2016 LAND ROVER RANGE ROVER Complaints

The contact owns a 2016 Land Rover Range Rover Evoque. The contact stated that while driving 45-55 MPH, the vehicle lost power steering functionality. There was an abnormal grinding sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the power steering motor mount had become loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 61,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving 30 MPH and making a right turn, there was an abnormal knocking sound coming from the steering wheel. The vehicle was taken to the dealer, where it was diagnosed and determined that the suspension upper knuckle joint was damaged and needed to be replaced. The vehicle was not repaired. The contact related the failure to 24V840000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance, and informed the contact that the VIN was not included. The failure mileage was approximately 72,476.

The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the “Suspension Fault” error message displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,926. VIN tool confirms parts not available.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the contact heard a loud clanking sound coming from underneath the vehicle. The contact stated that while the vehicle was parked, the contact noticed that both sides of the suspension arms had fractured. The contact received notification of the NHTSA Campaign to Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000. VIN tool confirms parts not available.

Check engine light is on, dealership confirmed it is turbo related issue. Has had acceleration issues.

The front steering knuckle on the passenger side broke causing the wheel to detach. There was loss of control of the car however I was in town and the speed was below 25 mph. Thankfully the vehicle was stopped before anyone was hurt. I had an independent service center examine the SUV and found the knuckle to be broken. The vehicle is available for inspection. There were no warning lights prior to the accident. The SUV is serviced during a yearly inspection per state requirements with the last appointment at Range Rover in December. There were no warnings to alert myself (owner) or the dealership when inspected on a regular basis. If the knuckle would have broken five minutes prior, I would have been in a serious car accident as I was traveling 65 mph on the highway.

My 2016 Range Rover has been identified in a recall for knuckle which may crack without warning leading to catastrophic failure of the vehicle which could result in injury or death of passengers. I learned of the recall in December of 2024 at which time I discontinued driving the vehicle and contacted Land Rover Rocklin to request replacement of the recalled parts. In acknowledgement of the fact that this vehicle is unsafe to drive until replacement parts can be installed, Land Rover Rocklin provided an Avis rental car. On March 5 I was notified that Land Rover Corporate might not agree to reimburse the dealer for rental expenses while I wait for the defective/recalled parts to be replaced so I was asked to trade in the rental car for a loaner vehicle from the dealership. I agreed to make this exchange. While en route to complete this vehicle exchange I was told by Land Rover Rocklin that I would need to return the rental vehicle to Avis and that they would not be providing me with a dealership loaner car per our original agreement. They further instructed me to collect and drive home my unrepaired, vehicle which had been established for the last two months it sat I their shop as "unsafe to drive." I refused this arrangement and told the dealer they needed to fulfill their agreement with me by providing me with a safe vehicle to drive while I wait for the repairs to be completed according to the recall. I contacted Land Rover Corporate to complain that my vehicle had been unavailable for nearly three months because it was deemed unsafe to drive and to complain that corporate is not taking care of its customers by providing reimbursement to dealers to ensure affected Range Rover owners have safe transportation until the recall repair work is completed. Land Rover stated they have no obligation to provide safe vehicles for affected owners and they are recommending owners drive their unrepaired vehicles despite catastrophic failure risk. Unacceptable.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving 35 MPH, after driving over a small bump in the roadway the contact briefly lost control of vehicle and lightly grazed the divider. The contact then became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to regain control of the vehicle and safely pull over to the shoulder of the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension upper knuckle joint. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.

While operating vehicle at 45 MPH, engine crankshaft seized and vehicle broke down in the middle of the roadway. This diesel engine was serviced routinely and oil changed with specified land rover oil per manufacturer specs. There is a class action lawsuit in UK over this motor for defective crankshaft issues.This is a 2016 RR TDV6 Gen 2 diesel motor with about 145K miles. There is a Range Rover service bulletin regarding defective crankshaft issues. The manufacturer declines to handle this as a defective manufacturer issue and will only offer a new motor at our cost.

The contact owns a 2016 Land Rover Range Rover Evoque. The contact stated while the vehicle was stationary in the driveway, there was a loud rattling sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing change was stretched. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.