2017 LAND ROVER RANGE ROVER EVOQUE Complaints

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL SENSOR FAILURES WITH SEVERAL WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO LAND ROVER PARAMUS (405 NJ-17, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS SERVICED FOR EACH FAILURE. ON ONE OCCASION, THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REPAIRED AGAIN. RECENTLY, THE CONTACT STATED THAT THE STALLING FAILURE RECURRED, AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT REMAINED IN THE DEALER POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,643.

THE GEARS ON MY RANGE ROVER KEEPS GETTING STUCK. THE GEARS RARELY WILL TURN ON THE KNOB AND HAS CAUSED THE GEARS TO GET STUCK WHEN DRIVING OR STOP THE CAR. SOMETIMES I PUT THE CAR IN PARK AND THE CAR KEEPS MOVING. I HAVE TOOK THE CAR TO RANGE ROVER SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. I DISAGREE FOR I BOUGHT THE RANGE ROVER JULY 2020 AND SINCE THEN HAS HAD MANY PROBLEMS WITH THE GEARS.

MY FRONT BUMPER HAS DEVELOPED A CRACK ALONG WHERE IT MEETS THE FRONT FENDER (MY17 EVOQUE) - I HAVEN'T HIT ANYTHING AND THERE'S NO SIGN OF ANY IMPACT FROM ANOTHER VEHICLE

WE LEASED FROM ROSENTHAL JAGUAR/LAND ROVER IN VIENNA, VA ON JANUARY 7, 2018 A 2017 LAND ROVER RR EVOQUE. WE LEASED THE VEHICLE FOR USE BY OUR SON, WHO IS A PH.D. STUDENT. DURING THE PAST YEAR, OUR SON HAS HAD TWO POTENTIALLY LIFE-THREATENING INCIDENTS WITH THE VEHICLE. ON FEBRUARY 16, 2019 WHILE DRIVING THE RANGE ROVER ON HWY 476 NEAR PHILADELPHIA, WHEN HE ACCELERATED, THE ENGINE CUT OUT, LEAVING HIM TRAVELING AT A SUBSTANTIAL RATE OF SPEED ON A HIGHWAY WITHOUT POWER. A LIGHT APPEARED ON THE DASHBOARD READING "GEAR BOX FAULT". MY SON WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY (BUT ONLY AT A PLACE WHERE IT WAS EXTREMELY DANGEROUS TO BE). JAGUAR RANGE ROVER ROADSIDE ASSISTANCE WAS CONTACTED. IT TOOK APPROXIMATELY FOUR HOURS FOR ROADSIDE ASSISTANCE TO COME. ALL THE WHILE MY SON WAS STANDING OUTSIDE THE CAR IN FREEZING WEATHER IN A SITUATION THAT EXPOSED HIM TO CONSIDERABLE DANGER. THE CAR WAS TOWED TO ALLENTOWN RANGE ROVER WHERE THE PROBLEM WAS DIAGNOSED AS A FAULT FROM A CELENOID IN THE TRANSMISSION. REPAIR WORK WAS DONE AND THE PROBLEM, WE WERE TOLD, WAS CORRECTED. HOWEVER, THE SAME PROBLEM OCCURRED AGAIN ON DECEMBER 14, 2019, WHILE MY SON WAS DRIVING ON HWY I-95 NORTH OF RICHMOND, VA. MY SON STEPPED ON THE GAS, AND THE ENGINE STOPPED RESPONDING, "GEAR BOX FAULT" APPEARED ON THE DASHBOARD. MY SON, FORTUNATELY, WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE HE CALLED ROADSIDE ASSISTANCE. THIS TIME HE WAS ABLE TO RESTART THE CAR BEFORE ROADSIDE ASSISTANCE ARRIVED. WE THEN PROMPTLY REPORTED THE MATTER TO ROSENTHAL JAGUAR/LAND ROVER, SPEAKING TO A MR. MOHAMMAD NORESTANI. NEITHER MY SON, MY WIFE, NOR I FEEL COMFORTABLE DRIVING THIS VEHICLE. TWICE THE ENGINE CUT OUT WHILE THE CAR WAS TRAVELING ON A MAJOR HIGHWAY AND IN BOTH INSTANCES, MY SON'S LIFE WAS POTENTIALLY PUT AT RISK BY THIS PROBLEM. PLEASE SEE OUR REMAINING NOTES IN PDF ATTACHED. MPH AND MILEAGE IS APPROXIMATE.

WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR/LANDROVER DEALERSHIP. .

THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM

WITHIN THE LAST 5 MONTHS THE VEHICLE HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. THE VEHICLE IS COVERED UNDER THE MANUFACTURERS WARRANTY BUT FOR SOME REASON OVER THE COURSE OF 5 MONTHS THEY (LAND ROVER) CANNOT FIX MY WIFE'S CAR. THE CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN WE TAKE IT TO LAND ROVER THEY SAY THEY HAVE FIXED THE PROBLEM ONLY FOR THE VEHICLE TO BE BACK IN THE SHOP AGAIN FOR THE SAME ISSUE. ONCE AGAIN MY 2017 RANGE ROVER EVOQUE HAS THE CHECK ENGINE LIGHT COMING ON. ON 9/12 WE RECEIVED A TEXT MESSAGE AFTER 3 WEEKS OF NO COMMUNICATION FROM LAND ROVER HUNTINGTON ADVISING THAT THEY ARE "STILL WORKING WITH TECHNICAL ASSISTANCE TO FURTHER DIAGNOSIS THE VEHICLE". TO ADD INSULT TO INJURY SINCE THAT TIME WE RECEIVE A REQUEST TO AUTHORIZE REPLACING THE "BRAKE PADS AND ROTORS"ON A CAR THAT RECENTLY WENT THROUGH INSPECTION AND HAS LESS THAN 30K MILES ON IT. THIS IS VERY INSULTING AS 1) WE STILL HAVE NOT BEEN CALLED AND SPOKEN TO ANYONE REGARDING WHAT'S ACTUALLY WRONG WITH THE VEHICLE. 2) THE CAR WAS NOT PUT IN FOR THIS SERVICE. WHY AREN'T THEY FOCUSING ON THE PROBLEM? ON FRIDAY WE RECEIVED YET ANOTHER TEXT FROM THEM (NO CALL) AND WERE TOLD THAT THE ENGINE NOW REQUIRES REPLACEMENT AND THAT IT WOULD BE ANOTHER FEW WEEKS BEFORE WE HAD OUR CAR RETURNED. AGAIN HOW IS THE ENGINE BAD ON A 2017 CAR THAT HAS SUCH LOW MILES? THIS ENTIRE PROCESS WITH THEIR CUSTOMER SERVICE, NOT RECEIVING A CALL BUT TEXT MESSAGES TO DISCUSS WHATS ACTUALLY WRONG WITH THE CAR TO NOW BEING TOLD ITS THE ENGINE MAKES THIS CAR UNSAFE AND HAS DRASTICALLY DIMINISHED ITS RESALE VALUE. SADLY NO ONE FROM THEIR CORPORATE DIVISION IS ATTEMPTING TO HELP, ACCOMMODATE OR MAKE US WHOLE IN ANYWAY. THERE ARE OTHER BLOGS OUT THERE THAT THE SAME THINGS HAS OCCURRED. I'M DEEPLY DISAPPOINTED IN THEIR BRAND AND CONCERNED ABOUT THE SAFETY OF THIS VEHICLE FOR MY WIFE.

THE FRONT BUMPER COVER IS CRACKED WHERE IT MEETS THE FRONT FENDER. NO IMPACT TO CAUSE CRACKING. THIS IS IDENTICAL TO A TSB FOR AN EARLIER MODEL YEAR - LTB00738NAS3

I AM WRITING IN REGARDS WITH MY CAR. THIS CAR HAS BEEN GIVING ME HUGE PROBLEMS WITH HESITATION. I HAVE COME CLOSE TO HAVING FATAL CRASHES TWICE THIS MONTH DUE TO THIS PROBLEM. I HAVE TAKEN THE CAR TO THE RANGE ROVER DEALERSHIP GARAGE TWICE AND THEY SAID THEY HAD FIXED IT BUT I AM STILL EXPERIENCING THE SAME PROBLEM. THE TRANSMISSION CAN UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING.

I WAS DRIVING IN THE LEFT LANE OF A MAJOR HIGHWAY AT 65 MPH AND WAS BRAKING SLIGHTLY FOR TRAFFIC AND THE CAR SUDDENLY LOST POWER AND GEARBOX FAULT AND PARKING BREAK FAULT STARTED FLASHING. I HAD TO CUT OFF THREE LANES OF MOVING TRAFFIC TO GET TO A SHOULDER. THE CAR WAS STUCK IN DRIVE BUT WOULD NOT ACCELERATE. WE SHUT THE IGNITION AND THE CAR BECAME STUCK IN PARK. I HAD BEEN COMPLAINING OF NOISES AND A POOR PERFORMANCE FOR MONTHS WITH NO RESOLUTION. THE CAR SAT AT THE DEALERSHIP OF PURCHASE FOR 2 DAYS WITHOUT AN ANSWER BEFORE BEING MOVED TO ANOTHER DEALED THAT HAS STATED IT NEEDS A GEARBOX MODULE.