2020 LAND ROVER RANGE ROVER Complaints

I am filing this complaint for a serious drivability and safety issue with my 2020 Range Rover Evoque (VIN: [XXX] ). For over two years, this vehicle has exhibited a violent jerking motion when accelerating from a stop. It happens intermittently but is becoming progressively worse. Despite multiple dealership visits, warranty repairs, and part replacements (including the driveshaft and oil separator). Most recently, on [XXX], my wife was nearly involved in a rear-end collision when the vehicle lurched forward at a green light despite gentle pressure on the accelerator. On [XXX], I experienced the same event, though luckily there was no car in front. These events are frightening and dangerous. We no longer feel safe driving this vehicle. I have attached a detailed document (submitted to Land Rover) summarizing our full service history, dealership findings, and recent near-accident experiences. I believe this is a systemic drivability defect that warrants NHTSA review and investigation. Please contact me if additional documentation or testimony is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On May 25th, 2025 around noon, I was backing up my Range Rover out of the garage to go and buy some items, after I exited the garage I felt that the car had bumped an item in the back, I did not see anything on the back view camera because sometimes it is slow to load up and also I did not hear any warning noises from the rear sensors, I moved the car forward trying to avoid further bump and to my knowledge I put the rotary gear selector in parking mode and got out of the car, at that point the car started moving backward, and I got stuck between the open door and the backward moving car, I tried to put my hand on the break to stop the car and I manage to stop the car at the time when the car hit a bench under the tree, and I got pinned between the open door and the bench that was stopped by the tree. I had a major trauma to the right side of my body, I was rushed to the nearest hospital, when it was decided that I need to be transported to a larger facility via ambulance. Radiology tests showed a large hematoma on the right side of my body between the rib cage and the pelvis along with a flank hernia with pertruding of the right colon. My home security camera caught the incident, unfortunately, I am unable to upload the file because your system does not allow.Mov type of files.

The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that upon entering the vehicle, the contact became aware that rainwater had entered the cabin of the vehicle through the seal between the windshield. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.

Car stopped suddenly without warning while driving on interstate on 2 occasions. Vehicle had 16K miles and was serviced by dealer as required. After weeks of investigation, it was determined that the water pump was defective. Took 15 minutes to restart the vehicle while sitting on side of highway.

There is a current recall from January of last year that is affecting surround view cameras not currently working. My vehicle is experiencing the same issue but is not showing listed in the recall. Due to cameras not working it puts my safety and other at risk as I am not able to see when backing up or the surrounding areas especially when towing. A dealership may be looking into it soon as this issue just began. No other warning the cameras just don’t turn or are blurry, fuzzy and flicker. This includes all cameras. Front sides and rear.

I have 2020 Range Rover HSE. Its a known issue with the steering knuckle cracking causing a safety issue. JLR is not including my VIN as part of the recall. This issue is affecting all years

I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns:     •    Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash.     •    Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view.     •    Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.

Re-occurring Coolant Issue: 1. 09-24-2021: Coolant light on (Dealer repaired leak at coolant outlet pipe). 2. 09-29-2021: Coolant drained from vehicle/broke down on the road, and had to be pushed from travel lane and towed (Dealer repaired leak at aux coolant pipe). *Dealer left all of the engine cover components in the rear of the trunk and forgot to reinstall them upon vehicle return. 3. 12-2022 or 12-2023 Unkown exact date: Coolant light on (Dealer topped off coolant level) 4. 04-20-2024: Coolant light on (Dealer repaired leak at rear coolant manifold) 5. 03-05-2025: Coolant light on (Currently at dealer for diagnostics and repair)

While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb area. No warning lights came one before the stall, until just beforehand. Flashing lights then briefly lighted. Got vehicle towed to a repair shop that only kept it for several days and restarted several times. Then, had it towed to a Land Rover dealer in Bedford, NH, where it has been now for several days. They drove it and the problem recurred. Still no word on what happened. The vehicle has 26,000 miles and was purchased new in May of 2020. All required service was done by Land Rover dealers. No accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact then attempted to shift to park(P); however, the vehicle failed to respond. The contact stated that on another occasion, while at a traffic light, the brake pedal was depressed but the vehicle failed to stop. The vehicle was then taken to a dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.