2015 LAND ROVER RANGE ROVER SPORT Complaints

My insurance company notified me about Recall Campaign D019, and according to official NHTSA guidelines, where cracks are found, the front suspension knuckle must be replaced immediately at no charge. The dealership's local staff professionally inspected my vehicle and confirmed that the component is actively cracking. However, Land Rover Corporate has failed to provide a timely remedy for this specific recall, leaving me to drive an unsafe vehicle with a fractured suspension while claiming the repair procedure hasn't been released. This completely contradicts the manufacturer's safety obligations mandated by the NHTSA.

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notice of NHTSA Campaign Number: 25V514000 (Steering). The contact stated that while driving on several occasions at various speeds, the airbag warning light illuminated. The vehicle was taken to a dealer for inspection, where it was diagnosed that there were cracked suspension knuckles and a poor connection for the driver's side airbag that needed to be repaired. The vehicle was repaired, but the airbag failure reoccurred. The vehicle was taken back to the same dealer, where it was diagnosed that the driver's side airbag had a poor connection and needed to be repaired. It was unclear if the vehicle was repaired. The vehicle was taken to the residence and parked. The manufacturer was notified of the failure. The failure mileage was approximately 48,734.

The contact owns a (YMM) 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The vehicle was taken to the dealer where it was diagnosed with a crack in the upper knuckle joint. The contact was advised that the vehicle was safe to drive under certain conditions, avoid dirt roads, highways, freeways, going over 70 mph and towing a camping trailer. The manufacturer was notified of the issue. The approximate failure mileage was 50,000.

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V-514000 (Steering); however, the part for the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedy to be available. The contact stated that their husband informed them, and a certified mechanic inspected the vehicle after receiving the recall and noticed that the suspension knuckle had fractured. The vehicle had not been driven. The failure had occurred before and had been repaired at the expense of the contact. The dealer was contacted, and it was confirmed that the previous repairs were completed correctly and no cause for the failure occurring again was identified. After the failure occurred again and the recall notice was received by another dealer, Land Rover Lakeland, 2550 Interstate Dr, Lakeland, FL 33805, was contacted, and it was confirmed that there was no remedy. The manufacturer was made aware of the issue and confirmed the remedy was not available, and therefore, reimbursement could not be provided till there was a remedy. The failure mileage was approximately 109,000.

I am writing to formally file a complaint regarding the failure of Land Rover and its authorized dealership network to complete Safety Recall D019 involving the front suspension knuckle crack on my 2015 Range Rover Sport. I received the official recall notice in September 2025. The recall concerns a serious safety defect involving the front suspension system, which presents a substantial risk of loss of vehicle control, crash, injury, or worse. Despite the seriousness of this defect and the passage of many months, the required repair has still not been completed. Since receiving the notice, I have repeatedly contacted the dealership from which I purchased the vehicle, as well as representatives associated with the manufacturer, seeking to schedule the repair. Each time, I have been met with delays, conflicting information, and excuses regarding parts availability. Most recently, I was informed that “tariffs” are allegedly responsible for the inability to provide the replacement parts. This explanation is unacceptable. Federal safety recalls are intended to protect consumers from dangerous defects, and manufacturers have a legal obligation to provide timely remedies once a recall has been issued. It is unreasonable and unsafe for consumers to continue operating vehicles subject to a known suspension defect for months without access to the necessary repair. I am requesting that the National Highway Traffic Safety Administration investigate the ongoing delays associated with Recall D019 and determine whether Land Rover is meeting its obligations under federal motor vehicle safety laws. I also ask that appropriate enforcement action be considered as the manufacturer has to provide an adequate and timely remedy to affected vehicle owners. This situation has caused significant frustration and concern as this i my families only vehicle. No vehicle owner should be left indefinitely waiting for repairs related to a serious safety recall.

There's a recall on the knuckle. An independent shop verified the damaged and the vehicle is not safe to drive. The dealership said the parts haven't came yet. Confirmed cracked front suspension knuckle under recall D019. Manufacturer cannot provide parts for over 4 months. Vehicle may be unsafe to drive.

TO: USAA Claims Department; Jaguar Land Rover North America Customer Care CC: Jaguar Land Rover Parsippany; Jaguar Land Rover Glen Cove; Jaguar Land Rover Freeport I am writing to formally report a serious safety hazard involving my 2015 Range Rover Sport and to request immediate intervention. Vehicle Information: Year/Make/Model: 2015 Range Rover Sport VIN: [XXX] Current Mileage: Approximately 127,000+ I purchased this vehicle in 2015 from Jaguar Land Rover Parsippany, New Jersey, and have consistently maintained it through authorized Jaguar Land Rover service providers. Since as early as 2017, I have reported recurring engine, throttle, and coolant-related issues. As documented in my prior complaint to Land Rover corporate dated April 2017, I raised concerns regarding service integrity and handling of my vehicle (Exhibit A). In September 2017, I reported that the vehicle would not accelerate properly, required restarting to function, and exhibited drive mode and throttle issues (Exhibit B). By 2021, Jaguar Land Rover Glen Cove service records confirmed coolant leakage from engine cross-over pipes, repeated low coolant warnings, and engine-related concerns requiring repair (Exhibit C). Additional diagnostics identified check engine light activation, restricted performance mode, and recommended repairs that were not resolved (Exhibit D). Despite these documented findings, the vehicle was repeatedly returned to me without full resolution of the underlying mechanical defects. On January 22, 2025, Jaguar Land Rover Freeport documented that repairs could not be performed due to “pre-existing engine codes” and identified the need for a potential engine replacement exceeding $42,000 (Exhibit E). At no point was I clearly advised that the vehicle was unsafe to operate or that continued use could pose a serious safety risk. I was not instructed to discontinue driving the vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon inspection of the vehicle, the contact discovered a crack in the front suspension upper knuckle joint as described in the recall. The dealer was notified of the failure and informed the contact that the parts were still unavailable. The vehicle was taken to an independent mechanic, a part was ordered from the manufacturer, and the vehicle was repaired. The manufacturer was made aware of the issue and stated that no refunds would be provided until parts for the recall repair were available. The failure mileage was 63,029.

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the vehicle stalled. The check engine warning light and other unknown warning lights were illuminated. The engine failure was intermittent but was a recurring failure. The contact had taken the vehicle to several dealers. The dealers diagnosed the vehicle and recommended repairs, but the failure reoccurred. The manufacturer was contacted about the failures and filed complaints, but the contact was advised to work with the dealers. Additionally, the contact received notification of NHTSA Campaign Number: 25V514000 (Steering); but was informed by dealers and the manufacturer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that recently, while driving and turning left or right, there was an abnormal creaking and cracking sound coming from the front end of the vehicle. The failure mileage was approximately 100,000.

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the vehicle, there was a crack on the suspension upper joint. The dealer was notified and was shown pictures of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000.