2011 LAND ROVER RANGE ROVER SPORT Complaints

KNOWN PROBLEM , HOWEVER LAND ROVER NA HAS NOT ADDRESSED . TIMING CHAIN GUIDES WEAR PRE MATURELY CAUSING KNOCK IN MOTOR WHICH COULD LEAD TO CATASTROPHIC FAILURE . AS A MECHANIC THIS IS A SAFETY CONCERN THIS IS A VERY POPULAR ISSUE WITH THE 2010-2012 5.0L MOTORS . THERE IS AN UPDATED TIMING CHAIN QUIDE , HOWEVER THIS JOB IS 2-4K DOLLARS TO COMPLETE .

SIDE CURTAIN AIRBAGS DEPLOYED SPONTANEOUSLY SENDING FRAGMENTS OF METAL AND PIECES OF PLASTIC INTO THE INTERIOR OF THE CAR. THE CAR WAS DRIVING AT 16 MPH ON A NEIGHBORHOOD STREET.

I HAVE AN ID NUMBER 10984367 BUT BELIEVE THE DOCUMENTS WERE NOT UPLOADED. THESE ARE IMPORTANT DOCUMENTS RECOGNIZING HILTON HEAD LAND ROVER WAS AWARE OF OTHER REAR SPOILER DETACHMENTS OTHER THAN MINE. PLEASE NOTE SERVICE MANAGER DENIED EVER HAVING HEARD OR SEEN OF THIS BUT SERVICE ADVISOR BOB ROBERTSON SAID HE HAD JUST SEEN IT A FEW MONTHS BEFORE. I HAVE ENCLOSED THE DOCUMENT STATING ADHESIVE FAILURE. THIS IS EXTREMELY DANGEROUS. I HAVE ATTEMPTED TO HANDLE THIS THROUGH LAND ROVER NA AND THE DEALERSHIP BUT HAVE HAD NO RESULTS. I BELIEVE THIS POSES A DANGER TO THE PUBLIC IF LEFT UNCHECKED.

AT 55 MPH TRAVELING ON GA HIGHWAY 17, THE REAR SPOILER SPONTANEOUSLY DETACHED FROM THE FRAME. A PIECE OF THE SPOILER SURROUNDING THE REAR CAMERA SHEARED FROM THE BULK OF THE SPOILER AND WAS LEFT DANGLING FROM THE AUTOMOBILE. I WAS ABLE TO FIND THE SPOILER IN A DITCH FORTUNATELY NOT BEING HIT BY VEHICLES BEHIND ME. I CALLED LAND ROVER OF HILTON HEAD, SPOKE WITH, AND DROVE THE AUTO TO THE SERVICE MANAGER, THOMAS. HE TOLD ME THAT HE HAD NEVER SEEN OR HEARD OF THIS AND IT MUST HAVE BEEN MY FAULT FOR BUMPING THE REAR WINDOW ON A GARAGE DOOR ( NOTE NO MARKS NOTED AS REFLECTED IN LATER NOTE FROM SAME DEALERSHIP). (ALSO NOTE THE SPOILER AND REAR CAMERA ARE MOUNTED MUCH LOWER THAN THE REAR WINDOW WHEN OPEN AND THUS NOT SUSCEPTIBLE TO ALLEGED CAUSE. MULTIPLE CALLS TO DAYNA, CUSTOMER SERVICE REPRESENTATIVE AT LAND ROVER N.A. NO RESOLUTION. RETURN TRIP TO SERVICE DEPARTMENT WITH ANOTHER SERVICE PERSON REVEALED HIS FINDINGS, INCLUDED AND ATTACHED. HE STATED THIS WAS NOT UNCOMMON AND SHOWED ME A REPORT FROM ANOTHER VEHICLE 3-4 MONTHS PREVIOUS AT THE SAME DEALERSHIP. PLEASE NOTE THAT ON OTHER VEHICLES INCLUDING MERCEDES 2016 E SERIES RECALLS FOR SIMILAR PROBLEMS FOR INSPECTION AND REPLACEMENT. THE SERVICE DEPARTMENT HAS NEGLECTED THE SERIOUSNESS OF THIS ISSUE. HAD ANYONE BEEN FOLLOWING ME, A SERIOUS ACCIDENT COULD HAVE OCCURRED, ESPECIALLY WITH A MOTORCYCLE. RESULTING DAMAGE AND POSSIBLE DEATHS WOULD THEN HAVE BEEN DIRECTED TOWARD ME PERSONALLY AND LAND ROVER OF N.A. I HAVE INCLUDE MULTIPLE COMMUNICATIONS, NAMES, PICTURES, ETC TO SHOW THE INHERENT DANGER IN THE ADMITTED FAILED ADHESIVE PROBLEM. SIMPLY READING THE SECOND SERVICE PERSONS EVALUATION SHOWS THEIR KNOWLEDGE OF THIS DANGER. I HAVE MULTIPLE PHONE CALLS AND THREE EMAILS TO FURTHER DOCUMENT. I BELIEVE IMMEDIATE ACTION SHOULD BE TAKEN ON THESE SPOILERS TO PREVENT POTENTIAL DEATHS

ON OR ABOUT SEPTEMPBER 2013 I PURCHASED LANDROVER FROM HORNBURG DEALERSHIP FOR A PRICE OF $50,500. IN OCTOBER 2013 TRANSMISSION FAULT LIGHT CAME ON THEN OFF CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER 2013 INSPECTED THE AIR SUSPENSION WAS FAULTY REMEDIED IN 2015 CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER 2013 TO INSPECTED FOR TRANSMISSION LIGHT CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER, 2014 TIRES WAS REPLACE INCORRECT TIRES ON VEHICLE CONTACTED THE DEALER FOR REMEDY. IN AUGUST 2015 TRANSMISSION FAULT LIGHT CAME ON AND OFF CONTACTED THE DEALER FOR REMEDY. IN SEPTEMBER 2015 TRANSMISSION FAULT LIGHT CAME ON MULTIPLE TIMES CONTACTED THE DEALER FOR REMEDY. IN OCTOBER 2015 TRANSMISSION LIGHT CAME ON MULTIPLE TIMES CONTACTED THE DEALER FOR REMEDY. BEEN HAVING ISSUES WITH MY 2011 LAND ROVER BACK AND FORTH TO THE DEALER FOR REMEDY. DESPITE REPEATED ATTEMPTS AT REPAIR BY LANDROVER FOR THE RECORD THE SERVICE REMAINS DEFECTIVE AND THEREFORE THERE HAS BEEN A FAILURE AND REFUSAL TO CONFORM THE PRODUCT TO ITS EXPRESS WARRANTY UNDER THE LAW.

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ACTIVATED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE HYDRAULIC BRAKE BOOSTER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 03/24/15*LJ UPDATED 10/20/2015*JS *CN

I WAS TRYING TO PARK THE CAR AND WAS AT A LOW SPEED. THE BRAKES DID NOT RESPOND. I THEN STOOD UP, HOLDING ON TO THE STEERING WHEEL. THE CAR THEN STOPPED. A SIMILAR INCIDENT HAPPEND ABOUT THREE OR FOUR MONTHS AGO WHEN MY HUSBAND WAS DRIVING THE CAR. *TR

CHICCO KEYFIT 30 BASE KEEPS COMING LOOSE. I'VE HAD THE INSTALLER COME OUT AT LEAST THREE TIMES TO INSTALL AND RETIGHTEN THE BASE. FINALLY WE RESORTED TO USING LOCKING CLIPS INSTEAD OF THE LOCKING MECHANISM ON THE BASE, WHICH HAS SPRUNG. I HAVE PICTURES IF NEEDED. *TR

WHILE DRIVING VEHICLE STRAIGHT ON A 2 LANE ROAD, SUDDENLY HAD TO SWERVE LEFT TO AVOID A CAR COMING OUT OF A PARKING LOT WITHOUT LOOKING - AND WITHOUT ANY WARNING THE POWER STEERING TOTALLY FAILED - AND I COULD NOT PULL THE HEAVY TRUCK BACK INTO THE LANE - AND ALMOST HAD A HEAD ON COLLISION!! MORE DISTURBING IS THE FACT THAT UPON INSPECTION, LAND ROVER AND THE LOCAL DEALER, LAND ROVER MAIN LINE IN PA, ADMITTED THIS HAPPENED TO ANOTHER CUSTOMER - BUT HAVE NO IDEA WHY THIS HAPPENED AND CAN NOT ASSURE THAT IT IS REPAIRED!!! THIS IS A DANGEROUS ISSUE! THERE MAY BE OTHER UNSUSPECTING DRIVERS ON THE ROAD IN 2011 RANGE ROVERS WHO MAY HAVE A HEAD ON COLLISION IF THIS HAPPENS TO THEM BECAUSE THE WHEEL IS VERY, VERY HEAVY TO TURN WITHOUT THE POWER ASSIST STEERING - AND - WHEN NOT EXPECTING THAT SUDDEN LOSS OF POWER ASSIST - THE RECIPE FOR DANGER IS HEIGHTENED! *TR

WHILE DRIVING ON HIGHWAY AT SPEED, THE VEHICLE SUFFERED A COMPLETE POWER FAILURE. THE HEADLIGHTS TURNED OFF, THE ENGINE SHUT DOWN, THE DASHBOARD WENT DARK, AND THE POWER STEERING FAILED CAUSING ME TO SWERVE PARTIALLY OUT OF MY LANE (I WAS ON A CURVE). THE POWER THEN CAME BACK ON AND THE VEHICLE RESUMED FUNCTIONING NORMALLY. *TR