2012 LAND ROVER RANGE ROVER Complaints

2012 LAND ROVER EVOQUE. DUE TO INSUFFICIENT CLEARANCE. THE SUPPLEMENTAL RESTRAINT SYSTEM CONNECTOR LOCATED IN THE DRIVER AND FRONT PASSENGER SIDE SEAT OF THE VEHICLE MAY BECOME DISCONNECTED. *TA ACCORDING TO THE INVOICE, THE TECHNICIAN FOUND THE SENSOR HAD SHORTED OUT. THE PASSENGER OCCUPANCY SENSOR WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2012 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE PASSENGER SEAT AIR BAG SENSOR ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,515.

MY FIRST INCIDENT I WAS APPROACHING AN INTERSECTION WITH A STOP SIGN. I SLOWED DOWN TO STOP AT THE STOP SIGN AND WHEN I HIT THE BRAKE THE CAR ACCELERATED THROUGH THE INTERSECTION. I COULDN'T STOP OR CONTROL THE CAR AND THANKFULLY AVOIDED WHAT COULD HAVE BEEN A MAJOR ACCIDENT. THE SECOND TIME JUST MINUTES AFTER THIS OCCURRED, IT HAPPEN EXACTLY THE SAME WAY. I SLOWED TO STOP AT A STOP SIGN AND WHEN I HIT THE BRAKE THE CAR ACCELERATED RIGHT THROUGH THE STOP SIGN. AT THIS POINT I WAS ABOUT A MILE FROM HOME AND VERY SLOWLY DROVE A BACK ROAD HOME AND HAVE NOT DRIVEN THE CAR SINCE. *TR

I HAVE TAKEN MY CAR BACK TO THE LAND ROVER DEALER AS ALWAYS. AGAIN THE STEERING OF THIS AUTOMOBILE IS HAVING A CRACKLING SOUND WHEN TURNED. THE CRACKLING SOUND IS IN BOTH DIRECTIONS WHEN YOU TURN THE STEERING. THE SOUND IS AUDIBLE (CAPABLE OF BEING HEARD) WHEN THE CAR IS IN A STATIC POSITION OR AT VERY SLOW SPEED AND THE STEERING IS TURNED IN EITHER DIRECTION. THE CAR HAS BEEN AT THE LAND ROVER DEALER MORE THAN SEVEN TIMES. AND THEY STILL CAN NOT FIX IT. *TR

I WAS IN AN ACCIDENT ON 6/29/2013 WITH MY NEW RANGE ROVER SPORT LUXURY MODEL. WE TOOK IT TO LAND ROVER OF GLEN COVE FOR REPAIRS. AFTER 30 DAYS THE CAR WAS NOT REPAIRED AND I WAS TOLD THE 1/4 PANEL WAS ON BACK ORDER UNTIL 8/23/13. APPROX 8/20/13, I WAS TOLD THAT THE PART WAS NOT COMING AND IT WAS PUSHED BACK TO 9/23/13. AFTER FOLLOWING UP EARLIER THIS WEEK, I AM NOW BEING TOLD THAT THE PART IS NOT COMING UNTIL "POSSIBLY" 10/30/13. THEY CLAIM THERE IS NOT ONE SINGLE 1/4 PANEL IN STOCK ANYWHERE IN THE ENTIRE USA, AND IT IS BEING MADE AND SHIPPED FROM THE UK, "HOPEFULLY" IT WILL SHIP ON 10/16/13 FROM THE UK, HAVE TO GO THROUGH CUSTOMS AND BE AVAILABLE BY THE END OF OCTOBER. HARD TO BELIEVE IT WILL EVEN COME THEN AFTER ALL OF THE OTHER FALSE PROMISES, BUT IF IT DOES THE SOONEST I WOULD GET MY CAR BACK IS MID NOVEMBER; 4.5 MONTHS LATER. I CAN'T BELIEVE THAT AUTOMOTIVE MANUFACTURERS ARE NOT REQUIRED TO STOCK PARTS FOR NEW CARS? I FEEL THAT THERE IS NO END IN SIGHT AND EVEN AFTER COMPLAINING TO LAND ROVER CORPORATE, ALL I AM TOLD IS SORRY YOU HAVE TO WAIT NOTHING WE CAN DO. IS THERE NO PROTECTION OR RECOURSE FOR A CONSUMER? *JS

I STOPPED AT A RED LIGHT, WHEN LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR, HOWEVER THE CAR WOULD ONLY ROLL NOT ACCELERATE, ENGINE HAD NO RESPONSE WHATSOEVER, IN SOME CASES THE REV ACTUALLY DROPPED INSTEAD OF GOING UP, WHICH WAS BIZZARE. AFTER PRESSING THE ACCELERATOR FOR ABOUT 5 SECONDS THE CAR WILL SUDDENLY ACCELERATE TO 3000 RPM AND OVER AND TAKE OFF, THEN WHEN I STOP AGAIN, SAME THING HAPPENS. IT KEPT ON RECURRING EVERYTIME I STOP. UPHILL WAS EVEN MORE DIFFICULT TO GET THE CAR GOING. HOWEVER, I DID GET IT FIXED BY UPDATING THE ENGINE SOFTWARE AT THE DEALER. THERE SHOULD BE AN ANNOUNCED RECALL FOR THIS PROBLEM, IT IS SCARY.

I WAS DRIVING VEHICLE AT ABOUT 65-70 MPH ON FREEWAY FOR ABOUT ONE HOUR. EXITED FREEWAY, STOPPED AT TRAFFIC LIGHT. WHEN LEAVING LIGHT, ACCELERATED NORMAL & INSTANTLY NOTICED THERE WAS VERY POOR ACCELERATION. THE ENGINE SERVICE LIGHT DISPLAYED & VEHICLE WOULD NOT GO OVER 35MPH. I THEN PULLED INTO PARKING LOT, TURNED CAR OFF FOR 2 MINUTES, RESTARTED & NO CHANGE IN PROBLEM. TOOK CAR TO DEALERSHIP WHERE I PURCHASED & VEHICLE WAS FIXED AT NO CHARGE. *TR

TL* THE CONTACT OWNS A 2012 RANGE ROVER EVOQUE. THE CONTACT STATED THAT HE STARTED THE ENGINE AND EXITED THE VEHICLE WHEN THE VEHICLE INDEPENDENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE GEAR SHIFT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 14,000. UPDATED 4/26/13 *CN THE CONSUMER DISCOVERED IN CASE OF AN EMERGENCY, THE TRANSMISSION COULD NOT BE LOCKED UP AS IN THE CASE OF BRAKE FAILURE OR IF THE THROTTLE BY WIRE MALFUNCTIONED. HE ALSO FOUND OUT, DURING HIS LAST VISIT AT THE DEALER, THE VEHICLE COULD NOT BE PLACED IN NEUTRAL IF IT WAS BEING TOWED. UPDATED 05/01/13

ON 18/03/2013 5:50 PM, THE CAR LOST POWER & STOPPED SUDDENLY WHEN I WAS DRIVING IN A SHOPPING PLAZA. THANK GOODNESS I'M STILL ALIVE! THE CAR STOPPED IN THE FRONT OF MARSHALLS (SO I HAVE LOTS OF WITNESS). PEOPLES WERE TRYING TO PUSH MY CAR TO PARKING LOT BECAUSE THE CAR BLOCKED THE TRAFFIC BUT WE COULDN'T MOVE THE GEAR TO N. I FINALLY RE-STARTED IT AFTER MORE THAN 10+ TIMES TRYING. THE CAR WAS SENT TO DEALER BY TRUCK. HOWEVER, NO FEEDBACK FROM RANGE ROVER YET (23/03/2013), NO RANGE ROVER MAN CARES THEIR CUSTOMER!!! IT'S OBVIOUSLY A POWER OR ENGINE BIG PROBLEM. THE FIRST TIME I COULDN'T START THE CAR WAS ON 14/03/2013, PUT RANGED ROVER ROADSIDE ASSISTANCE ONLY SENT A JUMP START HELP TO ME. BUT IT'S NOT CAUSED BY THE BATTERY BECAUSE I RESTARTED IT AFTER 10+ TIMES TRYING. WANT TO RETURN THE RANGE ROVER JUNK. *TR

WHILE DRIVING AT NIGHT THE CAR EXPERIENCED AN ELECTRICAL ANOMALY CAUSING THE HEADLIGHTS, DASHBOARD LIGHTS AND SEVERAL ELECTRONIC FUNCTIONS TO GO OFF FOR APPROXIMATELY 1 SECOND. HEAD LIGHTS AND DASHBOARD LIGHTS CAME BACK ON BUT SEVERAL ELECTRONIC FUNCTIONS WERE INOPERABLE AS NOTED ON VEHICLE WARNING SCREEN (HILL DESCENT FUNCTION, VEHICLE STABILITY FUNCTION, EMERGENCY BRAKE ASSIST FUNCTION ) ONCE VEHICLE WAS STOPPED AND TURNED OFF, THEN TURNED ON FUNCTIONALITY RESUMED. THIS EVENT NEARLY CAUSED US TO GET INTO AN ACCIDENT DUE TO THE LOSS OF HEADLIGHTS AND INTERIOR DASHBOARD LIGHTS. *TR