2011 LAND ROVER RANGE ROVER SPORT Complaints

GAS LEAKING FROM THE FLANGE WHILE DRIVING. FLANGE WAS REPLACED. I WOULD LIKE TO REPORT THIS REPAIR AS A CONCERN. I HAVE NEVER OWNED A VEHICLE THAT HAD A GAS LEAK. I LOST MY SENSE OF SMELL 20 YEARS AGO AND WOULD NOT HAVE KNOW OF THE GAS SMELL IF MY DAUGHTER HAD NOT MADE ME AWARE OF IT. I SPOKE WITH THE DEALER ABOUT A POTENTIAL RECALL INVESTIGATION ON THE FLANGE AND THEY WERE UNAWARE OF ANY RECALL INVESTIGATION. THIS IS A VERY DANGEROUS ISSUE AND SHOULD BE A RECALL BY LAND ROVER.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE CLOSING THE REAR HATCH DOOR, IT WAS DISCOVERED THAT THE REAR SPOILER HAD LOOSENED AND WAS NOT PROPERLY SECURED TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAND ROVER BEDFORD LOCATED AT 404 S RIVER RD, BEDFORD, NH 03110, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 75,000.

WHILE DRIVING ON THE FREEWAY, THE REAR TOP SPOILER CAP FLEW OFF COMPLETELY. I AM AWARE OF 4 RECALLS ON THIS PARTICULAR VEHICLE AND THIS IS ONE OF THEM. I WOULD LIKE ALL 4 RECALLS TO BE FIXED. NEED TO BE CONTACTED ASAP TO TAKE CARE OF THESE RECALL ISSUES. THANK YOU

PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CARVANA AND SPOKE WITH ALEX 9/18 TO LET THEM KNOW I ONLY HAD THE RANGE ROVER FOR 2 MONTHS MINUS THE 2 WEEKS THE DEALERSHIP HAD IT TO FIX AND I HAVE BEEN HAVING "MAJOR" PROBLEMS WITH THE VEHICLE. I WAS TOLD BY "ALEX' (HE WOULD NOT GIVE ME THE INITIAL OF HIS LAST NAME) APOLOGIZED AND SAID THERE WAS NOTHING CARVANA COULD DO. HE STATED THE DEALERSHIP PROBABLY DID SOMETHING TO THE GAS TUBES OR LOOSENED SOMETHING. I TOLD HIM I WANTED TO SPEAK WITH A MANAGER OR I AM CONTACTING THE BBB AND THE AUTOMOTIVE ASSOCIATION BECAUSE THE PROBLEMS I AM HAVING WITH THE RANGE ROVER ARE NOT "MINOR" THESE WERE "MAJOR" PROBLEMS AND FAULTY ENGINE, GAS, AND THE OTHER REPAIRS COULD HAVE BEEN DISASTEROUS TO MY CHILDREN AND MY LIFE HAD IT SPARKED OR RAN HOT. ALEX SAID HE WOULD HAVE SOMEONE CONTACT ME. HE LATER CALLED AND SENT A TEXT A HOUR LATER ASKING FOR COPIES OF THE INVOICE AND SAID THE MANAGEMENT TEAM AND MAINTENENCE IS REQUESTING IT TO LOOK OVER. I HAVE YET TO HEAR ANYTHING ELSE FROM CARVANA. DURING THIS TIME THE VEHICLE HAVE BEEN DRIVEN ON FREEWAY, CITY STREETS, IN MOTION, TAKEN TO THE GAS STATION. (INVOICES ARE ATTACHED)

TL* THE CONTACT OWNED A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS EITHER IN PARK OR IN DRIVE, THE RPM'S WOULD REV WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE INTO REVERSE, SHE PLACED THE VEHICLE INTO DRIVE AND LIGHTLY DEPRESSED THE ACCELERATOR PEDAL; THE VEHICLE THEN LUNGED FORWARD INDEPENDENTLY WITHOUT WARNING CAUSING THE VEHICLE TO DRIVE OVER A 4 FEET WALL AND THEN COLLIDED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS TRANSPORTED FROM THE SCENE OF AN ACCIDENT TO A LOCAL HOSPITAL WHERE SHE WAS TREATED FOR A BROKEN BACK. THE OTHER DRIVER REPORTED NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED FROM THE SCENE OF ACCIDENT TO AN INDEPENDENT COLLISION CENTER. THE CONTACT'S INSURANCE COMPANY THEN TOWED THE VEHICLE TO ANOTHER INDEPENDENT COLLISION CENTER WHERE THEY DEEMED THE VEHICLE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. *LN*JB

SMELL OF FUEL ON THE PASSENGER SIDE OF VEHICLE, GET NOTICEABLY STRONGER AFTER DRIVING VEHICLE. AFTER INSPECTING AROUND THE TOP OF THE FUEL TANK I FOUND FUEL SQUIRTING OUT OF THE FUEL FILTER/PUMP WHICH IS SEATED IN THE TOP OF THE FUEL TANK. I HAD GONE ON LINE TO ASSISTED ME IN TRACKING DOWN THE ISSUE AND FOUND THIS IS A COMMON REPORTED ISSUE. MY VEHICLE ONLY HAS 111337 MILES ON THE ODOMETER AND I NOTICED A LOT OF THESE REPORTED ISSUE ARE FOR LAND ROVER VEHICLES THAT HAVE AROUND THE SAME MILAGE.

THERE IS A STRONG SMELL OF GASOLINE IN THE CAB OF THE VEHICLE. A PRIVATE MECHANIC SAID THE 2011 MODELS ARE KNOWN TO HAVE ISSUES WITH THE GAS TANKS.

I WAS DRIVING ON THE HIGHWAY AT 65 MILES PER HOUR AND ALL OF A SUDDEN THE REAR ROOF SPOILER FLEW OFF AND HIT THE CAR BEHIND ME. AFTER DOING SOME RESEARCH I FOUND THIS PROBLEM TO BE COMMON. I WAS SURPRISED TO SEE THAT THERE WAS NO RECAL FOR IT AS IT IS A VERY SERIOUS HAZARD TO ALL DRIVERS NEAR WHEN IT HAPPENS. IF THE WEATHER WAS BAD IT COULD HAVE CAUSED A DEADLY ACCIDENT.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE ODOR. THE VEHICLE WAS TAKEN TO LAND ROVER TAMPA (11301 N FLORIDA AVE, TAMPA, FL 33612, (813) 930-2505) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE AND THE VEHICLE'S WARRANTY HAD EXPIRED. THE DEALER DIAGNOSED THAT THE FUEL FILTER AND THE PLASTIC FLANGE AT THE TOP OF THE FUEL TANK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TAKATA RECALL. ALL LAND ROVER/JAGUAR 5.0 ENGINES FROM 2010 TO 2013 ARE AFFECTED BY TIMING CHAIN TENSIONER GUIDES. THIS WAS AN ENGINEERING ERROR ON OEM EQUIPMENT. TIMING GUIDES ARE MADE OF ALUMINIUM AND PISTON ON TENSIONER IS STEEL. ENGINE WILL DEVELOP A TICK/KNOCK. NOT ADDRESSING THE ISSUE WILL LEAD TO TIMING ISSUES AND ENGINE FAILURES. LAND ROVER/JAGUAR IS AWARE OF THE ISSUE AND FIX IS AT CONSUMER EXPENSE OF OVER $5K. THEY WILL INSTALL A NEWLY DESIGNED GUIDE WITH A STEEL "BUTTON" INSERT FOR PISTON TO REST ON. IVE SEEN POSTS WITH ISSUES ARISING AS LITTLE AS 7K MILES. NO CHECK ENGINE LIGHTS WITH THIS ISSUE. THIS ISSUE SHOULD'VE BEEN ADDRESSED AS A RECALL.