2012 LAND ROVER RANGE ROVER Complaints

ON MARCH 24, 2018 AT APPROXIMATELY 11:30 AM I WAS TRAVELING ON THE HIGHWAY (FLORIDA TURNPIKE NORTH) AT AROUND 70 MPH WITH MY WIFE AND CHILD, AND SUDDENLY THE BRAKES STOPPED RESPONDING ON MY LAND ROVER EVOQUE. THE BRAKE PEDAL WAS HARD AND COULD NOT BE PRESSED, IT WOULD NOT RESPOND. WE WERE ABLE TO LOSE SPEED, MERGE TO THE RIGHT OF THE HIGHWAY, AND COME TO A STOP ON THE SHOULDER. NEITHER BEFORE, DURING NOR AFTER THE EVENT, HAD ANY WARNING LIGHTS SHOWING ON THE VEHICLE'S DASHBOARD. WE CALLED OUR DEALER AND THEY SUGGESTED TO HAVE THE SUV TOWED TO THE NEAREST DEALER. WE HAD THE SUV TOWED WITH AAA TO THE DEALER. THE DEALER'S MANAGER DID NOT SEEM WORRIED OR SHOCKED AT THE TERRIFYING EVENT MY FAMILY AND I HAD JUST EXPERIENCED. IN FACT, HE DID NOT EVEN OFFER AN APOLOGY. DID NOT PROVIDE A LOANER OR RENTAL VEHICLE. VEHICLE WAS LEFT FOR THE SERVICE DEPARTMENT TO LOOK AT ON MONDAY. MY FATHER HAD TO DRIVE 211 MILES TO PICK US UP FROM THE DEALER AND DRIVE US BACK. MONDAY THE ANALYSIS CAME BACK AS A TEXT THAT READ: 'THE VACUUM PUMP SEIZED UP AND BROKE ONE OF THE INTAKE CAMSHAFTS. TO FIX THIS WE HAVE TO REMOVE THE TOP PART OF THE ENGINE AND REPLACE ALL PUMP, CAMSHAFT, TIMING GUIDE AND TENSIONER AND ALL THE ONE TIME USE GASKETS AND SEALS. THIS IS A LENGTHY JOB. TO DO THESE REPAIRS WOULD BE $5,532.10+TAX.' (ATTACHED IS THE EMAILED QUOTE WE REQUESTED) WE HAVE PHOTOS, VIDEOS, EMAILS, DOCUMENTS, AND TEXT MESSAGES EVIDENCE OF THE PREVIOUSLY DISCUSSED.

EXPERIENCING EXHAUST FUMES IN THE CABIN. DEALER CHECKED AND FOUND CRACKED EXHAUST MANIFOLD - LESS THAN 72,000 MILES ON VEHICLE. FOUND SIMILAR ISSUE ON EVOQUE FORUMS. DEALER INDICATES THERE IS NO RECALL ON THIS ISSUE. ATTACHED DEALER DIAGNOSTIC RECEIPT. I FEEL THIS IS A SAFETY ISSUE WITH CARBON MONOXIDE BEING FUNNELED INTO THE VEHICLE BY A FAILED PART, A PART THAT SHOULD NOT BE FAILING, AT LEAST, NOT CRACKING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS). THE CONTACT STATED THAT THE NEAREST DEALER WOULD REQUIRE HIM TO SHIP THE VEHICLE TO ANOTHER ISLAND. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAND ROVER HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI) STATED THAT THEY COULD NOT COMPROMISE; THEREFORE, THE CONTACT WOULD HAVE TO PAY ALL SHIPPING CHARGES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2012 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO HARMFUL GAS FUMES LEAKING FROM CONTAINER IN VEHICLE. *LD *JS

I HAD CONTACTED LAND ROVER BEFORE THE RECALL CONCERNED THAT THE ISSUE WAS THE TAKATA AIRBAG AND THE CONSTANT AMBER MESSAGE. I WAS CONSTANTLY TOLD THERE WAS NO RECALL AND THAT I SHOULD NOT BE CONCERNED. I AM EVEN MORE FRUSTRATED LAND ROVER HAS NOT HAD THE COURTESY TO REACH OUT, APOLOGIZE, AND PROMPTLY FIX THIS ISSUE. FOR THE AMOUNT OF MONEY THAT PEOPLE SPEND ON THESE VEHICLES YOU WOULD EXPECT SOME DECENCY. I AM PUTTING EVERYONE THAT IS A PASSENGER IN MY CAR AT RISK EVERY ONE MORE DAY LAND ROVER TAKES TO RESPOND

DRIVER SEAT SEAT BELT RELEASES SPONTANEOUSLY ABOUT 5-10% OF TIME EVEN IF I LATCH AND TUG ON IT TO TEST LATCH.

TITLE: SUDDEN LOST OF TRACTION AT REAR AXLE AT HIGH WAY SPEED. VEHICLE MILEAGE: 40,000; AGE: 5 YEARS; AWD MODEL WITH REAR ELECTRICAL DIFFERENTIAL POWER COUPLING (HALDEX GEN 4 ) DESCRIPTION: VEHICLE WAS DRIVING AT HIGHWAY SPEED, DASHBOARD SHOWN MESSAGE: "TRANSMISSION FAULT TRACTION REDUCED". THE REAR AXLE WAS FOUND TO BE DISCONNECTED FROM DRIVETRAIN AND WILL NOT RECONNECT UNDER SLIPPERY CONDITION. ROOT CAUSE: REAR ELECTRICAL DIFFERENTIAL (HALDEX GEN 4) USE PNUEMATIC CONTROLLED CLUTCHES TO CONNECT/DISCONNECT REAR AXLE TO TRANSMISSION FOR TORQUE COUPLING. THE CLUTCH RELIES ON PNUEMATIC PUMP (LAND ROVER PART NUMBER LR075763) TO PROVIDE PRESSURE FOR COUPLING. THE PUMP USE BRUSHED DC MOTOR. OVERTIME, CLUTCH MATERIAL DISSOLVE INTO DIFFERENTIAL FLUID AND CLOGS UP FILTER OF THE PNUEMATIC LINE, CAUSING PUMP RUNNING AT HIGH DUTY CYCLE. THE MOTOR FAILED DUE TO EXCESSIVE HEAT AND BRUSHES DISCONNECT FROM MOTOR WINDING. CAUSING PUMP TO FAIL. FOR REFERENCE, VOLVO AND OTHE VEHICLE MANUFACTURER WHO USE SIMILAR DIFFERENTIAL UNIT (HALDEX GEN 4) REQUIRES SERVICING OF THE DIFFERENTIAL TO PREVENT SUCH FAILURE. LAND ROVER DOES NOT SUCH PROCEDURE. LAND ROVER HAS TSB THAT DESCRIBES SUCH FAILURE AND MENTIONED THE PUMP WILL NEED TO CHANGE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10074556-2280.PDF

LAST SATURDAY, JULY 8, 2017, WE ARE ON OUR WAY TO LAND ROVER DEALERSHIP IN PARAMUS NEW JERSEY FOR OUR RANGE ROVER EVOQUE 2012, SCHEDULED MAINTENANCE SERVICING, WHILE DRIVING I JUST NOTICED THAT THE AIRBAG LIGHT IS SHOWING UP IN THE CONTROL PANEL WHILE THE CAR IS IN MOTION GOING TO THE DEALERSHIP. SO AS WE GET THERE IN THE DEALERSHIP, I TOLD THE SERVICE GUY TO INCLUDE THE CHECK OF THE AIRBAG THAT ILLUMINATE IN THE CONTROL PANEL. IN 2 DAYS, WE RECEIVED A CALL FROM THE DEALERSHIP, INFORMING US THAT THERE IS A NEED TO CHANGE THE FRONT PASSENGER AIRBAG SENSOR, THAT COST $1970.00. THE MESSAGE WAS SO SHOCKING, BECAUSE I DON'T HAVE THAT SUCH AMOUNT OF MONEY. AND THAT $1970 DOESN'T INCLUDE YET THE MAINTENANCE SERVICING FEE OF $580.00. IT WAS SO SHOCKING, THE MILEAGE OF THE IS IN THE LOW END OF 40,000 MILES, IT HAS NEVER HAD A COLLISION OR ANY OTHER IMPACT INCIDENT AND WHY THE AIRBAG IS LIGHTING UP. THAT HIGH END CAR IS BRAND NEW WHEN I BOUGHT THAT ON THAT DEALERSHIP ON YEAR 2012. THE SERVICE GUY TOLD US, THAT IT IS SO DANGEROUS TO DRIVE THIS CAR WHILE THE AIRBAG LIGHT IS "ON". I WAS IN A LOANER CAR RIGHT NOW. MEANWHILE, I TOLD THE DEALERSHIP, LET ME THINK ABOUT IT. SO I WENT ONLINE TO DO A RESEARCH ABOUT THIS SITUATION, AND I LEARNED THAT THE LAND ROVER LR2 AND RANGE ROVER EVOQUE HAS A RECALL ISSUE OF THE AIRBAG SENSOR, BUT THE VIN THAT BELONGS TO MY CAR HAS A ZERO RECALL FOR THIS MATTER. PLEASE HELP US, MY CAR STILL LOOK LIKE A BRAND NEW AND IT IS PROPERLY AND SERIOUSLY MAINTAIN AND WHY THIS PROBLEM OCCUR. FIXING THIS ISSUE FROM OWN POCKET IS SO HARD, I SHOULD BE ENTITLE FOR A NO COST TO FIX THIS PROBLEM VIA RECALL. THE OTHER NIGHT I CALL THE RANGE ROVER CORPORATE SIGHTING A RECALL FOR THIS PARTICULAR ISSUE AND THEY SAID MY CAR HAS ZERO RECALL, PLEASE HELP, THE FACT THAT THE AIRBAG ILLUMINATE WHILE THE CAR IS IN MOTION THEN THERE IS A PROBLEM OF THE AIRBAG SYSTEM.

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,370.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.