2013 LEXUS ES HYBRID Complaints

The contact owns a 2013 Lexus ES300 Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden and significant reduction in braking efficiency. The contact stated that the brake pedal became extremely stiff and rigid, requiring excessive force to be depressed to stop the vehicle. Simultaneously, the Anti-lock Braking System (ABS) warning light illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 127,000.

ABS BRAKE FAILURE CODE C1391 BRAKES FAILED TO FUNCTION DURING EMERGENCY STOP WHILE IN MOTION DRY CITY STREET, LUCKY THERE WAS NO ACCIDENT. COST OF REPAIR $ 5000.00 BY LEXUS DEALER. THIS IS AN ONGOING ISSUE WITH BOTH LEXUS AND TOYOTA VEHICLES. ALSO CRUISE CONTROL FUNCTION DOES NOT WORK AFTER THIS HAPPENED AS THE ABS SYSTEM IS NOW DISABLED. ``````````````````

THE VEHICLE WAS PARKED FACING UPHILL IN MY DRIVEWAY. I STARTED THE CAR AND SET THE GEAR SHIFT/SELECTOR (AUTOMATIC TRANSMISSION) TO DRIVE POSITION WHILE CHECKING THAT THE BACKUP CAMERA WAS NOT ENGAGED. I RELEASED THE EMERGENCY BREAK WITH MY FOOT ON THE BREAK AND CONFIRMED THAT THE GEAR SHIFT WAS IN DRIVE AND THAT THE BACKUP CAMERA HAD NOT ENGAGED. I RELEASED THE BREAK AND ACCELERATED TO GO UP THE HILL. THE CAR ACCELERATED IN REVERSE. I HIT THE BREAKS AND CONFIRMED AGAIN THAT THE GEAR SHIFT WAS CLEARLY IN DRIVE POSITION EVEN THOUGH I HAD NOW REVERSED AND CRASHED INTO THE GARAGE DOOR THAT HAD BEEN BEHIND ME. I THEN SET THE GEAR SHIFT TO PARK POSITION AND TURNED OFF THE CAR.

THE CAR EXPERIENCED AN UNINTENDED ACCELERATION EVENT WHILE PULLING INTO A PARKING SPOT AT A LOW RATE OF SPEED. WHILE THE DRIVER'S FOOT WAS ON THE BRAKE THE CAR BEGAN ACCELERATING OUT OF CONTROL AND BOUNCED OVER A CURB, DOWN A HILL, STRIKING A PICK UP AND A TREE.

PARKED IN PARKING RAMP FRONT IN.BACKED OUT SLOWLY, TAPPED PILLAR AT REAR MOVED FORWARD TO ADJUST STEERING, REVERSED AGAIN, THEN ENGINE ACCELERATED SLAMMED ME BACK INTO PILLAR, STEERING WHEEL TURNED RIGHT ENGINE CONTINUED TO ACCELERATE HIGH SPEED UP THE RAMP. I TIRED TO PUT THROTTLE IN N, DID NOT SLOW DOWN, SLAMMED ONE FOOT ON BRAKE, DID NOT SLOW DOWN, THEN SLAMMED BOTH FEET ON BRAKE PEDAL AND IT DID STOP BEFORE HITTING CEMENT FENCE.

NHTSA RECALL 15V728 WAS ISSUED ON 11/3/2015. LEXUS HAS AN TEMPORARY FIX THAT SIMPLY DISABLES THE PRE-COLLISSION SYSTEM. THERE HAS BEEN NO FIX FOR THE PROBLEM AND I HAVE HAD NO SUCCESS GETTING ANY INFORMATION ABOUT WHEN IT WILL BE FIXED. THE PRE-COLLISION SYSTEM APPLIES TO WHEN THE VEHICLE IS IN MOTION.

THE CAR WAS IN A VERY BAD FRONT END COLLISION 1-15-16, AND NOT 1 AIR BAG DEPLOYED. WE CAN SEND PHOTOS, AND THE CAR IS ON HOLD, NOT TO BE TOUCHED AT THE INSURANCE STORAGE YARD. PLEASE CONTACT US FOR MORE INFO.

CAR WAS REAR ENDED BY FORD F-150 PRETTY HARD WHILE STOPPED AT A LIGHT AND GOT PUSHED FORWARD INTO THE FRONT SUV VEHICLE WHICH ALSO GOT PUSHED FORWARD FROM STATIONARY POSITION AND HIT THE VEHICLE IN FRONT OF IT. CAR GOT TOTALED THAT THE LENGTH OF THE CAR SHRUNK WRAPPING THE FRONT AND BACK RAILS AND STILL AIRBAGS DID NOT DEPLOY. HENCE THE COMPLAINT