LAND ROVER Complaints

Subject: URGENT: Global Safety Defect Report – Jaguar Land Rover (JLR) Powertrain Control Module (PCM) and Fuel Pump Driver Module (FPDM) Failure. Description of Defect: I am writing to formally report a critical safety defect affecting Jaguar Land Rover (JLR) vehicles involving the Powertrain Control Module (PCM) and the Fuel Pump Driver Module (FPDM). These modules are experiencing spontaneous "reset" or "reboot" events during vehicle operation, leading to a sudden and total loss of propulsion. Safety Hazard: Affected vehicles are experiencing power loss at highway speeds, often resulting in the vehicle stopping abruptly in live lanes of traffic. This defect has directly led to near-misses and reported accidents. The loss of power frequently occurs without warning, rendering the vehicle a "sitting duck" on high-speed roads, creating an extreme risk of rear-end collisions and multi-vehicle pileups. Manufacturer Inaction: Despite internal technical bulletins (e.g., NHTSA TSB MC-10218879-0001) and mounting consumer complaints, JLR has failed to issue a global safety recall or provide a permanent hardware/software resolution. While the Chinese State Administration for Market Regulation (SAMR) has reportedly summoned JLR officials regarding these stalling issues, the manufacturer has yet to implement a verified fix or acknowledge the systemic nature of the failure. Demand for Action: We request that your agency launch an immediate investigation into the frequency and severity of these stalling events to compel Jaguar Land Rover to initiate a safety recall and protect the motoring public.

GAS TANK SHIELD HAS ROTTED DUE TO GALVANIC CORROSION AS THE FUEL TANK SHIELD IS BOLTED ONTO AN ALUMINUM HEAT SHIELD. THE PAIRING OF THESE TWO DIFFERENT METALS HAS CAUSED THE SHIELD TO BECOME UNSTABLE AND IS PART OF HOLDING THE GAS TANK ITSELF IN PLACE. EXTREMELY UNSAFE.

DC/DC converter failed (January 2025) and is sitting at the dealership. My vehicle completely shut down while I was driving on the interstate. I had the same issue in April 2024 and was without my vehicle for nearly 2 months.

The fuel tank is structurally compromised due to premature deterioration of the component holding it in place on the vehicle including the tank guard rusting through.

Dealership reported at last service that the metal guard plate protecting the fuel tank is rusting and poses a safety hazard. This is a known defect with this model/vehicle.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the suspension warning light unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

I just discovered that i have a rusted fuel tank sheild that is falling apart. This issue is a safety issue and needs to be repaired asap.

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The fuel tank strap, also known as a fuel tank heat shield, protects the gas tank from debris during driving and off-road use. The original part number is WFN500021 which replaces WFI500053. Due to the metal chosen to make this shield, and the materials of other parts around it, it suffers from galvanic corrosion. As the tank shield starts to rust, that causes rust in other areas to start as well. The shield on my vehicle has probably about 30-40% of its original life left, and I do fear it falling out at some point and possibly the fuel tank going with it as the mounting points for the fuel tank may be corroded along with the tank strap.

The failed component is the fuel tank cover that is rusted through. This poses a risk of fuel tank puncture because of the rough terrain I travel for work. This rust has been confirmed by the servicing agent. No warning lights appeared to indicate problem.