2015 LAND ROVER RANGE ROVER EVOQUE Complaints

The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that after refueling, it was discovered that fuel was leaking under the rear of the vehicle. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted about the failure. The failure mileage was 150,000.

The vehicle unexpectedly shifts into neutral. I purchased the vehicle in 2023 at a used car dealership. I mentioned that this was happening to the salesmen roughly 1-2 months after I purchased the vehicle when it first happened I asked him if there were any recalls or any repairs done that I should know about. I was told there were no recalls and no repairs done on the truck. I was told to take it to a dealer to have it check. I called the dealer and mentioned that I saw a recall for this same issue from 2016. I was told there wasn’t a recall on the vin #. The truck is not safe to drive. I’m afraid I will cause a serious accident with the truck unexpectedly shifting into neutral.

The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power after shifting into neutral, as indicated by the gear shift indicator light. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V614000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 115,000.

My window is constantly leaking water. I am not the original owner. I went to get the window repaired and the shops say it’s a recall. I never knew it was one. I now have a problem with wiring and I believe that the leaks have lead to this!

I am reporting a critical and systemic defect affecting Land Rover vehicles equipped with the 2.0L GTDi turbo petrol engine (240 hp), including my 2015 Evoque, My engine suffered catastrophic failure at ~118,000 miles while driving caused by a premature timing chain or tensioner failure. Pistons & valves collides, cams clashed and wouldn't rotate, loss of compression and dangerously instantaneous loss of power/speed/control without warning. The damage required full engine replacement. This significantly increases the risk of crashes & deaths especially at high speeds, traffic congestion, windy roads or hills, night time driving, poor weather conditions. Without warning the driver is helpless without power or ability to move to safety and rear end collision or loss of control is highly likely. Land Rover’s Passport to Service for the 2015 model year does not include timing chain inspection or replacement at any interval—not at 60k, 90k, or even 120k miles. The chain is treated as a “lifetime” component, giving drivers no opportunity to prevent failure. Vehicle had all proper maintenance, recent oil changes at low intervals, and official Land Rover dealership underwent full diagnostics and testing with the conclusion this fault was not user/driver related or to any part myself. Online forums, technician reports, and owner cases show this issue is widespread and recurring across many model years and builds using this engine. The repair is anywhere from 15-20k USD for the evoque (using a reman or new engine). Notably, Land Rover has previously settled class-action lawsuits (e.g., 2012-2014 Lr4 for the or 5.0L V8) where timing chain failures caused major damage—offering full or prorated reimbursement to owners. There are also industry precedents, such as VW/Audi 2.0T engines, in which tensioner defects led to class actions covering engine replacements.

At low speed, pulled out of parking spot into [XXX] and the steering completely failed. Could not move the steering wheel at all. My service person is replacing the complete steering rack ($6500). There are many reports of this on a UK site and report that Land Rover has been paying for the repair. Definitely a safety issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Gear shift stuck in park or will get stuck in reverse after turning car on. Have to turn on and off multiple times before gear shift starts working again

The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted from the drive(D) to neutral(N) and the vehicle lost motive power. A bystander helped shift the transmission into park(P) and then into drive(D). The contact was able to drive to the residence. The vehicle failed to restart while at the residence. The vehicle was towed to the dealer, where it was determined that the variable valve timing (VVT) solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

1. The EPAS system detached from the steering rack (caused by the three bolts that attach the EPAS to the steering rack being fractured and corroded due to saltwater ingress (inter crystalline corrosion) causing a loss of steering control. 2. This caused loss of steering control and presented a potentially catastrophic driving condition. 3. The problem has been confirmed by a JLR dealer. 4. This problem has been recognized by Canadian authorities who issued a recall (Transport Canada Recall #2018-180). Further, in the UK, the UK Government DVSA secured and agreement from JLR tp "fix upon failure" which may have been changed to a general recall. Lastly, BMW of North America issued a letter in September, 2018 proactively recalling all cars possibly affected by this issue to be inspected by their service departments and corrective action taken free of charge. 5. There were no warning lamps, messages or symptoms prior to failure.

The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated while driving 7 MPH and coming to a stop, the vehicle downshifted into neutral and displayed a message "Gear Fault". The battery warning light illuminated. The vehicle was restarted and driven to the residence. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The vehicle was not included in NHTSA Campaign Number: 16V614000 (Power Train). The manufacturer was made aware of the failure. The approximate failure mileage was 156,000.