2015 LEXUS ES Complaints

The contact owns a 2015 Lexus ES 350. The contact stated that while attempting to start the vehicle, the contact noticed that the infotainment system was displaying a blank screen, and the contact heard an abnormal sound. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 120,000.

1. I was involved in a car accident on Aug 28, 2024 when I was about to go around a curve in the road. A vehicle coming at breakneck speed and well over the posted speed limit, lost control, went over the double yellow lines and crashed into the left driver side of my Lexus. I was the driver and my left knee got crushed against the dashboard. None of my airbags, including my knee airbag deployed. My car was totaled but it is still available for inspection and held at the insurance company. The other driver was test driving a Mercedes and all their aibags deployed. 2. I suffered a communited patella fracture where my knee cap got fractured into several pieces, was taken by ambulance and had to have surgery the next day. The driver and the passenger in the other car were unscathed. 3. No. Until about two weeks ago I was under the impression that my 2015 Lexus was too old to include knee airbags. We recently found out that my car did indeed have knee airbags which did not deploy. For that matter none of the airbags deployed. 4. •My car was towed initially to the police tow lot and then to a car repair place. The car repair place along with a representative from our insurance company together decided that my car is damaged beyond repair. I have filed a complained with Lexus Brand Engagement Center and they have said that they will proceed with sending an inspector out to check the car as to why my airbags did not deploy causing me such a grievous knee injury 5. •There had been no warning lights of any kind. The police report shows that the airbag switch was on.

The contact owned a 2015 Lexus ES350. The contact stated while driving at 60 MPH during heavy rain weather conditions, the vehicle was hydroplaned, control of the vehicle was lost, and crashed into the concrete median. The contact heads impacted the steering wheel and the vehicle ricocheted off the concrete median and spun three times. The vehicle crashed into a wall and the vehicle came to a stop. No air bags deployed. The contact sustained head, tongue, middle back, shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The vehicle was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have not been given written permission to take my vehicle to an independent service center after numerous complaints. I cannot confirm that the vehicle or components have been inspected by the manufacturer, however no police, or insurance representatives have inspected my vehicle. There were no warning lamps or messages displayed on my vehicle's instrument panels, however, there were symptoms such as shaking, rattling, uncomfortable and uncharacteristic handling and a feeling of a serious problem or defect prior to the suspension lower arm assembly being replaced and diagnosis of broken steering column bushings, circa 2021. As of today, the low tire pressure light stays on constantly.

Water leaking into vehicle , I think the driver side door and window seals are defective

2015 LEXUS ES 350. Michelin Primacy 215/55VR17 tires installed 9/2022. CONSUMER WRITES SEEKING REIMBURSEMENT FOR TIRES DUE TO A BLOWOUT CAUSED BY A POTHOLE.

I had new brakes put on my car and a few months later, while I was driving, the brakes completely stopped working. There was no warning and I ended up going through a red light because I couldn't stop. I was lucky to be in a residential area where I could pull over to the side and be towed to the brake shop. They checked it out, and said there was a code that showed a Lexus issue. We took it to the Lexus service at Woodland Hills Lexus. They drove it and nothing happened, but finally with a lot of nagging on my part, they did a diagnostic (charging me $486.74 for this) and found a problem. Based on what my service person told me, there was a letter sent out to Lexus dealerships saying this was a problem, but they weren't doing a recall. How can they be allowed to ignore a brake problem ? I would like to buy another Lexus (I have already had 3), but I am concerned they are not forthcoming about safety issues. I have emailed their headquarters regarding this, but have not heard back.

LEXUS ES2015 -THE DASHBOARD HAS TURNED SHINY AND STICKY CAUSING A REFLECTION INTO THE WINSHIELD THAT IMPAIRS VISIBILITY ON THE INCIDENCE OF SOLAR LIGHT. THE DEGRADATION OF THE MATERIAL IS SUCH THAT THE SHINE ANNOT BE REVERSED USING COMMON AUTOMOTIVE PRODUCTS. EFFECT IN VISIBILITY IS A SERIOUS SAFETY ISSUE AND REFLECT POOR JUDGEMENT OF FROM THE MANUFACTURER IN TEH SELECTION OF MATERIALS OF A LONG USEFUL LIFE GOOD.

GREETINGS, THIS MESSAGE IS BEING SENT ON THE BEHALF OF CHERYL [XXX] & RAYMOND [XXX] [XXX] 2015 LEXUS GS350 [XXX] ISSUE: FRONT PASSENGER SIDE SEAT: SEAT HEATER/WARMER IGNITED WITHOUT BEING TURNED ON AND BURNED THROUGH THE LEATHER LEAVING A BLACK BURNT MARK. WHILE IN MOTION ON HIGHWAY. I'M CONCERNED THAT THE SEAT CAN OVERHEAT AND CAUSE A FIRE. THIS IS LISTED IN VEHICLE HISTORY REPORT. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

THE DOORS DONT LOCK OR THEY LOCK ONLY ON DRIVER SIDE OR THEY GET UNLOCKED RIGHT AWAY, THIS IS SAFETY ISSUE. I HAVE TAKEN TO DEALERSHIP BUT SAME ISSUE AFTER THAT,THIS HAS BEEN HAPPENING FOR A LONG TIME.