liftgate of my vehicle was damaged due to failure of the rear camera as described in Safety Recall N778. Does the manufacturer Land Rover have an obligation to repair the damage due to this occuring?

The coolant is disappearing, the level is going down all the time. There is no external leak. I’m refilling the coolant tank every week. It might go into the engine but I’m not sure. The engine runs hot all the time after every drive. Thank you!

In wet, rainy conditions, the dynamic stability control malfunctioned and would not cede control back to the driver. As a result, the vehicle crashed into the guardrail, causing injury to an passenger. I am an attorney, reporting this on behalf of my client who was the injured passenger, Mr. Vikram Gunda. The vehicle was a shop loaner, so it is not available for inspection by the complaining party. It is unknown to the complaining party whether the vehicle has been inspected, tested, repaired, or reported to the manufacturer. The driver did not indicate whether he saw any warning lamps, messages, or other symptoms prior to the malfunction.

The collision avoidance and AEB system do not work. The settings are set to high sensitivity and still do not work.

The contact owns a 2021 Land Rover Range Rover Velar. The contact stated while driving 50 MPH, a warning message indicating that the brake pads needed to be replaced was illuminated. The contact stated that upon depressing the brake pedal, the brake pedal emitted abnormal sounds. The contact veered to the side of the road. The contact turned off the vehicle and restarted it. The contact was able to drive to his residence. The vehicle was taken to the dealer where it was it was diagnosed that the brake pads needed to be replaced due to normal wear. The dealer informed the contact that the failure was persistent with the make and model of the vehicle. The vehicle was repaired. Additionally, the brake pads sensor was replaced. The manufacturer was notified of the failure and informed the contact that they could not assist as the brake pads needed to be replaced due to normal wear. The failure mileage was approximately 20,000.

I was driving the car on March 11th 2022, at around 10pm when the car suddenly lost power, while driving in a rural area of Interstate 5 in northern California when the vehicle lost power, I was unable to see anything at all and had to pull to the shoulder unsure of what was on the shoulder. Dash display stated "headlight detected" and the vehicle shut off. Everything was off including, power, lights, engine, and the vehicle was unresponsive for 30 minutes. After about 30 minutes, the car started up and I decided to drive it. Furthermore, after about 1.5 miles the issue repeated and the car shut off again. Car was off for about 5 minutes, at this point I decided not to drive the car as I felt it was dangerous. The night of March 11th, the vehicle was towed to the nearest Land Rover/Range rover dealership and was diagnosed on Monday the 14th. The dealership diagnosed the vehicle with a defective battery. The battery was replaced and I was assured that the technician was certain the issue is resolved, and they have experienced it with other Range rover sports in the past year. I picked up the vehicle on March 16, 2022. Today, March 19, 2022, while driving the vehicle around 1pm the vehicle, the dashboard displayed “headlight fault detected” and the vehicle was once again shut off, including all the electronics. I do not consider this incident to be as dangerous as it was during daylight and near my house. However, the earlier incidents were very hazardous as it occurred at night, with no vehicle lighting or street lighting in an unfamiliar area. I am not confident driving this vehicle at all, as it could lose power at any moment. Thankfully in this time, the vehicle was in a safe area, but this incident could certainly have happened in the middle of a turn, in an area with no shoulder, or in a construction zone. All of which would dramatically increase the risk of significant injury.

While driving at 55mph on a smooth surface the car steered itself irratically upon which I had to fight the steering wheel to keep in my lane, this has happened twice on smooth dry surface at 55mph.

Incident 1 I purchase my vehicle from Jaguar Land Rover Rosenthal Chantilly VA, a new Range Rover sport( one of the top-line models of Range Rover 100K+) , and it’s just 5 months only 3000 miles. One day (Thursday, Jun 10) car suddenly stop in the middle of the road with a gearbox faulted message, I can’t move a car from the park to neutral or drive mode. The local Sheriff had to call the towing guy to move a car from the road as it was in the middle of the road. I drop the car at Worst Jaguar Land Rover Rosenthal Chantilly Dealership on the East Coast. Chantilly VA ( based on my experience). I left a car on Thursday night in heavy rain, Friday morning I call them, visited the dealership to explain the problem, show the car to a service technician. There was problem with dealership but let’s ignore that & focus on car issue. I complain to corporate range rover, I am not sure what they did but just politely communicate with me. They said that they fix the recall and do something, In car report which does not describe anything than regular inspection.. They created CASE:[8000897250 Second incident - On Jun 26, Saturday – around 2 pm issue happen again, I was driving Loudoun county parkway North, going toward Route 50 ( John mosby hwy ) from my home on Freedom street. Car stop suddenly. Same issue again.. Third Incident - On Aug 1st Sunday, 3:35 pm I was driving on route 50 E going to Fairfax VA from my home, at intersection near South riding Blvd., car stop suddenly, From drive to sudden stop with gearbox fault message. I am really in situation where I feel stress every time I drive car. Car only has 4000 mile, every month I am paying large lease amount, so I don’t drive, I am losing money every month. I really went to mental stress and harassment because of these incidents. My family was really scare sitting in the car what if it stop suddenly and someone hit from back because of sudden stop. I have video and pic taken from dashboard.

Was on steep driveway, put car in park and kept it running. Got out - left drivers side door open. Went to car in front of me to direct it more forward (to turn around), and once car in front of mine moved out of front, my car slammed on gas and sideswiped her car and ran through a fence, almost going off a cliff. My car went into drive once the cameras detected no car in front!