2006 LEXUS GX Complaints

MY 2006 GX470'S DASH IS STARTING TO DISINTEGRATE IN FRONT OF MY EYES. FIRST ONE LITTLE LINE APPEARED ON MY DASH, IN FRONT OF THE PASSENGER AIRBAG, THEN A COUPLE WEEKS LATER A FEW MORE SHOWED UP, NOW THEY ARE STARTING TO TAKE OVER THE DASH AND IT HAS A STICKY SOFT TEXTURE TO IT LIKE IT IS MELTING. AT FIRST I THOUGHT IT WAS SOMETHING ON THE RAG I USED TO WIPE THE DASH AFTER THE CAR HAD BEEN WASHED, BUT IT HAS THIS ALMOST OILY SHEEN AND IS STICKY. MY FEAR IS, IF MY DASH IS BREAKING DOWN, THEN WHAT HAPPENS IF I GET INTO A FRONT END COLLISION AND THAT AIR BAG DEPLOYS? IS MY PASSENGER GOING TO END UP FRAGMENTS OF DASH BOARD EMBEDDING IN THEIR EYES OR FACE? THIS IS CLEARLY A SAFETY ISSUE! THIS CAR HAS BEEN MY BABY AND IS VERY WELL MAINTAINED. GARAGED KEPT AND PARKED IN THE SHADE... WHAT IS CAUSING THIS ISSUE? PLUS, IT IS WINTER TIME, AND THE CRACKS ARE MULTIPLYING AS WE SPEAK! *TR

NOTED SEVERAL CRACKS ACROSS DASHBOARD AND IS DISINTEGRATING. LEXUS NOT HELPFUL SUBSEQUENT STORIES ON ABC ACTION NEWS TAMPA OF KNOWN PROBLEM WITH DASHES. *TR

APPROXIMATELY ONE YEAR AGO, SEVERAL HAIRLINE CRACKS STARTED TO APPEAR ON THE DASHBOARD OF MY LEXUS 2006 GX470. THESE CRACKS QUICKLY SPREAD AND ARE NOW COVERING MOST OF THE DASHBOARD. IN ADDITION, THE DASHBOARD FEELS LIKE IT IS MELTING OR HAS BECOME VERY STICKY TO THE TOUCH AS TINY LITTLE PIECES WILL CHIP AWAY OR INDENT AT THE SLIGHTEST TOUCH. THIS VEHICLE IS GARAGE KEPT WITH A CUSTOM SUNSHADE PURCHASED FROM LEXUS BEING USED EVERY TIME THE VEHICLE IS PARKED OUTSIDE. THE VEHICLE CURRENTLY HAS JUST OVER 100,000 MILES WITH NO EXTENDED WARRANTY. LEXUS OF TAMPA BAY WAS CONTACTED IN OCTOBER OF 2013 AND I WAS TOLD BY A SERVICE MANAGER ([XXX]) THAT TOYOTA IS AWARE OF THIS PROBLEM, BUT THAT LEXUS WILL NOT CONTRIBUTE TO REPLACE. THE COST OF A NEW DASHBOARD QUOTED WAS $1822.26, NOT INCLUDING LABOR. THE CRACKS ARE STARTING TO DEVELOP INTO LARGER SPLITS WHICH ARE RUNNING THE ENTIRE LENGTH OF THE DASHBOARD AND ARE COVERING THE ENTIRE FACE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE LEATHERY TYPE MATERIAL THAT COVERS DASHBOARD IS MELTING. IT IS VERY SOFT TO THE TOUCH AND EXTREMELY HOT AND STICKY IN SUNLIGHT. THIS MATERIAL HAS CRACKS THAT CONTINUES TO SPLIT AROUND INSTRUMENT PANELS IN MY CAR. PLEASE HELP..... *TR

THE BACKUP CAMERA GOES IN AND OUT WHEN BACKING UP IT GOES PICTURE TO BLACK RANDOMLY TOOK THE TRUCK TO THE DEALER AND THEY TOLD ME THERE IS NOTHING WRONG WITH IT EVEN THAT WHEN I TOOK IT THERE IT WAS JUST SHOWING US A BLACK SCREEN THAT THE SERVICE ADVISER SAW AND MY TRUCK IS OUT WARRANTY SO I WOULD BE PAYING FOR THE SERVICE I A MEMBER OF A COUPLE BIG LEXUS OWNER FORMS AND I AM NOT TO ONLY ONE HAVING THE SAME PROBLEMS WITH THE SAME ISSUE RANGING FROM 2004 TILL 2009 GX'S. *TR

TL*THE CONTACT OWNS A 2006 LEXUS GX470. WHILE THE VEHICLE WAS PARKED THE VEHICLE BEGAN TO ROLL BACKWARDS. THE DRIVERS SIDE DOOR WAS OPEN AND WAS DAMAGED WHEN IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT STEPPED ON THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THE CENTER DIFFERENTIAL LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE ROLLED BACKWARDS TWICE WHEN IT WAS REMOVED FROM THE TOW TRUCK. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,800.

TL* THE CONTACT OWNS A 2006 LEXUS GX470. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE FRONT TURN SIGNAL LIGHT BULBS STOPPED FUNCTIONING. THE FAILURE RECURRED ON BOTH FRONT TURN SIGNALS BUT NEVER SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS IN WHICH THE BULBS WOULD BE REPLACED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.

THE LEXUS BARRELLED INTO ME. AT A HIGH RATE OF SPEED. IT MUST HAVE BEEN SET ON CRUISE CONTROL AT 65 MPH. *TR

UNINTENDED ACCELERATION OF A 2006 LEXUS GX470 WHEN SHIFTING FROM PARK TO DRIVE. THIS IS THE FIRST KNOWN OCCURRENCE OF THIS ABNORMAL ACTIVITY IN THE 6 MONTHS I HAVE OWNED THIS VEHICLE. THE ENGINE RPMS WENT FROM IDLE TO WIDE OPEN THROTTLE FOR 2-3 SECONDS WHEN I SHIFTED THE TRANSMISSION INTO DRIVE. SINCE MY FOOT WAS ON THE BRAKE I WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL. THE ENGINE RETURNED TO NORMAL IDLE ON ITS OWN. FORTUNATELY, I WAS IN THE MIDDLE OF AN EMPTY PARKING LOT AND THERE WERE NO DAMAGES AND NO INJURIES. THE DEALER (WOODFIELD LEXUS, SCHAUMBURG ILLINOIS) FOUND NO FAULTS OR FAILURES UPON INITIAL INSPECTION OF THE VEHICLE. TOYOTA MOTOR SALES, NORTH AMERICA IS SENDING ME INSTRUCTIONS ON WHAT STEPS I SHOULD TAKE TO ADDRESS THIS DANGEROUS AND UNSAFE ISSUE. I WAS TOLD THESE INSTRUCTIONS SHOULD ARRIVE IN THE MAIL WITHIN 7-10 DAYS. *TR

FROM:[XXX] SUBJECT:2006 LEXUS GX 470 ACCELERATION HELLO, MY 44 YEAR-OLD WIFE [XXX] WAS DRIVING HER 2006 LEXUS GX 470 THIS MORNING IN SEATTLE, WA. AS SHE WAS PULLING INTO A PARKING SPACE, THE CAR SUDDENLY ACCELERATED. DESPITE HITTING THE BRAKES SEVERAL TIMES, THE CAR DID NOT STOP AND ENDED UP JUMPING A CURB AND CRASHING INTO A CHAIN LINK FENCE. THANKFULLY NO ONE WAS HURT. SHE CALLED OUR LEXUS DEALERSHIP IN BELLEVUE, WA. THEY TOLD US THAT SINCE IT WAS A PRODUCT LIABILITY ISSUE THEY WOULD NOT PROVIDE US A LOANER CAR AND WOULD NOT BE ABLE TO INSPECT THE CAR FOR TWO WEEKS. MY WIFE HAS NO CONFIDENCE IN OUR LEXUS AND WANTS TO SELL IT AS SOON AS IT IS FIXED UP FROM THE ACCIDENT (WE ARE FILING AN INSURANCE CLAIM AND ALSO FILED A POLICE REPORT). I AM ALSO VERY UNHAPPY WITH THE RESPONSE OF LEXUS NOT TO PROVIDE A LOANER VEHICLE AND IMMEDIATELY INSPECT THE CAR. A FRIEND OF OURS SUGGESTED WE CONTACT NHTSA. YOU MAY REACH ME AT [XXX] OR [XXX]. PLEASE ADVISE IF THERE ANY OTHER ACTIONS WE SHOULD TAKE AT THIS POINT IN TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR