2017 LAND ROVER RANGE ROVER SPORT Complaints

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed the State Inspection due to the open recall. The dealer was contacted but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

JLR issued a recall on August 8, 2025, for the front suspension upper knuckle joint, and there are still no parts available to fix the issue. JLR states the issue "may lead to detachment of the upper suspension arm" and "may compromise the vehicle’s controllability and increase the risk of a crash." I have regularly been in touch with my local JLR dealership, and they shrug their shoulders and say "oh well." My vehicle is readily available for inspection, but the dealer is not interested in seeing it until parts are available. How many months must I be driving with a potentially catastrophic failure pending?

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the vehicle started shaking while depressing the brake pedal. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and confirmed the recall status. The failure mileage was approximately 68,000.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and scheduled an appointment; however, upon arrival, the contact was informed that parts were not available for the recall repair. The vehicle was taken to another local dealer, Land Rover Parsippany (220 US-46, Parsippany, NJ 07054), who determined that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the status of the remedy. The contact had not experienced a failure.

There is an open recall on my knuckle 2017 range rover, I've been waiting for repairs, and I'm being told that they haven't been made yet. I first of of this from Carfax and not the manufacturer’s, they have never sent me anything. What's the next steps, it's been months and I'm not comfortable driving

Hi there, I purchased this car used with approximately 78,000 miles on it and this incident occurred at 94,000 miles. The car is equipped with a system call ACE (Active Cornering Enhancement) system. The system sends hydraulic fluids to each cornering of the car to help stabilize it around corners. Land Rover installed steel hard lines to deliver the fluids to each corner. They also tucked the lines to the side of the car and added a cover to protect the lines. However, that only caused these lines to fail, because moisture containing salt in the winters can travel to these lines and causes them to rust and no matter how much under carriage wash is performed, no clean water can get to them to wash away the salt. My lines failed on me and that cost me $4,400 in repairs at Lake Bluff Land Rover in the state of Illinois. They informed me there's more lines that need to be replaced which will cost an additional $5,500 in repair. When I complained to Land Rover that they should have installed stainless steel lines instead of steel to prevent this from happening, they assured me if this will become a common issue, they would perform a recall and issue a refund. When I spoke to the technicians at the Land Rover dealership, they told me they are getting a lot of cars with the same issue. I do not have the resources to investigate this issue nor the authority, but NHTSA does. Would you please look into this matter? It's a big safety concern and it's a huge mistake on Land Rover which they are avoiding to taking responsibility for. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A safety recall was issued in September 2025 for my vehicle. I contacted my local dealership (Pasadena Land Rover / Range Rover) and was informed that recall parts were not available. In the first week of December, the front right suspension began making a clunking noise, consistent with the recall defect. When I contacted the dealership, I was told that I would be required to pay out of pocket for diagnostic work, even though the vehicle has an open safety recall, and that reimbursement is not guaranteed due to parts unavailability. As a result, the vehicle cannot be repaired under the recall, and I am being asked to assume financial responsibility for diagnosing a known safety defect while continuing to operate an unrepaired vehicle.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable, and the vehicle unexpectedly drifted to the right. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to make a turn, there was an abnormally loud sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,104.

Front Suspension Knuckle Crack was knocking and ready to break on my 2017 Range Rover. I had to bring it into an independent service center due to the inability of the dealer (JLR Newport Beach, CA) to get me in (I was told 200 cars were in front of me and it would be an undetermined period of time before they could get to me). The suspension and steering were affected and I had to have it repaired immediately by Custom European in Huntington Beach, Ca. He used original parts and it cost me $1,500.00 (799.57 parts, 660.00 labor, tax 60.42). The vehicle has not been inspected yet. When I received the SAFETY RECALL letter from JLR in Newport, I tried to get in for inspection but to no avail. Same situation, 100's of cars in front of me. When I called Range Rover of North America, I was told your computer system has been down for over two months and that I should call back every week to see if it's working (by Jared). Jared told me because I had the safety recall corrected already, this was the only way to get reimbursed but NOTHING could be done while the computer system was down. The SAFETY RECALL letter specifically says reimbursement is available but Jared said nothing is available without the computer system, which as I mentioned earlier has been down for two months. Telling me to call back weekly to see if it's up again is not the resolution I was seeking. JLR cannot inspect because they have no place to log the information since your "computer system is down." This is a classic case of "we can't do anything without our computer" but you can call us back (basically hoping I'll forget and go away). I spent good money on this safety recall and need to be reimbursed properly. Range Rover of North America and JLR of Newport Beach are doing NOTHING to address that situation with those of us that took care of the problem before it was too late. Please tell me how this should end. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)