2016 LAND ROVER RANGE ROVER EVOQUE Complaints

Water ingress manufacturing defect caused major electrical failures, including all central console components & mold/mildew growth due to inconspicuous 1st leak.  Official Land Rover dealership replaced windshield in 2019 under warranty based on TSB N221. Another leak occurred in 2020 during pandemic, but no repairs completed. The last water leak in 5/2021 resulted in water visibly dripping onto interior surfaces by windshield.  Water shorted more components -- unable to start car without emergency maneuver in manual, couldn't lock or unlock, use windshield wipers, all due to electrical system failure from water damage stemming from manufacturing defect.  Extremely concerned the next leak could damage airbag functionality, steering, headlights, or any number of components reliant on electrical connectivity. Car has been at dealership service center since 6/23/21. LR stating it's "wear and tear"...refusing to cover repair under CPO warranty (ending in 5/30/22) or acknowledge poor workmanship leading to defect, though they state a new windshield is necessary. This is a very common problem with specific Land Rover vehicles...evidenced by countless experiences from owners in forums and complaint boards. I'm too scared to drive the car, as another water ingress issue could again lead to numerous hazards as a result of sudden electrical failures or visibility loss.

During a rain, the windshield started leaking on the passenger side. The water obscured visibility on the entire passenger side, and it was like a waterfall in the car. This was a dangerous situation; the visibility is already poor in the rain without additional help from the leaking windshield. There was a recall on the windshield (N221NAS2), this was already performed, yet it's leaking 2 years later. Unfortunately, the manufacture refuses to honor that the recall failed, and I have to pay $2000 out of pocket for the repair. When I checked online, I realized this is a prevalent problem with a lot of owners. Obscured visibility during rain is a serious issue and can use fatal accidents (I read many stores of owners who had near-miss accidents due to this); that is why I decided to report this problem. 

I HAVE NOT BEEN ABLE TO FILL THE GAS TANK COMPLETELY, AND THE PUMP SHUTS OFF MULTIPLE TIMES DURING THE REFUEL PROCESS EVERY TIME I PUMP GAS. I HAVE TRIED DIFFERENT ANGLES, DIFFERENT GAS STATIONS, TRIED TO REFUEL SLOWLY BUT IT STOPS MULTIPLE TIMES.

SUDDENLY NOTICED WATER ON THE CONSOLE SND DRIVER SIDE MATS. THEN FELT INTERIOR HEADER LINING SOAKED, SUN VISORS, SIDE PILARS AND DASHBOARD WET. ALSO ROOF SHADE VERY WET. CALLED RR DEALER. TILD ME TO BRING IT IN. NEVER TOLD ME IT WAS NOT UNDER WARRANTY. CHARGED ME 408.00 FOR A RIDICULOUS DIAGNOSTIC CHECK, TOLD ME MY BRAKES AND TIRES NEEDED REPLACEMENT WHICH I KNEW I TOLD THEM BEFORE HAND. THE FINAL SENTENCE IN THE VIDEO SAYS THERE IS A LEAK COMING FROMVTHE WINDSHIELD SOMEWHERE BUT CANNOT REPAIR IT. NOW, ITS RAINING IN NYC SND MY CAR IS SOAKED. THIS IS ANOTHER COMPLAINT I READ ON HERE, SAME YEAR, MODEL AND MILEAGE, SAME LEAK PLUS MY WIPERS ON THE DRIVERS SIDE NEVER CLEAN THE WINDSHIELD PROPERLY. ALWAYS MY OWN MECHANIC SAID HE WILL LOOK AT IT AND ADVISE ME. THATS WHAT LAND ROBER OF PARAMUS, NJ SHOULD HAVE TOLD ME FOR NO CHARGE!!! NOW I HAVE A WATER DAMAGED CAR WHICH I BELIEVE IS A MANUFACTURER FLAW!!!! I NEED HELP. PLEASE ADVICE!! DR [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE FRONT WINDSHIELD DRIPS WATER FROM THE TOP PASSENGER SIDE. THE WINDSHIELD HAS HAD NO CRACK OR DING OR OTHER DAMAGE

MY DRIVER SEAT HAS BEEN STUCK AND DOESN'T MOVE BACK AND FORTH FORM IT'S POSITION AND IT'S NOT SAFE TO DRIVE , ALSO THE LANE ASSISTANT DOES NOT WORK. ALSO MY CAR IS STUCK IN PARK AND DOESN'T MOVE FROM P

FRONT WINDSHIELD STARTING LEAKING WHERE THE TOP OF THE GLASS AND THE INTERIOR HEADLINER MEETS. CAR HAS 42000 MILES.

WATER DRIPS IN FROM WINDSHIELD. THIS CAUSES A DISTRACTION WHILE DRIVING. I'M ASSUMING THE SEAL IS BAD.

DURING A TORRENTIAL DOWNPOUR MY CAR BEGAN LEAKING WHILE PARKED ON THE STREET. THE LEAKING SUBSIDED ONCE THE RAIN STOPPED. THE HEADLINER AND MY HEATED SEATS BOTH GOT WET DUE TO THIS ISSUE. WHEN I CONTACTED THE DEALER IN REGARD TO THIS ISSUE I WAS INFORMED THAT THIS WAS A KNOWN ISSUE AND I WOULD NEED TO FILE A CLAIM THROUGH MY INSURANCE OR PAY OUT OF POCKET. TO MY KNOWLEDGE THE WINDSHIELD HAS NEVER BEEN REPLACED AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS ISSUE AS I PREVIOUSLY KEPT MY CAR IN A GARAGE.

FRONT BUMPER IS CRACKING AND SLOWLY BREAKING OFF AT THE FENDER. LOOKED UP THE PROBLEM ONLINE AND IT IS VERY COMMON AND IS A DESIGN FLAW. I BELIEVE IT IS DUE TO THE HEAT THE LIGHT GIVES OFF. THIS STARTED 2 WEEKS AGO AND THE CRACK IS GETTING BIGGER. NEVER BEEN IN A ACCIDENT DIDN'T HIT ANYTHING. I TALKED TO ANOTHER EVOQUE OWNER AND HE TOLD ME IF THE CRACK REACHES THE BOTTOM OF THE FENDER IT WILL FALL OFF AND COULD POSSIBLY HIT SOMEONE WHILE DRIVING.