2010 LEXUS HS Complaints

REAR LOWER SUSPENSION ARM RECALL WAS IN PLACE AUGUST OF 2016. AS OF DECEMBER OF 2017 DEALERS ARE STILL ADVISING OF PARTS NOT BEING AVAILABLE FOR REPAIR. REMEDY NOTICE HAS BEEN RECEIVED FROM LEXUS ADVISING ALL DEALERS SHOULD BE PREPARED.

REAR WINDOW BREAK LIGHT (LIGHT IN THE MIDDLE OF REAR VEHICLE WINDOW) STOPS LIGHTING STARTING 2015. WHEN THE VEHICLE IS IN THE BREAKING MOTION, THE REAR WINDOW BREAK LIGHT IS DEAD AND DOES NOT TURN RED.

I'M JUST OVER 100K MILES AND MY LEXUS HAD A "CHECK HYBRID SYSTEM" LIGHT AS I WAS DRIVING ON THE FREEWAY AND COMPLETELY LOST POWER IN MY VEHICLE ON THE FREEWAY GOING ABOUT 65 MPH. ALL WARNING LIGHTS CAME ON AND I WAS UNABLE TO ACCELERATE OR PUT THE CAR IN DRIVE. I HAD TO PULL OVER AND PUT ON MY HAZARDS ON A VERY BUSY FREEWAY. I TOOK MY CAR TO MY LOCAL LEXUS SERVICE CENTER AND THEY INFORMED ME THAT I HAVE AN "INTERNAL TRANSAXLE SHORT" AND THE ENTIRE TRANSAXLE NEEDS TO BE REPLACED FOR THE COST OF AROUND $7,000. LEXUS INFORMED ME THEY ACTUALLY DIDN'T IDENTIFY THE ISSUE OR CAUSE AND SIMPLY CALLED IT A "GLITCH". COULD BE CONNECTED TO THE WIRING OR ELECTRICAL SYSTEM, BUT THEIR ANSWER WAS TO JUST COMPLETELY CHANGE OUT THE SYSTEM INSTEAD OF ACTUALLY FIX THE PROBLEM AND AT GREAT COST TO ME. THIS COULD ALSO BE RELATED TO THE ONGOING HYBRID BATTERY ISSUES THAT HAPPEN AROUND 100K MILES, BUT THEY SAID THEY WOULDN'T KNOW UNTIL THIS FIX WAS MADE.

RECEIVED A RECALL NOTICE FROM LEXUS (NHTSA RECALL NUMBER:16V596 RECALL DATE: AUGUST 10, 2016). POHANKA LEXUS IN CHANTILLY, VA SAID THEY DIDN'T HAVE THE PARTS BUT WOULD CONTACT ME WHEN THEY DID. I CONTACTED THEM AGAIN IN JANUARY 2017 AND THEY SAID THEY WOULD CONTACT ME IN FEBRUARY. AFTER NO CONTACT, I CONTACTED LEXUS CORPORATE IN APRIL 2017 AND NEVER RECEIVED A REPLY. THE RECALL WORK HAS NOT BEEN PERFORMED. WHEN DID THIS HAPPEN DATE IS APPROXIMATE.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING, THE CONTACT FELT THE VEHICLE'S ALIGNMENT MOVING AROUND. THE TIRE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REALIGNED DUE TO AN ISSUE WITH THE CONTROL ARM. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 108,000.

I RECEIVED A RECALL NOTICE FROM LEXUS LAST YEAR (NHTSA RECALL NO 16V-596) RE REAR LOWER SUSPENSION ARM (NO.1) ASSEMBLIES. AS OF TODAY, WELL OVER SIX MONTHS LATER, LEXUS HAS BEEN UNABLE TO OFFER ME THIS FREE SERVICE TO CORRECT THE DEFECT. I HAVE TRIED TO ARRANGE IT MULTIPLE TIMES OVER THE PAST 6+ MONTHS AND THEY CLAIM THEY ARE OUT OF THE PART(S).

REAR LOWER SUSPENSION ARM SAFETY RECALL. RECEIVED SAFETY RECALL NOTIFICATION NOV 2016. AS OF APRIL 2017 DEALERSHIP SERVICE DEPARTMENT KEEPS TELLING ME THAT NO PARTS ARE AVAILABLE AND TO CALL BACK IN ANOTHER MONTH.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER REPEATEDLY STATED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE FISHTAILED WITHOUT WARNING. THE CONTACT STATED THAT THE ISSUE OCCURRED ON SEVERAL OCCASIONS, ESPECIALLY WHEN IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM WAS FRACTURED AND NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS SERVICED PER A RECALL, BUT THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 70,000.