2016 LAND ROVER RANGE ROVER EVOQUE Complaints

The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured brake line. The contact was informed that the brake line needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken to another independent mechanic where it was diagnosed with a fractured brake line. The contact was informed that the brake line needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I am adding to the list of those that have reported serious safety hazards surrounding a KNOWN MANUFACTURING DEFEAT detailed in LAND ROVER TSB #N221NAS2/NHTSA TSB # [XXX] issued on [XXX]. This particular Range Rover Evoque was domiciled in California by the previous owner until I purchased the vehicle in November 2021 from CarMax. Never experienced an issue is the very dry climate of Sacramento. But since I moved to Ketchikan AK, with all the rainfall it receives, it is not uncommon to be driving and being dripped on from the water egress. In addition to that, there are multiple electrical issues that can be directly attributed to this issue. Fortunately, for now, they do not give rise to not being able to drive the car, but one wonders just what it will take for the NHTSB to do a full blown safety recall on this ticking timebomb. Because of my location, there are no dealerships in the State of Alaska which means if it were to be serviced by a dealer, I will need to ferry the car back and forth to the State of Washington...which would add an additional $3,000+ on top of the quoted $2,000 plus for a typical windshield parts and labor replacement. I feel taken as NO PARTY wants to take responsibility for this obvious safety issue caused by a known manufacturer product defect. They took lawn darts off the market after one death. What will it take to correct this accident waiting to happen? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My gearbox got stuck and didn’t let me change gears. No warnings showed up until an hour later.

There is an auto start/stop that does nothing. The auto/man heating/cooling does not work properly. Middle seat belt broken. When attempting to contact dealer we were ignored. [XXXXXX] showed me on the report where [XXX] said the restraints worked but it was not truthful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The fuel outlet flange mounted on the fuel tank cracked, which caused a fuel leak that could have resulted in a fire. This has been confirmed by the dealership currently servicing the vehicle. There were no hazard lights that came on to indicate an issue. Only the extreme smell of raw fuel. There has been another recall for this same issue on other models. Please expand to my model too as this is extremely concerning and dangerous. Recall date 2021-08-12 Recall no. 21V635000 Thank you.

Whenever it rains, the windshield leaks on the passenger side of my vehicle. I had it inspected at the local Land Rover dealership and was told, "it's a thing", and was informed it would cost me $2,000 to repair it. This issue has not yet caused any safety concerns, but the dashboard instruments are beginning to fail, which could be an indicator of water damage.

The contact owns a 2016 Land Rover Range Rover Evoque. The contact stated while reversing the vehicle, water inadvertently poured all over the contact. The contact notice that water was leaking from behind the rearview mirror. The dealer was contacted and informed about the incident. The dealer stated that the vehicle was already repaired under an unknown recall and that the repair had to be paid for out-of-pocket. The manufacture was contacted but offered no assistance. The contact was referred back to the dealer for assistance. The failure mileage was 61,000.

2016 Land rover Evoque. 23090 miles on it. I was driving local road around 30mpg. I heard something loud pop noise and brake system failed. Break pedal feels like sponge and sink to the floor, not enough breaking power to stop the vehicle in front of stop sign. I used engine break to reduce speed and use approximately 5-10% remain break power to stop finally. After I stopped car. I noticed break fluid is completely leaked out. Technician verified that right front caliper hose is broken. My vehicle is only 24000 miles and mostly city commute driving, no off-roading. It it’s manufacture defect break hose, I think it’s serious safety issue. Luckily, no accident with other vehicles in my case. Please investigate this break hose issue and prevent accident if it’s manufacture defective break hose problem. Thank you [XXX] If you need pictures of the defective break hose or other question please feel free to send an email to [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

1. Water leaking inside the car from top of front windshield. Yes, it is available for inspection. 2. Reduced visibility and distracted driving risk as amid rain/ snow water leak leading to water droplets on eyes/ prescription eyeglasses while driving the vehicle. 3. and 4. Yes problem has been reproduced, confirmed & inspected by both Land Rover dealership & Progressive insurance site visitor/ claims specialist. 5. No, there were no warning lamps/ messages prior to failure. I personally first noticed during and after winter storm in CT on Fri 2/25/22 upon water leak and interior damage next day including flickering interior car lights and loud static sounds from speakers. I purchased the car in July 2019 from CarMax in Virginia. At this time, car is still under MaxCare warranty (including mechanical issues) and has Comprehensive coverage (including weather-related damage) via Progressive Insurance. As a healthcare provider/ physician, I’m in CT at Yale University Hospital at this time for clinical patient care hence experienced the Winter storm on Feb 25 following which I arranged a diagnostic at Land Rover North Haven service center. CarMax refused warranty care citing “weather-related” and just yesterday Progressive site visitor declined claim citing they found RUST under carseat and internal wiring as the N221 RECALL from 12/2018 was never appropriately fixed leading to accumulated rust damage w/in the car equipment where FIRST TIME I WAS INFORMED OF SUCH RECALL & REPAIR NEVER disclosed by CarMax upon 2019 purchase or my regular maintenance via Land Rover service depts! Progressive rep forwarded the Recall documents & urged I speak with Land Rover directly. North Haven service dept refused to help and provided LR USA customer relations ph # where representative declining accountability citing per report they received in January 2019 by LR of Hunt Valley recall fixed and that cust rel. supervisor will call me back (no call in 36 hr yet). Please help!

The front windshield has a leak on the passenger side that leaks water into the car. This has not caused any damage at this current time. I believe this is linked to SERVICE ACTION N221: WINDSHIELD WATER LEAKS