2011 LEXUS GX Complaints

The contact owned a 2011 Lexus GX 460. The contact stated that while driving at 30 MPH while crossing an intersection, a vehicle turned in front of the contact's vehicle. The contact's vehicle broadsided the other vehicle, where it came to a stop. No warning light was illuminated. The front driver-side, front passenger-side, or side curtain air bags deploy. The contact was taken to the hospital by ambulance. The contact sustained nerve damage to both hands and neck. Both legs have bruises, and she has pain in her chest and abdomen. There was a police report filed. The vehicle was towed to a towing yard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The insurance company was notified and declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000. 

THE ENGINE WAS FOUND TO HAVE A LEAKING VALLEY PLATE AND CAM TOWER COVER WITH LITTLE OVER 82,000 MILES ON IT. AN ONLINE SEARCH INDICATES THAT THIS IS A COMMON PROBLEM SHARED ACROSS THE LEXUS (GX460) AND TOYOTA (TUNDRA) PLATFORMS WITH THIS ENGINE.

THE TIMING COVER GASKET BEGAN TO LEAK OIL AT 65,000 MILES. THIS IS A KNOWN MANUFACTURING DEFECT FOR THIS ENGINE. *TR

10.6.19 RADIATOR BLEW.WHILE DRIVING.ON BRIDGE ON INTERSTATE. ENGINE OVER HEATED. ENGINE WAS SUPPOSED TO SHUT DOWN. ENGINE BLEW HEAD GASKET. ENGINE LIGHT WAS ON FROM A EMISSION SYSTEMS RECALL. I WAS NOT AWARE THAT ENGINE WAS OVER HEATING. NO ALERTS. HAD AN APPOINTMENT ON 10.13.19 TO FIX RECALLED EMISSIONS SYSTEM. NEED NEW ENGINE AND RADIATOR. COST $10,000 MINIMIUM

LEXUS GX460 & TOYOTA 4.6L EXHAUST MANIFOLD CRACKS AND POTENTIAL CARBON MONOXIDE POISONING. THE SYMPTOMS I IDENTIFIED WERE A DIESEL-LIKE CLATTER ON COLD START WHICH WENT AWAY WHEN THE ENGINE WARMED UP. I DID FEEL ABOVE NORMAL FATIGUE WHEN SITTING IN THE CAR FOR LONG PERIODS. MY MULTIPLE REPAIR ATTEMPTS WITH THE LEXUS DEALER SHOULD BE DOCUMENTED WITH LEXUS. LEXUS AND TOYOTA 4.6L V8 EXHAUST MANIFOLDS HAVE CHRONIC CRACKING PROBLEMS. THESE CRACKS COULD EXPOSE DRIVERS AND PASSENGERS, INCLUDING YOUNG CHILDREN, THE ELDERLY AND PEOPLE IN POOR HEALTH, TO CARBON MONOXIDE POISONING WHEN THE CAR IS IN TRAFFIC OR STATIONARY WITH THE ENGINE RUNNING FOR LONG PERIODS OF TIME. IT TOOK OVER 2 YEARS OF COMPLAINTS WITH MY LOCAL LEXUS DEALER AND ME, THE OWNER, SUGGESTING THE 'HIGHLY TRAINED AND CERTIFIED LEXUS TECH' CHECK OUT THE EXHAUST MANIFOLD. IT WAS DETERMINED THERE WAS A CRACK. THE NOISE WAS CAUSED BY THE CRACK VIBRATING/RATTLING/EXHAUST GASES ESCAPING WHICH REDUCED THE NOISE AFTER THE ENGINE HEATED UP. MY CONCERN IS THE TECHS DID NOT RECEIVE SUFFICIENT TRAINING TO IDENTIFY A POTENTISL,Y INJURIOUS OR FATAL PROBLEM. THE SITUATION IS SIMILAR TO THE CARBON MONOXIDE ISSUE IN LAW ENFORCEMENT FORD EXPLORERS. RESEARCHING ON THE INTERNET I IDENTIFIED A LARGE NUMBER OF COMPLAINTS FROM INDIVIDUALS WITH THE 4.6L TOYOTA V8 ENGINE WHO ALSO HAD EXHAUST MANIFOLD CRACKS. IT WAS ALSO APPARENT, PEOPLE WITH THE GX470, THE GX460S PREDESSOR, HAD SIMILAR ISSUES WITH THEIR 4.7L TOYOTA V8. UNSURE IF THIS IS A DESIGN PROBLEM, MANUFACTURING DEFECT OR BROKEN QUALITY PROCESS WITH LEXUS & TOYOTA OR THEIR VENDORS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF TOWSON, 1040 YORK RD, TOWSON, MD 21204, (410) 769-9400) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED THE CLAIM NEEDS TO BE DISREGARD AT THE DEALER, LEXUS OF TOWSON; THE TAKATA PARTS ARE AVAILABILE NOW THEY ARE REPAIRING THE VEHICLE. UPDATED 8/3/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF PALM BEACH, 5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417 (561) 291-6004) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NALLEY LEXUS (2750 COBB PKWY SE, SMYRNA, GA 30080) AND WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I RECEIVED A RECALL FOR THIS ISSUE MAY 2016. I HAVE CHECKED A NUMBER OF TIMES SINCE WHEN THIS WILL BE REMEDIED. MOST RECENTLY AUGUST 2017. EACH TIME I AM TOLD THERE IS NOT YET A REMEDY FOR MY VEHICLE THOUGH I HAVE BEEN TOLD POSSIBLY SEPT-OCT 2017. THE RECALL STATES THAT SIGNIFICANT DEGRADATION MAY OCCUR BETWEEN 6-9 YEARS AFTER PUT IN SERVICE. MY VEHICLE HAS NOW BEEN IN SERVICE 7YRS 6 MONTHS. I HAVE NOT ASKED FOR A LOANER, BUT FEEL THIS MAY BE MY ONLY RECOURSE AS I FEEL THAT A "TIMELY MANNER" HAS COME AND GONE. IT IS NEARLY IMPOSSIBLE TO NEVER HAVE A PASSENGER RIDE IN THE FRONT AND AT BEST I SHOULDN'T HAVE TO DEAL WITH SUCH AN INCONVENIENCE AS TO REMEMBER TO ROPE OFF MY FRONT SEAT.