2015 LAND ROVER RANGE ROVER EVOQUE Complaints

TL* THE CONTACT OWNED A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE BEGAN TO HESITATE AS IF IT WAS GOING TO TURN OFF. THE VEHICLE ALSO BEGAN TO RELEASE SMOKE FROM THE REAR AND FRONT OF THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND THE VEHICLE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE HAD NOT BEEN EXAMINED BY A CERTIFIED MECHANIC OR DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

IN NOVEMBER OF 2017 I WAS T-BONED ON THE DRIVER'S SIDE. THE CURTAIN AIRBAG DEPLOYED AND SAVED MY HEAD, HOWEVER, THE SIDE AIRBAG DID NOT DEPLOY. MY SPLEEN WAS SEVERED AND I SPENT 3 WEEKS IN ICU. NOW, 2 1/2 YEARS ON, I STILL HAVE HEALTH ISSUES. *TR

THE TURBOCHARGER HAS GONE OUT AND THE VEHICLE HAS LESS THAN 60K MILES ON IT. HOW CAN THIS BE POSSIBLE? AREN'T LAND ROVERS A HIGH END VEHICLE??? THERE IS NO REASON THAT MY AMERICAN MADE CAR IS OLDER THAN THIS VEHICLE AND I HAVE HAD NO COSTLY REPAIRS ON IT. SOMEONE NEEDS TO REVIEW THESE TURBOCHARGERS AND ENSURE A BETTER QUALITY BECAUSE THESE CARS ARE TOO EXPENSIVE AS IT IS AND NOW TO FIX THIS I NEED TO PAY OVER $3000!!! IT'S NOT RIGHT! THE VEHICLE WILL ACCELERATE SLOWLY AND DRIVE ROUGH WHEN GEARS ARE CHANGING. THE CODES WE GET ARE FOR THE TURBO CHARGER. *TR

FOR THE 5TH TIME NOW, WHILE DRIVING NORMALLY ON CITY STREETS (AND ONCE ON THE HIGHWAY), THE CAR STARTS GIVING MULTIPLE FAULT MESSAGES REGARDING SYSTEM FAILURES AND THEN IT GOES INTO LIMP HOME MODE. ONCE, I TURNED IT OFF ON THE SIDE OF THE STREET AND IT LOCKED UP AND WOULD NOT COME BACK ON - IT HAD TO BE TOWED. THE FAULT MESSAGES INCLUDE "GEAR BOX FAILURE" AND "STABILITY CONTROL FAILURE", ABS FAILURE, POWER STEERING FAILURE, AND MORE. ALL FIVE TIMES, THE DEALERSHIP CANNOT FIND THE SOURCE OF THE PROBLEM. IT IS CURRENTLY AT THE SHOP AGAIN (IT WAS JUST THERE TWO WEEKS AGO FOR THE SAME ISSUE). I WILL NEVER FEEL SAFE DRIVING IT AGAIN KNOWING THAT IT CAN SUDDENLY HAVE PROBLEMS AT ANY TIME. *TR

I WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY THE SPEED LIMIT OF 75 MPH WHEN ALL THE SUDDEN THE CAR BEGAN MAKING A KNOCKING NOISE & STARTED LOSING POWER AND RAPIDLY DECELERATING OUT OF MY CONTROL. MY RPMS BEGAN RUNNING 7K+ AND I NEEDED TO JAM DOWN ON THE GAS PEDAL IN ORDER TO TRY AND MAINTAIN SPEED AND AVOID AN ACCIDENT, WHICH WORKED FOR A SECOND AND ACTUALLY ALLOWED ME TO GAIN BACK SPEED. HOWEVER, WITH THE GAS ALL THE WAY DOWN IT ONLY KEPT SPEED FOR A SHORT PERIOD UNTIL THE CHECK ENGINE LIGHT POPPED ON AND I BEGAN DROPPING DOWN SPEED AGAIN. I COULD NOT MAINTAIN SPEED. I IMMEDIATELY CHANGED TO THE RIGHT LANE AND WAS ABLE TO PULL OVER AT A REST STOP. I READ THE MANUAL, AND ACCORDING TO THE WARNING TRANSMISSION SIGNAL WHICH DISPLAYED, MY CAR MAY BE DRIVEN BUT PERFORMANCE MAY BE REDUCED AND I SHOULD IMMEDIATELY TAKE IT INTO A DEALER, WHICH I DID. I WAS LATER TOLD BY AN AUTHORIZED DEALER THAT 'MY TURBO HAD BLOWN' WITH CRACKS ALONG WITH A DESTROYED SOLENOID AND OTHER PARTS RELATING TO THE SPEED OF MY CAR. IT CURRENTLY HAS UNDER 80K MILES AND IS IN THE REPAIR SHOP AS WE SPEAK. IT HAS HAD ROUTINE MAINTENANCE AND JUST UNDERWENT SERVICE CARE (REPLACED OIL/ OIL FILTER, TRANSMISSION FLUID , ETC) LESS THAN 2 MONTHS AGO. THE TOTAL ESTIMATED REPAIR COST RELATING TO THIS SAFETY CONCERN IS ROUGHLY $5,200 USD FROM AN AUTHORIZED DEALER (A NEW TURBO, SOLENOID, LABOR, ETC).

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE SHIFTED GEARS TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN). LAND ROVER OF TACOMA LOCATED AT 1601 40TH AVE CT E, FIFE, WA 98424, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE 8 TIMES IN TOTAL. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.

I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPLAINED THE ISSUE. THE NEXT DAY I WAS TOLD THE BULBS HAD BLOWN WAS NOT A WARRANTY ISSUE. I ASKED HOW BOTH WENT OUT SIMULTANEOUSLY, & IF ALL CODES WERE REPAIRED. I WAS TOLD "BOTH BULBS BLOW SIMULTANEOUSLY ALL THE TIME" I AGAIN ASKED IF ALL CODES HAD BEEN REPAIRED, I WAS TOLD "THERE AREN'T ANY OTHER CODES." I ADVISED I HAD A PICTURE OF THE CODES ON MY PHONE. I WAS THEN TOLD "OH, I'LL CALL YOU BACK." I HEARD NOTHING UNTIL I CALLED THE NEXT DAY TO CHECK ON MY CAR. AT THAT TIME I WAS TOLD OF A KNOWN ISSUE WITH A FAULTY WIRING HARNESS CAUSING BOTH LIGHTS TO BLOW, BUT THE REPAIR PART WAS NO LONGER MADE, & MY ONLY OPTION WAS TO REPLACE THE BULBS EACH TIME THEY BLOW. I EXPRESSED MY CONCERN FOR THE SAFETY OF ME & MY FAMILY. I WAS TOLD "I'LL CHECK ON IT & CALL YOU BACK." THE NEXT DAY AFTER HEARING NOTHING, I AGAIN CALLED. I WAS TOLD THE WIRING HARNESS WAS NO LONGER MADE & THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BUT WOULD BE COVERED BY THE WARRANTY. TODAY THE DEALER IS SAYING THE WARRANTY DOES NOT COVER "ILLUMINATION" & I WOULD HAVE TO PAY $1100 TO FIX THE ISSUE. THE WARRANTY COMPANY SAYS THEY DON'T COVER HEADLIGHTS OR BULBS, BUT THE DEALER NEEDS TO RESUBMIT AS AN ELECTRICAL ISSUE AND IT WOULD BE COVERED. THE LR DEALER SAYS THEY CALLED TO RESUBMIT AND WAS DENIED, THE WARRANTY CO. STATES THE DEALER NEVER CALLED BACK. THE DEALER STILL HAS MY CAR, I STILL HAVE NO HEADLIGHTS, AND THE SAFETY OF MYSELF AND MY FAMILY ARE AT GREAT RISK AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BLOW. THIS IS A KNOWN ISSUE, AND LAND ROVER REFUSES TO CORRECT IT.

LOSS OF POWER. HIGH RPM, ECO MODE NOT WORKING. CHECK ENGINE LIGHT ON WITH CODE FOR TURBO LOSS OF POWER. ONLY 47K MILES. WILL NOT SHIFT PROPERLY. MAJOR POWER LOSS

TURBO BLOWS UP/GOES OUT WHILE DRIVING. MAKING INCLINED SPEEDS HARD TO REACH TO MOVE OUT OF WAY OF VEHICLES. HAS NO PEP BEHIND IT.

ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.