2004 LEXUS GX Complaints
View complaints related to 2004 LEXUS GX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2004 LEXUS GX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 LEXUS GX- WYCKOFF, NJ
VEHICLE HAS EXTENSIVE RUST THROUGH IN MANY PORTIONS OF THE FRAME. VEHICLE SAID TO BE UNSAFE TO DRIVE . VEHICLE WAS IN SHOP FOR OTHER SERVICE WHEN DAMAGE WAS DETECTED.
Source: NHTSA WEB SITE -
2004 LEXUS GX- HAVERTOWN, PA
TOYOTA HAS A RUSTY FRAME RECALL AND NOW THE DEALERSHIP STATED THAT I HAVE A RUST ON MY FRAME THAT IS UNSAFE TO DRIVE AND NEEDS TO BE FIXED. WHEN I OBTAINED MY VIN ON THE SIDE OF MY VEHICLE, IT SAYS MFD BY TOYOTA MOTOR CORPORATION. THE RUST HAS LEAD TO ME HAVING TO CHANGE OUT THE ENTIRE SUSPENSION AND THIS WAS TOLD TO ME NOW WHEN I SERVICE MY CAR EVERY 5K MILES WITH THE DEALERSHIP.
Source: NHTSA WEB SITE -
2004 LEXUS GX- SPOKANE, WA
2004 LEXUS GX 470. HAS FRAME ROT DUE TO THE CONDINSATION HOSE RELEASED ON TOP OF THE PASSANGER SIDE FRAME. IT RUNS DOWN THE PASSANGER SIDE FRAME AND PUT HOLES IN IT DUE TO INPROPER PLACEMENT. NOW THE PASSANGER SIDE DOOR IS SLIGHLY OUT OF ALIGNMENT WHEN CLOSED. I HAVE HAD TO WRAPP STEEL AROUND THE FRAME. FROM FRONT DOOR TO FRONT OF BACK WHEEL. CONTACTED LEXUS AT 1800-255-3987 IN PLANO TEXAS FOR CASE NUMBER [XXX]. THEN SAID ONLY A MINOR WARRANTY FOR CORRESION AND IT IS NOT COVERED. ALSO THE PERSON ON THE PHONE REFUSED TO GIVE ME TOYOTA HEADQUARTERS MAILING ADDRESS. THIS RUST IS ON TOP OF THE FRAME AND I BELIEVE WOULD TAKE 10-15 YEARS TO SHOW UP. THERE IS NOW MANY HOLES IN ONLY THE PASSANGER SIDE FRAME. HERE ARE PICTURES PICTURE 6100 SHOWS THE HOSE OVER THE FRAME. IS IT POSSIABLE THE CAR COULD BRAKE WHEN DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Source: NHTSA WEB SITE -
2004 LEXUS GX- CARLSBAD, CA
THE PAINT ON THE PLASTIC FENDERS, BUMPERS, AND THE METAL ROOF HAS BEEN FADING FOR THE PAST SEVERAL YEARS. THE FADING STARTED WHEN THE VEHICLE WAS ABOUT 1-2 YEARS OLD, EVEN WHEN THE VEHICLE WAS PARKED IN A GARAGE OVERNIGHT. THE VEHICLE WAS PURCHASED IN VA AND HAS BEEN USED IN CA SINCE 2006. WE HAVE ABOUT 110,000 MILES ON THE VEHICLE. WE HAVE SEEN SIMILAR MAKE/MODEL LEXUS GX 470S THAT APPEAR TO HAVE THE SAME FADED PAINT IN THE SAME ARES ON THE VEHICLE AS OURS. IN ADDITION, THE PAINT APPEARS TO BE DETERIORATING AND DISAPPEARING FROM THE ROOF AND ON THE EDGES OF THE DOORS. THIS COULD LEAD TO RUST PROBLEMS. OUR EFFORTS TO ADDRESS THIS WITH THE LEXUS DEALERS HAVE NOT MET WITH SUCCESS; THE DEALERS MORE OR LESS DISMISSED OUR COMPLAINT. OUR BODY SHOP MECHANIC TOLD US HE BELIEVES THE PAINT IS DEFECTIVE.
Source: NHTSA WEB SITE -
2004 LEXUS GX 470- CHARLOTTE, NC
MY GX470 2004 HAS RUST ON FRAME, SHOCKS AND SUSPENSION. HAVE BEEN TOLD THAT THEY WILL NOT MAKE ANY REPAIRS BECAUSE THEY WILL COST MORE THAN VEHICLE. LEXUS SHOULD REALLY CONSIDER THESE FRAMES FROM DANA OHIO IN THE RECALLS AS THE OTHERS. OVER THE YEARS I HAVE HAD THE RADIATOR, EMERGENCY BRAKE AND RIMS ALL RUST OUT AND REPLACED AS WELL AND THE VEHICLE IS NOT EVEN IN SNOW OR BEACH AREAS. THESE VEHICLES ALSO HAVE THE SEAT BELT ISSUE WHICH MAKES THE AIRBAG LIGHT STAY ON. AS NICE AND RELIABLE THESE VEHICLES WERE I BELIEVE LEXUS SHOULD BACK THEIR PRODUCT!
Source: NHTSA WEB SITE -
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2004 LEXUS GX 470- LANSDALE, PA
VEHICLE FAILED INSPECTION DUE TO RUST HOLE IN FRAME AND TRANSMISSION SUPPORT. THE MECHANIC SAID THAT THE REST OF THE FRAME IS IN GOOD CONDITION WHICH LEADS ME TO BELIEVE THAT IT MUST BE A DEFECT WITH MATERIALS USED FOR THE FRAME, I WOULD EXPECT SAME TYPE OF DAMAGE TO THE REST OF THE FRAME. THE CAR WAS WELL MAINTAINED, AND IT IS IN GREAT CONDITION OTHERWISE, AFTER CLOSE TO 103,000 MILES. THIS MAY BE RELATED TO THE TOYOTA FRAME RUST ISSUES THAT WERE REPORTED SINCE, TO MY KNOWLEDGE THE GX SHARES THE SAME FRAME AS OTHER TOYOTA SUVS/TRUCKS. LEXUS REFUSED TO HELP W/ THE REPAIR ETC. AND THEY DEEMED THE VEHICLE UNSAFE TO DRIVE, I HAVE TO TOW IT OUT OF THEIR DEALERSHIP. ATTACHED, MY SHOP REVIEW, LEXUS REVIEW AND PICTURES FROM MY MECHANIC. I AM ASKING LEXUS FOR THE PICTURES THEY TOOK WHILE THE CAR WAS IN SHOP.
Source: NHTSA WEB SITE -
2004 LEXUS GX 470- SANFORD, NC
PEARL WHITE PAINT IS PEELING OFF LIKE PAPER ON MY 2004 GX 470 WHAT IS GOING ON WITH LEXUS PAINT I HAVE OWNED 3 LEXUS CARS NEVER HAD THIS TO HAPPEN TO THE OTHER CARS NEEDS HELP IN SANFORD NC
Source: NHTSA WEB SITE -
2004 LEXUS GX 470- ASHEVILLE, NC
THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET AVAILABLE WITH THIS VEHICLE AND THE TRANSMISSION, TRANSFER CASE "ACTUATOR" REPLACEMENT PART # 36100-6D190, IS CRACKING AROUND 90,000 TO 100,000 MILES AND LEAKING OIL ON STREETS AND ANYWHRE YOU PARK. THE CAUSE IS FROM LEXUS SERVICE AT THE 100,000 MILE TUNE UP, IN MANY CASES, IF A OWNER HAS NEVER USED THEIR 4 WHEEL DRIVE, AND SERVICE ENGAGES 4 WHEEL DRIVE DURING SERVICE AND THEN CRACKING THIS DEFECTIVE PART THAT HAS NOT BEEN USED IN 10 YEARS. THAT WAS MY SITUATION, WHERE I DLEIVERED A PERFECT VEHICLE TO LEXUS OF GREENVILLE SC FOR 100,000 TUNE UP SERVICE, AND THE CAR WAS RETURNED TO ME LEAKING. IT WAS REPORTED IMMEDIATLY WITH NO RESULT TO FIX. $3500 PART. I HAVE HAD A FEW MEETINGS WITH LEXUS CORPORATE OVER THE PAST 2 YEARS TOO, CASE# 1706011926. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Source: NHTSA WEB SITE -
2004 LEXUS GX470- STRATFORD, CT
THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES. I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND THEY ALL THEM ME DIFFERENT THINGS. I JUST WANT THE DASHBOARD AND AIRBAGS TO BE FIX AS THIS IS A FAMILY BAG.
Source: NHTSA WEB SITE -
2004 LEXUS GX- SAN DIEGO, CA
DASHBOARD HAS BECOME STICKY, CRACKED, AND IS NOW SO SHINY WE HAVE TO DRAPE A TOWEL OVER THE DASH AS HEADLIGHT GLARE MAKES DRIVING AT NIGHT VERY DANGEROUS. LEXUS ACKNOWLEDGES THEY HAD A BAD BATCH OF DASHBOARDS AND NO LONGER USES THAT VENDOR. LEXUS CORPORATE HAS RESPECTFULLY DECLINED REPAIR CLAIMING THE ISSUE DID NOT SURFACE UNTIL LIMITED WINDOW EXPIRED. PREVIOUS CLASS ACTION LAWSUIT.
Source: NHTSA WEB SITE