2014 LEXUS ES Complaints

TL* THE CONTACT OWNS A 2014 LEXUS ES350. THE CONTACT STATED WHILE DRIVING 61 MPH, HE HIT A DEER. THE AIRBAGS DID NOT DEPLOY AS HIS FACE HIT THE STEERING WHEEL. THE CONTACT STATED HE SAW SMOKE FROM THE ENGINE COMPART HOWEVER, NO FIRE WAS SEEN. THE CONTACT STATED HE SUSTAINED HEAD INJURIES HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2014 LEXUS ES350. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOOR FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE IS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A RENTAL VEHICLE. THE FAILURE MILEAGE WAS 47,000.

DRIVING ON HIGHWAY, 60MPH. FRIDAY JAN 17TH, 2020. 5PM. COLD OUT. HEAR LOUD SOUND LIKE GUN SHOT. STARTLED ME. THOUGHT TIRE BLEW SO PULLED TO SHOULDER ON HIGHWAY. TIRES WERE FINE AND WAS LIKE WHAT THE HECK. GOT BACK IN CAR STARTED TO GET BACK ON HIGHWAY AND HEARD NOISE ABOVE MY HEAD. LOOKED UP SLIDING DOOR TO SUNROOF VIBRATING. SLIDE OPEN A BIT AND SUNROOF GLASS WAS GONE. PULLED BACK OVER AND GOT OUT AND LOOKED. GLASS JUST EXPLODED AND BIG HOLE, SEE PICS. NOTHING FELL ON IT OR HIT IT. NEXT DAY SHOPPED VAC THE GLASS AND NOW WAITING TO GET FIXED.

DOOR LOCKS(ALL 4 DOORS) STOPPED LOCKING/UNLOCKING BY USE OF POWER DOOR LOCK BUTTON OR KEY FOB. EACH DOOR MUST NOW BE LOCKED / UNLOCKED MANUALLY. BASED ON FORUM PAGE, THIS IS A WIDESPREAD ISSUE THAT MUST BE INVESTIGATED. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36095_DS744492

THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY TURNED IT OFF AND BACK ON BEFORE TRYING TO BACK OUT OF THE CRASH AND IT ACTED FINE AFTER THAT. MY DEDUCTIBLE SOME HOW WAS $2,500 SO I'VE YET TO FIX IT BECAUSE OF THE OUTRAGEOUS PRICE SINCE THE ACCIDENT THE END OF OCTOBER OF 2018(TODAY'S DATE 7-9-2019) SINCE LEXUS WOULDN'T FOLLOW UP ON THIS WHEN I TRIED TO CONTACT THEM WHEN THIS ACCIDENT HAPPENED. I'M GOING TO HAVE TO DEFAULT ON THIS CAR SINCE IT'S JUST DEAD WEIGHT AND I CAN'T USE IT AS I ATTENDED IT TO BE MY RIDE SHARE CAR(LYFT, UBER, TURO) TO HELP MAKE ENDS MEET WITH MY SINGLE INCOME SINGLE PARENTHOOD HOUSEHOLD.

CPSC: THE CONSUMER STATED THAT THE SMART RIDE DEVICE CAUSED THE LIGHTS ON HIS DASHBOARD TO MALFUNCTION (ABS LIGHT, BRAKE LIGHT, ETC.). WHICH CAUSED HIM TO HAVE AN ACCIDENT IN HIS CAR. *DT *JS

THE POWER DOOR LOCK ON THE DRIVER'S SIDE STOPPED WORKING WITH THE KEY FOB. CAN ONLY LOCK AND UNLOCK BY USE OF ACTUAL KEY OR BY MANUALLY PUSHING DOOR LOCK. THE PASSENGER'S SIDE DOOR LOCK IS STARTING TO SHOW THE SAME SIGNS AS THE DRIVER'S SIDE DID BEFORE IT STOPPED WORKING COMPLETELY. SOMETIMES WILL WORK PROPERLY AND SOMETIMES IT WON'T.

I PURCHASED A NEW SET OF YOKOHAMA 225/45R18 TORNANTE TIRES IN OCTOBER 2016 FROM MR. TIRE. IMMEDIATELY FOLLOWING INSTALLATION I EXPERIENCED AN EXCESSIVE WARBLING NOISE FROM THE TIRES AND TOOK THE VEHICLE TO A TRUSTED TIRE SHOP. THEY FOUND THAT THE TREAD WAS WOBBLING FROM SIDE-TO-SIDE WHEN PLACED ON THE TIRE BALANCING MACHINE AND RECOMMENDED I TAKE IT BACK TO MR. TIRE FOR REPLACEMENT. I DID THIS AND MR. TIRE SAID THAT THE UNEVEN TREAD WAS NORMAL AND REFUSED TO REPLACE THE TIRE. I PROCEEDED TO DRIVE THE VEHICLE 43,000 MILES OVER A 2.5 YEAR PERIOD AND EXPERIENCED AN INCREASINGLY NOISY RIDE AND VIBRATION AT HIGH SPEEDS. I GOT TO THE POINT WHERE I WAS CONCERNED ABOUT THE SAFETY OF THE TIRES AND TOOK THE VEHICLE IN FOR SERVICE. THEY INSPECTED THE VEHICLE AND RECOMMENDED IMMEDIATE REPLACEMENT OF THE TIRES AS THERE WERE SEVERE CRACKS FORMING ON BOTH THE INNER AND OUTER SIDEWALL THAT WENT ALL THE WAY THROUGH TO THE INTERIOR OF THE TIRE. CLEARLY A TIRE NOT SAFE TO BE ON THE ROAD. I FEEL THAT THESE TIRES WERE DEFECTIVE FROM THE PURCHASE DATE AND THE DEFECTS GOT WORSE OVER THIS 2.5 YEAR PERIOD TO THE POINT OF THE AFOREMENTIONED SEVERE SIDEWALL CRACKING.

MY CAR HAS SPOILER BUILD ON ITS TRUNK LID WHICH CAUSED THE TRUNK LID TO COME DOWN DURING MINOR WIND CAUSING SERIOUS BODY INJURY RESULTING IN MULTIPLE STICHES. FROM THE EXAMINATION OF THE VEHICLE, IT WAS FOUND THAT LEXUS DID NOT LEAVE AIR VENT BETWEEN THE SPOILER AND SURFACE IF THE TRUNK LID CREATING AN AIR POCKET RESULTING IN SMASHING DOWN THE LID AT EXTREME HIGH SPEED. THIS INCIDENT HAPPENED WHEN VEHICLE WAS PARKED IN PARKING LOT AND I WAS FILLING THE TRUNK WITH PURCHASED GROCERIES. FROM THE AIRFLOW TEST WE PERFORMED IT WAS CLEAR THAT LEXUS DID NOT LEAVE AIR VENT TO PURGE THE AIR OUT, PROVIDE TRUNK LID MORE STABILITY TO STAY OPEN. ITS ALSO VISIBLE THE TRUNK LID HAS WEAK HINGES THAT HOLD THE LID UP WHEN OPEN AND MISSING SAFETY BARS. THE LID ITS SELF HAS SHARP EDGES WITH NO PROTECTIVE LINING, HENCE ACT LIKE A BLADE WHEN LID HITS ANY PERSON. LEXUS HAS INSPECTED MY VEHICLE AND NO REPORT HAS BEEN SHARED TO ME TILL I FILE THIS COMPLAIN. I FEEL ITS DESIGN DEFECT. THE SPOILER WAS INSTALLED FOR GOOD REASON, HOWEVER LEXUS MAY NOT HAVE PERFORMED SAFETY TESTED WHEN THE TRUNK LID IS IN OPEN CONDITIONS.

THE BRAKE IS VERY SPONGY. THE PEDAL GETS VERY LOW TO THE FLOOR.ITS HARD TO STOP THESE CAR. BRAKE FLUID, BRAKE PADS AND ROTORS CHECK OUT FINE AT THE DEALERSHIP. THERE ARE COMPLAINTS ABOUT DEFECTS WITH THE MASTER CYLINDER. MY CAR HAS 44000 MILES AND THE PROBLEM IS CHRONIC. YOU NEED A LARGE STOPPING RANGE WHEN USING THIS CAR. LEXUS CLAIMS I NEED TO GET USE TO IT