2011 LEXUS GX Complaints

View complaints related to 2011 LEXUS GX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2011 LEXUS GX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LEXUS GX460
    - VENTURA, CA

    TAKATA INFLATORS: WE ARE SHOCKED THERE IS YET "NOT A REMEDY" FOR THIS ISSUE. WE GOT THE MESSAGE MAY 2016 THE CAR IS FITTED WITH THE TAKATA AIR BAG THAT MAY RESULT IN "INJURY OR DEATH" TO THE FRONT PASSENGER. YEARS THIS IS GOING ON, HOW MANY MORE DEATHS, HOW MUCH MORE TIME WILL THIS TAKE. MEANWHILE DO YOU RECOMMEND A LAW SUIT? RECALL# 16V-340 [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

    Source: NHTSA WEB SITE
  • 2011 LEXUS GX460
    - COLORADO SPRINGS, CO

    RECALL CAME OUT ON MAY 23, 2016. TODAY IS JANUARY 17, 2017. THIS IS NEARLY A YEAR AND THEIR IDEA OF A FIX IS TO HAVE NO ONE RIDE IN THE PASSENGER SEAT? THIS IS TOTALLY RIDICULOUS. I DID NOT BUY A LUXURY CAR SO THAT NO ONE COULD RIDE IN THE CAR. JUST HAD THE CAR AT THE DEALERSHIP AND THEY DIDN'T EVEN TELL ME THERE WAS A RECALL ON IT OR THAT I SHOULDN'T HAVE ANYONE RIDING IN THE PASSENGER SEAT. FOUND OUT BY CHECKING FOR RECALLS ON THE NHTSA SITE.

    Source: NHTSA WEB SITE
  • 2011 LEXUS GX460
    - KENNESAW, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS GX460
    - ATLANTA, GA

    TAKATA RECALL: TO DATE, OUR PASSENGER AIRBAG HAS NOT BEEN REPLACED IN OUR VEHICLE. THIS ISSUE WAS FIRST RAISED THIS SUMMER, OVER 6 MONTHS AGO. I'VE REPEATEDLY REQUESTED ASSISTANCE FROM OUR DEALERSHIP AND THEY DO NOT HAVE ANY UPDATED INFORMATION. WE NEED TO BE ABLE TO UTILIZE OUR FRONT PASSENGER SEAT BUT ARE RELUCTANT TO DO SO SINCE THE PASSENGER AIR BAG COULD CAUSE DEATH IN AN ACCIDENT. IT IS COMPLETELY UNACCEPTABLE THAT A REMEDY HAS NOT BEEN PROVIDED FOR THIS DEADLY PART IN OUR VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 LEXUS GX460
    - LONGVIEW, TX

    THROTTLE ACTUATOR VALVE STUCK OPEN, REPAIRED 3 DIFFERENT TIMES & NOW SECONDARY AIR INJECTION SYSTEM SWITCHING VALVE IS STUCK OPEN BANK 1 CAR STALLS OUT & GOES INTO LIMP MODE. CHECK ENGINE LIGHT, 4LO, TRAC LIGHT- VEHICLE IS UNSAFE TO DRIVE. CODES P2440 & P2442 THIS IS A FAULTY PART ON TOYOTA TUNDRA & SEQOUIA.

    Source: NHTSA WEB SITE
  • 2011 LEXUS GX
    - MARIETTA, GA

    TAKATA RECALL. I AM FILING A COMPLAINT THAT LEXUS HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. BEING UNABLE TO UTILIZE THE FRONT PASSENGER SEAT HAS BEEN EXTREMELY INCONVENIENT FOR ME AND MY FAMILY. I HAVE CONTACTED MY LOCAL LEXUS DEALERSHIP NUMEROUS TIMES ONLY FOR THEM INFORM ME THAT THE DO NOT HAVE THE PARTS. ITS'S BEEN NEARLY 6 MONTHS NOW SINCE I WAS MADE AWARE OF THE RECALL.

    Source: NHTSA WEB SITE
  • 2011 LEXUS GX460
    - TOMBALL, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS GX460
    - PORTER, TX

    TL* THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS GX460
    - SWEDEN, ME

    1.WHEN GOING DOWN HILLS IN D GEAR, UPON REACHING 55-60 MPH, WHEN THE BRAKE IS TAPPED TO SLOW DOWN THE TRANSMISSION SUDDENLY SHIFTS DOWN FROM 6TH GEAR TO 4TH GEAR AND THE RPM SPIKES TO AROUND 4,000 RPMS. 2.THIS PROBLEM WAS REPORTED TO THE SERVICE DEPARTMENT OF BERLIN CITY AUTO GROUP, IN PORTLAND, MAINE, ON OCTOBER 13, 2013. THE CAR WAS DRIVEN BY A MECHANIC ON A FLAT ROAD (EVEN THOUGH TOLD THAT ANY TEST NEEDED TO BE ON A HILL WHERE SPEEDS OF 55-60 MPH COULD BE REACHED); THE REPORT WAS THAT EVERYTHING WAS FINE; NO PROBLEM. 3.ON OCTOBER 17, 2013 A LEXUS AREA REPRESENTATIVE DROVE THE CAR WITH A COMPUTER CONNECTED TO IT AND THE SAME PROBLEM AS NOTED IN NUMBER 1 WAS OBSERVED. THE THROTTLE BODY WAS CLEANED AND REPLACED ON TWO SUBSEQUENT VISITS; PROBLEM NOT SOLVED. ANOTHER LEXUS GX 460 WAS BROUGHT TO THE AREA AND WITH A COMPUTER HOOKED TO IT TESTS WERE MADE; IT DID NOT AUTOMATICALLY SHIFT DOWN FROM SIXTH GEAR TO FOURTH GEAR. ON JUNE 26, 2014 THE CAR WAS TAKEN TO THE DEALER. THE SERVICE ADVISOR SAID IT WOULD BE TESTED TRAVELING DOWNHILL AT 50-60 MPH. LATER I WAS INFORMED NO PROBLEM WAS DETECTED. MILEAGE RECORDS SHOW THERE WAS NO TEST RUN MADE. AN ACCELERATOR SENSOR ASSEMBLY WAS REPLACED, APPARENTLY ORDERED SOME MONTHS AGO AS A POSSIBLE SOLUTION THE PROBLEM.THE NEW PART MADE NO DIFFERENCE, THE PROBLEM IS GETTING WORSE, AS THIS AUTOMATIC DOWN SHIFTING FROM SIXTH GEAR TO FOURTH GEAR NOW HAPPENS AT LOWER SPEEDS, SUCH AS BETWEEN 40-50 MPH. 4.THIS PROBLEM CAN BE VERY DANGEROUS IN THE WINTER TIME, WITH SNOWY, ICY AND SLIPPERY ROADS WHENEVER THERE IS A DOWN SHIFTING FROM SIXTH GEAR TO FOURTH GEAR AND THE VERY SUDDEN SURGE IN RPMS. BECAUSE OF THIS SUDDEN, ABRUPT DOWN SHIFTING THERE IS THE HIGH RISK OF A SUDDEN LOSS OF CONTROL OF THE VEHICLE; THIS DEFINITELY IS A LIFE AND SAFETY ISSUE PLUS A DECREASE IN MPG. *TR

    Source: NHTSA WEB SITE
  • 2011 LEXUS GX460
    - LEXINGTON, OH

    VEHICLE DRIVES FINE AT LOW SPEEDS. AT HIGHWAY SPEED 65 MPH AND UP STEERING WHEEL FEELS LIKE TRYING TO MOVE A SPINNING GYRO. THE VEHICLE WANTS TO CONTINUE IN THE DIRECTION IT IS GOING. REQUIRES BOTH HANDS TO MAKE SMALL CORRECTIONS IMPOSSIBLE TO DRIVE WITH ONE HAND. HAD LEXUS INVESTIGATE PROBLEM THEY RECENTLY GAVE UP. THIS VEHICLE HAS HAD THE PROBLEM SINCE IT WAS NEW. I HAVE DRIVEN OTHER GX460 VEHICLES WITHOUT THIS PROBLEM. VEHICLE NOW HAS 28,000 MILES STILL SAME PROBLEM. WE STOPPED DRIVING THIS VEHICLE ON THE HIGHWAY. WE ONLY USE THIS VEHICLE AROUND TOWN WORKS OK AT LOW SPEEDS. *TR

    Source: NHTSA WEB SITE