2023 LAND ROVER RANGE ROVER Complaints

My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.

The contact owns a 2023 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. In addition, the contact stated that the rear passenger’s side door failed to latch as intended, and there was sand and leaves from the outside enter the vehicle due to the failure. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a trim piece was replaced. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I purchased this Range Rover in November of 2022. The vehicle was serviced once at the dealership for wind noise on June 26, 2023. The vehicle was parked at my home for a week while our family was on vacation before I returned on August 10th, 2023. It was not driven during this time period. On August 10th, 2023 I came out of the house to drive the vehicle and remotely unlocked the car and sat in the vehicle. One of my children's cars was parked behind me, so I got out of the car and took another vehicle to run a quick 20 minute errand. I returned home and went inside the house. Shortly thereafter the Range Rover caught fire under the hood on the passenger side of the vehicle. The vehicle was parked under the soffit of my house and ended up catching my entire house on fire. The car continued to burn under the hood until it was put out by the fire department. The fire department and other investigators traced the source of the fire to the right front portion of the Range Rover under the hood on the passenger side. My neighbor also witnessed the car buring in this area right before he went to get a fire extinguisher and call the fire department.

Seats are electric in the rear and do not have any sensors if someone is sitting in them. The seats will fold and crush occupant. We have had 3 incidents leading to minor injuries with different children where the child will inadvertently hit the seat folding button and get injured. This occurred for the 3rd time when my business partner borrowed the vehicle this last weekend for a ski trip and his [XXX] son's arm got stuck in the seat. Happened to me with my [XXX] daughter who was only not crushed because of the car seat. Also, my CFO, [XXX] has borrowed the car, and his [XXX] son got injured with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield cracks spontaneously. In addition, there is an optical defect in the windshield glass that distorts visibility and is a safety hazard.

Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.

Problems with brakes. poor braking . then warning sign should break pads worn at 12K miles. I have read many reports about similar defects for the new range rover. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.

The contact owns a 2023 Land Rover Ranger Rover. The contact stated that while operating the vehicle the "Service Brakes" and "Low Coolant" warning lights were illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 15,000.

This vehicle is a 2023 Range Rover . I took it in to have the winter tires removed and the summer tires installed. Range Rover did a vehicle inspection and it showed the brake pad wear on the front as being a #7 and the rear as a #2. The scale is 1 to 10 , Ten being NO wear or new pads. I have the write up from Range Rover and pictures they took . I also have the bad brake pads that look like they are flaking away. The repair cost was $2,459.97. The service technician told us this was his 5th 2023 large Range Rover he has done so far this year. They also mentioned that they never do brake pads on a 1 year old vehicle ,let alone 5 vehicles so far this year. As expected i called Range Rover support line with NO answers or resolutions. The majority of my wife's travels in this vehicle have my children with her . Not sure if you can notify Range Rover of this issue, I understand they are a foreign company. Thank you for any help you can provide. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)