2014 LEXUS ES Complaints

The contact purchased a 2014 Lexus ES 350. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The contact stated that the mileage on the title was 130,739. At the time of purchase, the vehicle mileage was 138,000. However, the Carfax report indicated that the mileage was 241,759.

I was making a right hand turn inside the parking garage. Suddenly my car took off full throttle. I sped forward at full speed towards the line of cars on the left then straight ahead a good distance. I thought I was going to die. I was on Level 3, going in to have lab work done which I did have done. This incident happened maybe 30 minutes before they did the lab work so there should be a time stamp on when this occurred. Since it was inside the parking garage I feel confident it was recorded on their video surveillance.

Brakes suddenly failed in the middle of driving causing a major safety hazard. There was no warning. Went to the dealership and was diagnosed “Brake - Fluid Accumulator: INSPECT AND FOUND CODE C1391, ABNORMAL LEAKS IN ACCUMULATOR, RECOMMEND TO REPLACE BRAKE BOOSTER, MASTER CYLINDER AND PUMP. The brake fluid accumulator is a part of the Anti-Lock Brake System. The accumulator stores brake fluid under pressure from the ABS Pump and can instantly provide fluid under pressure to the brakes.” It appears this issue is not an isolated incident and others with the same or similar year/model have had this issue. It is extremely dangerous that the brakes suddenly failed to function without warning. The brake pads and brake fluids were adequate and the vehicle was up-to-date on regular inspection and maintenance.

C1391 error code reported which is linked to Antilock brake system with leak in accumulator requiring replacement of brake booster pump, cylinder kit and other ABS parts cost running to $3550. My VIN number search on nhtsa.gov shows no such recalls for my vehicle as "0 unrepaired recalls". I never got recall notification regarding this issue but Lexus says I should have been notified.

GM is unable to provide an ETA on a replacement airbag that is under an open safety recall. It has been months since I started contacting my nearest GMC dealer and GM customer support. It is unacceptable they can immediately repair let alone being un able to even provide a time frame for the replacement airbags.

Car was vandalized on 12/7/21 and alarms did not go off. Car alarm doesn’t work, hasn’t worked.

Brakes, tires, transmission went out, suspension craked licking oil Car steering wheel vibration, car pulling, brakes didn’t respond, i pulled to side before hitting a car Yes 2 different shops currently at express transmission Currently under inspection because of transmission going out while driving on freeway No warning lights, air bags are off I don’t know why bought car 4 months ago Dealership said they maintenance the vehicle that was a lie i had it maintenance not to long ago car needed it car went out in matter of hrs not days it was hrs it never alerted me something was wrong vehicle was in previous accident in 2016 dealership never informed us about it we recently found out about accident express transmission spoke to me and stated transmission over heated and blew up from inside my vehicle could of blown up as well with me in it putting at risk other people when vehicle was driven while pressing brakes i had to press pedal all the way in or let go and press pedal again in order for vehicle to stop my tires we’re getting more damaged from in words car was rotated and had an alignment done and it keept damaging tires from in words we bought vehicle for $35,000 we have had it for 4 months i have receipts of services done to vehicle and im still waiting on diagnose from transmission so i can know what inside transmission blew up it will cost me approximately $4,000 to $6,000 to fix vehicle

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED RIGHT AFTER BEING STARTED. DURING THE THIRD AND MOST SERIOUS EPISODE, THE CAR WAS MOVING DOWN THE CAR RAMP IN A PARKING GARAGE, FROM THE EIGHTH FLOOR TO THE SIXTH FLOOR. AFTER STARTING DOWN THE RAMP, THE CAR ACCELERATED AND COULD NOT BE STOPPED BY BRAKING, SHIFTING TO NEUTRAL AND PARK OR BY PRESSING THE OFF BUTTON SWITCH. WHEN THE SIXTH FLOOR WAS REACHED, THE CAR WAS DRIVEN DOWN ONE OF THE EXIT LANES WHERE FINALLY IT WAS ABLE TO BE STOPPED BY USUAL BRAKING MANEUVERS. IN THE "BLACK BOX" STUDY, THERE WAS NO RECORD OF ANY ABNORMAL ACTIVITY, EITHER ACCELERATION OR BRAKING. POLICE WERE NOTIFIED AND ESSENTIALLY DOCUMENTED THE EVENTS BUT MADE NO OTHER COMMENTS. DURING THE THIRD EPISODE, THE CAR WAS MOVING AT A RAPID RATE OF SPEED, PROBABLY AT ABOUT 50 MILES PER HOUR BUT THIS CANNOT BE DOCUMENTED. REPAIR OF THE VEHICLE COST ABOUT $6000.

FORWARD COLLISION WARNING SYSTEM HAS FAILED AND IS INOPERABLE. THERE IS A RECALL OUT THERE, HOWEVER MY VIN# ISN'T ON THE LIST. LEXUS WILL NOT FIX IT.

BOTH FRONT DOOR LOCK ACTUATORS NOT WORKING PROPERLY.THE CAR ONLY HAS 40225 MILES AND IS GARAGE KEPT.WHAT THE POSSIBILITY OF BOTH GOING BAD AND IS THIS A MANUFACTURING DEFECT AND SHOULD BE A WARRANTED PART?