2017 LAND ROVER RANGE ROVER SPORT Complaints

The contact owns a 2017 Land Rover Range Rover Sport. The contact received a notification of NHTSA Campaign Number: 25V514000(Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the contact heard an abnormal squeaking sound coming from the front passenger's side of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that the manufacturer's system had been hacked and no assistance could be provided. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The contact expressed safety concerns because the vehicle was unsafe to drive. The failure mileage was approximately 82,000.

Low Coolant Warning ?? Immediately parked & had towed to Land Rover. Have found several recalls on the Coolant hose under supercharger leaking in other countries & recalls in place. Not here though

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating

I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!

I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.

My driver's seat belt is not work properly. The seat belt will not click in. It instantly pops out. As such, I am unable to buckle up.

2017 Range Rover sport The rear middle seat belt retractable does not lock and retract. When driving ,middle passenger seat belt is only lock due to seat belt issues. I got estimate from rover range to fix issue of $600.00 will supply repair when dealer finish with issues.

Unsure what first came on but the check engine light came on there would be no issues when driving nor lack of power, then filled up my tank and first try the engine would stall second try engine would take a longer time to roll over and revs would slightly fluctuate almost sounding like it would stall out again but didn’t after and when ever starting up the vehicle nothing else happened after with that issue only when fueling up. but brought my vehicle to a Land Rover dealerships, they next tried diagnosing my vehicle found a small P0442 small evap leak didn’t find anything then did a smoke test and still didn’t find anything wanted to do a much bigger pricey diagnostic, I declined had the check engine light taking off but gas cap warning would appear later down the line then the check engine light would come on again. I changed the gas cap had past codes erased and things lasted a little longer then before but still came back on.