2010 LEXUS HS Complaints

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO VEER FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE REMEDY FOR NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION) WAS PERFORMED HOWEVER, THE FAILURE LATER RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT WITH A LOCAL DEALER BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT WITH A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

I WAS PARALLEL PARKING THE CAR. I PULLED ALONGSIDE THE CURB BEHIND A VOLVO AND STOPPED THE CAR. WITH THE CAR STOPPED AND MY FOOT ON THE BRAKE I MOVED MY RIGHT HAND TO PRESS THE PARK BUTTON AND TO MY SURPRISE THE CAR LEAPED (5 FEET) FORWARD INTO THE VOLVO CAUSING DAMAGE TO MY CAR (HOOD, GRILL, BUMPER AND RIGHT QUARTER PANEL) AND THE VOLVO (REAR END). THE GAS ENGINE WAS NOT RUNNING WHEN I WAS PARKING ONLY THE ELECTRIC ENGINE WAS RUNNING. WE WERE FORTUNATE THAT MY WIFE, SON AND I WERE NOT INJURED. THEY WILL NOT GET BACK IN THIS CAR AGAIN. I BOUGHT THE CAR NEW AND HAVE BEEN DRIVING IT FOR A LITTLE OVER 2 YEARS. *TR

ON JANUARY 27 2012 MY LEXUS TOOK OFF BY ITSELF BRAKES WOULD NOT STOP THE CAR REPORTED TO LEXUS DEALER THEY FOUND NOTHING WRONG ON APRIL 10 2012 WHILE ON VACATION IN FLORIDA IF HAPPENED AGAIN THIS TIME MORE POWER HITTING A BRICK WALL AND DAMAGING THE CAR THAT WE HAD TO SELL IT BECAUSE WE WERE AFRAID TO DRIVE IT. *TR

WHILE APPLYING THE BRAKES, NEARLY 100% OF THE TIME WHEN I HIT A BUMP OF ANY SORT (SMALL, MEDIUM OR LARGE), THERE IS AN APPARENT LOSS OF BREAKING AND THE CAR ACTUALLY LUNGES FORWARD -- FEELS LIKE ACCELERATION -- AND EVEN PRESSING FIRMLY ON THE BREAK DOES NOT SLOW DOWN THE VEHICLE. THIS HAS OCCURRED ON SEVERAL (PROBABLY ABOUT 10) OCCASIONS SINCE I FIRST GOT THIS CAR. FORTUNATELY, IT HAS NEVER RESULTED IN AN ACCIDENT, BUT I HAVE COME EXTREMELY CLOSE A FEW TIMES. I DO NOT FEEL SAFE IN THIS CAR WHEN IT COMES TO BRAKING. I NEVER EXPERIENCED ANYTHING LIKE THIS ON ANY VEHICLE. ESPECIALLY WITH LEXUS.

WHILE BRAKING THERE IS A SUDDEN LOSS OF BRAKES AND SIMULTANEOUS LURCHING OR LUNGING FORWARD OF THE CAR AS IF IT IS ACCELERATING. IT HAPPENS FOR A SPLIT SECOND BUT IT IS VERY DANGEROUS SINCE SOMETHING CAN BE HIT AND/OR IT CREATES A VERY UNSETTLING AND UNPREDICTABLE REACTION FROM THE DRIVER AND PASSENGERS. IT IS VERY UNUSUAL AND I HAVE NEVER EXPERIENCED ANYTHING LIKE IT. IT HAS HAPPENED MANY TIMES OVER THE LAST TWO YEARS, THE LAST TWO TIMES IN FEB. 2012. IT HAPPENS DURING SLIPPERY CONDITIONS OR WHEN GOING OVER A BUMP. *TR

ON OR ABOUT DEC 2ND,2010 TWO PASSENGER SIDE MICHELIN TIRES FACTORY INSTALLED ON A LEXUS HS 250 H BLEW OUT AFTER THE VEHICLE WAS DRIVEN 110 MILES WITHOUT HITTING ANY OBJECT AT A SPEED OD 5-10 MILES /HOUR.THE BRAND :MICHELIN ENERGY MXV S8 IS NOT LISTED ON YOUR WEB SITE.MICHELIN AND LEXUS DENY DEFECTS BUT GOOGLE SITE HAS A LONG LIST OF BLOW OUT OF THIS BRAND OF MICHELIN TIRE(ENERGY MXV4 215/55/R17.MICHELIN AND LEXUS INTERFERED/REJECTED INDEPENDENT EXAMINATION OF THEIR DEFECTIVE TIRES. *TR

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID WITH THE ORIGINAL MICHELIN TIRES, LINE SIZE 215/55/R17. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AT MINIMAL SPEED WHEN BOTH PASSENGER SIDE TIRES BLEW. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY OR TRADE THE VEHICLE IN. THE MANUFACTURER OFFERED TO REPLACE THE TIRES BUT THE CONTACT DECLINED. THE FAILURE MILEAGE WAS APPROXIMATELY 110.

THE CAR HAD A RECALL TO CORRECT THE PROBLEM OF BRAKE FAILURE ON UNEVEN, BUMPY PAVEMENT. HAD PROBLEM AT LEAST HALF DOZEN TIMES BEFORE THE RECALL REPAIR WAS MADE. IT DID NOT SOLVE THE PROBLEM. I HAVE HAD THE PROBLEM SEVERAL TIMES SINCE, USUALLY IN MONMOUTH COUNTY, MOST TIMES NEAR MY HOME, BUT LAST TIME IN LONG ISLAND FREEWAY. THE BRAKES DO NOT SLOW DOWN/STOP VEHICLE FOR APPROXIMATELY 1 SECOND, AND THEN START TO WORK. IT IS INTERMITTENT PROBLEM. I HAD LEXUS REP COME TO TEST MY CAR YESTERDAY, NOVEMBER 9, 2010. THEY WERE NOT ABLE TO SIMULATE PROBLEM, BUT HAVE ADVISED THEY HAVE BEEN ABLE TO SIMULATE PROBLEM ON OTHER VEHICLES OF THIS MODEL SINCE THE RECALL REPAIR. THEY ADVISED THAT EVEN IF THEY SIMULATE THE NON-BRAKING, THIS IS CONSIDERED "NORMAL" BASED ON THE LEXUS ENGINEERS. I WANT A CAR THAT BRAKES EVERY TIME. IT IS NOT SAFE VEHICLE.

MY WIFE'S CAR WAS HIT ON THE SIDE BY A STOLEN CAR FLEEING SOMETHING. HER FRONT AND LOWER LEG AIR BAG WENT OFF. THE SIDE AIR BAGS DID NOT GO OFF. *TR