2017 LAND ROVER RANGE ROVER SPORT Complaints

TL* THE CONTACT OWNED A 2017 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE UNINTENTIONALLY SHUT OFF WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE CRASH; HOWEVER, THE VEHICLE TURNED BACK ON AND WAS FUNCTIONING NORMALLY. THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL VEHICLE HOLDING YARD AND THEN TOWED TO LAND ROVER EDISON (920 US-1, EDISON, NJ 08817, (732) 205-9000) WHERE THE CONTACT STATED THAT THEY DOWNLOADED THE BRAIN WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES MULTIPLE TIMES, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,256. *BF*JB

VEHICLE HAS SEVERAL ELECTRICAL PROBLEMS. THE BOARD WILL GO BLACK SCREEN WHILE DRIVING. I TOOK IT TO THE DEALER 2 TIMES FOR THE SAME PROBLEM, AND THEY TOLD ME THAT THEY WILL CONTACT ME WITH A SOFTWARE UPDATE. IT NEVER HAPPENED. I DONT HAVE TIME TO TAKE A CAR TO THE DEALER EVERY WEEK. IT IS A NEW CAR. I LEASED IT ON SEP. IT WOULD INDICATE MALFUNCTION ENGINE LIGHT LAST TIME. THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. I WOULD START THE ENGINE AND WOULD NOT SHIFT GEAR. I HAD TO DRIVE THE VEHICLE MANNUALLY AT 5 MILES PER HOUR TO MY HOUSE. THE TOW TRUCK TOOK MY CAR 2 WEEKS AGO TO THE DEALER. THE CAR IS UNDER REPAIRS. NO LUCK AS TO WHAT IS GOING ON. TODAY THEY CALLED THAT ARE CHANGING THE FUEL PUMP. WAITING FOR THE PART AND AFTER INSTALLATION THEY SEE IF THE PROBLEMS ARE RESOLVED

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL PHYSICALLY SEPARATED FROM THE STEERING COLUMN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (RANGE ROVER OF COLUMBIA, 803-227-4528) WERE BOTH NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST ACCELERATION AND THEN STALLED. A MESSAGE OF "ZERO GAS" ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE THE SAME DAY, YET THE FUEL TANK WAS FULL. THE VEHICLE WAS TOWED TO THE DEALER (LAND ROVER OF HUNTINGTON IN HUNTINGTON NEW YORK) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

I PURCHASED A 2017 RANGE ROVER SPORT HSE IN MAY 2017. IN JULY 2017, WE HAD A SEVERE STORM AND I NOTICED THAT I HAD LEAKING INSIDE MY BACK PASSENGER SIDE DOOR. I RETURNED MY VEHICLE TO THE DEALERSHIP AND IT SAID THAT THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM BECAUSE IT IS DUE TO THE DESIGN OF THE VEHICLE. THE DEALER TOLD ME TO LET DIRT BUILD UP ON MY CAR AND MAYBE THE DIRT PARTICLE WOULD DIVERT THE WATER THE OTHER DAY, I WAS WASHING MY VEHICLE AND WHEN I HOSED THE BACK DOOR AREA IN ADDITION TO WATER GETTING INSIDE MY VEHICLE AGAIN, IT ALSO CAUSED MY DOOR TO CONTINUOUSLY LOCK AND UNLOCK. IT WAS AS IF HOSING MY CAR WAS CAUSING AN ELECTRICAL SHORTAGE. I WAS AFRAID MY VEHICLE WAS GOING TO CATCH ON FIRE. I CONTACTED RANGE ROVER OF NORTH AMERICA IN ADDITION TO THE DEALERSHIP AND RANGE ROVER, NORTH AMERICA TOLD ME THEY WOULD NOT DO ANYTHING TO REPAIR MY VEHICLE.

A THIRD OF THE TIME, UPON ENTERING THE VEHICLE, THE DASH BEEPS AND DISPLAYS "GEAR SHIFTER NOT IN PARK.", THE AEB, NOW DISABLED, DISPLAYED ON THE DASH AT INAPPROPRIATE TIMES WHILE DRIVING, AND WHILE ATTEMPTING TO PARK THE CAR ONCE OUT OF D, THE GEAR SHIFT WOULD NOT GO INTO P, R, N OR BACK IN TO D. THE DASH MESSAGE INSTRUCTED ME TO SELECT A GEAR, BUT I COULD NOT. THE CAR HAD TO BE TURNED OFF AND RESTARTED. AFTER THE FIRST REPAIR ATTEMPT, I CONTACTED A LR SALESPERSON LIVING IN ANOTHER CITY. HE TOLD ME, IN CONFIDENCE, THAT SOME OF THE RR SPORTS AT HIS DEALERSHIP EXPERIENCE THESE SAME PROBLEMS. HE SAID: THE ISSUE RUNS DEEPER THAN I HAVE EXPERIENCED, IS COMPLEX AND COULD TAKE MONTHS, MAYBE A YEAR, TO REPAIR, AND CONFIRMED IT IS A SAFETY ISSUE. HE ADVISED ME NOT TO DRIVE MY CAR. AFTER CONTACTING LRNA, THEY TOLD ME THAT THIS PROBLEM IS "UNDER INVESTIGATION" AND THEY DON'T "BELIEVE" IT TO BE A "SUBSTANTIAL SAFETY ISSUE." I DISAGREE. SINCE THEN, ON TWO OCCASIONS, LRNA TOLD MY CASE ADVISER AT THE DMV A FIX IS COMING. THE FIRST HAS COME AND GONE, THE SECOND IS DUE NEXT WEEK. MY DEALERSHIP IS DISINTERESTED AND TREATS ME AS IF I AM THE ONLY OWNER OF A 2017 RR SPORT EXPERIENCING THESE ISSUES. EVEN THOUGH, I MET THE OWNER OF A 7 DAY OLD 2017 RR SPORT IN THE SERVICE WAIT AREA, WHOSE CAR WOULD NOT START THAT MORNING. UPON CONVERSATION SHE TOLD ME HER CAR DISPLAYED THE SAME WARNINGS AS MINE. OUR VISIT WAS ABRUPTLY INTERRUPTED WHEN THE DEALERSHIP'S GM APPROACHED US AND ASKED IF HE COULD PERSONALLY DRIVE HER HOME INSTEAD OF HER HAVING TO WAIT. ALTHOUGH WE WERE INTERRUPTED, IT IS EASY TO FIND THESE PROBLEMS ARE RAMPANT AS LR FORUMS CONFIRM. THREE MONTHS AFTER PURCHASING MY NEW CAR WHICH STILL SITS IN SERVICE, AND HAS BEEN IN SERVICE OVER HALF OF THE OWNERSHIP DURATION, THERE ARE ONLY PROMISES OF A REPAIR ON THE WAY AND NO DEFINITIVE STATEMENT ON THE SAFETY OF MY VEHICLE.