2017 LAND ROVER RANGE ROVER Complaints

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

Original coolant manifolds, two piece Vehicle was inspected by service tech at North Atlanta Land Rover in Alpharetta Ga on June 2, 2025. Vehicle was then inspected for a second opinion at Bear Valley Service LLC on June 10, 2025. Findings were consistent and I was advised to repair this two piece manifold system and its components before it failed causing catastrophic failure to the vehicle. Said repair was complete June 11, 2025. Safety to myself and potential passenger would be potential for vehicle to fail causing an accident, engine failure, steering issues, etc. This similar problem has been reported to Land Rover numerous times. Land Rover has not issued a recall although they acknowledge (per both techs) that this two piece manifold system is prone to splitting and cracking. Land Rover has sub sequentially changed and now installs one piece manifold systems to eliminate the prior problem. I had to pay for the replacement of this system regardless that Land Rover is completely aware this is a design or manufactured defect that was installed in my vehicle when it was built. I should not have to bear the financial burden to replace parts that the dealer and manufacturer have acknowledged cause catastrophic problems. The manifold issue was discovered by the dealership mentioned above and they recommended immediate replacement to avoid catastrophic failure. ($5116.30) i took the vehicle to another Range Rover authorized repair shop for a second opinion and they made the same recommendation. Based on that second opinion, I proceeded to have the two piece replaced by the one piece system to prevent catastrophic failure. I can provided the invoice listing labor and all associated replacement parts that were installed. This is a Land Rover issue and I believe they should pay the entire amount due to the fact they acknowledge the failure of these parts yet have no intention to do so.

While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since this a potential hazard and manufacturer defect.

Right front passenger seat belt is not locking right away. It takes several tries for the seat belt to lock in place.

The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed through an intersection, another vehicle ran the red light, causing the contact's vehicle to collide head-on with the other vehicle's passenger side. The air bags did not deploy. The contact suffered minor injuries but did not receive medical attention. A police report was filed. The vehicle was first towed to an unknown dealer, then to a body shop, where unknown repairs were made. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 30,000.

Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating

I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

The timing chain went out, and it is a common problem with this same make and model of vehicle, and no recall has been issued. My safety was at risk because my car showed no warnings of breaking down, it was well maintained, and there was a manufacturing error that caused me to suddenly lose all power on a highway. I couldn’t make it to a safe area to pull over, and was stuck on the side of the highway for hours not understand why my car was not running

Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!

I am the owner of a 2017 Land Rover Range Rover (VIN: [XXX] ). I recently discovered a crack in the front steering knuckle of my vehicle, which I believe poses a significant safety risk. This type of failure could result in a sudden loss of control, especially at higher speeds or during turns, potentially leading to a serious accident. I am aware that Land Rover issued a recall (NHTSA Campaign Number 24V-840) for a similar defect in the front suspension knuckle affecting 2014–2016 models, but my 2017 model is not currently included in this recall—even though the issue appears identical. Given the nature of the failure and its similarity to the existing recall, I am requesting that NHTSA investigate whether the recall should be expanded to include additional model years. I am concerned that other vehicles like mine may be at risk without the owners being aware of this potentially dangerous defect. Please investigate this matter for the safety of current and future drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)