2010 LEXUS HS 250 HYBRID Complaints

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V039000 (SERVICE BRAKES, AIR). THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TT

I PURCHASED A 2010 HS 250H LEXUS IN AUG 8, 2016. I RECENTLY FOUND OUT THAT IT HAS BEEN RECALLED 7 TIMES WITH SERIOUS UNDER THE HOOD ISSUES AND WAS TOLD THE ONLY ONE OUTSTANDING THE ONE I STUMBLED UPON DUE TO RESEARCH. THIS CAR HAS RUINED MY LIFE.IT HAS NEEDED ALL SORT OF REPAIRS SINCE I PURCHASED IT. MOST OF THE TIME IT HAS HAD TO JUST SIT IN THE YARD DUE TO THE FACT THAT I WAS AND STILL IS, AFRAID TO DRIVE IT.. IT STARTED JUST A FEW DAYS AFTER MY DEALER WARRANTY HAD RUN OUT. IT CUTS OFF IN THE MIDDLE OF THE ROAD, LOSING THE ABILITY TO ACCELERATE,ETC. ONE DAY DURING WORK TRAFFIC IT CUT OFF ON ME AND TRAFFIC STAYED BACKED UP FOR MILES BEFORE I COULD CALL AND PAY FOR A TOW TRUCK. IN FACT, NOWADAYS, THAT'S BEEN THE ONLY WAY I CAN GET IT TO AND FROM THE REPAIR SHOP. NOT TO MENTION THE FACT THAT I SOCKED MUCH OF MY SAVINGS INTO THIS CAR BECAUSE I HAD JUST RECENTLY RECEIVED MY TEACHING CERTIFICATION AND EXPECTED TO BE WORKING FULL TIME AND WOULD HAVE NO PROBLEMS. I'VE RECEIVED NUMEROUS OFFERS TO APPLY FOR NUMEROUS TEACHING POSITIONS BUT HAVE NOT BEEN ABLE TO APPLY DUE TO THE LACK OF TRANSPORTATION. I HAVE A LOAN AND INSURANCE THAT HAD TO BE MAINTAINED. I ALSO HAVE A MORTGAGE THAT I EXPECTED TO BE ABLE TO PAY FOR DUE TO MY NEWLY ACQUIRED CERTIFICATION AND OBTAINING A DEPENDABLE FORM OF TRANSPORTATION BECAME A NECCESITY. AT THIS POINT I HAVE HAD TO MOVE IN WITH RELATIVES BECAUSE I CAN NO LONGER AFFORD THE HOUSE AND DUE TO CONTINUOUS CAR REPAIR COST, MAY EVEN BE LOSING THE NON OPERATING 2010 LEXUS HS250H, THAT I HAVE BASICALLY NEVER BEEN ABLE UTILIZE FOR A BETTER LIFE FOR MYSELF. THE LEXUS DEALER WHO NOW HAS THE CAR HAS GIVEN ME A LOANER. I THINK THAT DRIVING THE CAR FOR EIGHT YEARS WITH THIS LAST TWO RECALLS, HAS DESTROYED IT.LIES HAVE BEEN TOLD BECAUSE A RECALL DATED 8/11/2016, 3 DAYS AFTER MY PURCHASE CONTRACT, AND I NEVER RECEIVED ANY NOTICE OF THIS RECALL NON WORK DONE.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEXUS OF MELBOURNE (6927 BROMLEY DR., MELBOURNE, FL 32940) WHERE IT WAS DIAGNOSED THAT THE HYBRID TRANSAXLE ASSEMBLY FAILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. THE VIN WAS NOT AVAILABLE.

AS MY WIFE WAS DRIVING CAR, SHE RECEIVED (4) - LIGHTS ON DASHBOARD ABOUT BREAK AND ABS SYSTEM. SHE WAS DRIVING ON 610S IN HOUSTON, TEXAS. THEN ALL OF SUDDEN SHE WAS FEELING BREAK WAS NOT WORKING AS SHOULD AND RECEIVING NOISE LIKE TURBINE RUNNING. IT WAS VACUUM FROM BREAK. WE TOOK CAR TO CLEAR LAKE LEXUS DEALERSHIP FOR REPAIR. THEY RUN COMPUTER AND FOUND CODE C1391/89 ACCUMULATOR LEAK MALFUNCTION. ACCUMULATOR PRESSURE SENSOR INPUT DOES NOT INCREASE BEFORE BREAKING OR WHILE THE PUMP MOTOR IS OPERATING. ACCUMULATOR PRESSURE SENSOR INPUT REDUCTION RATE EXCEEDS THE SPECIFICATION BEFORE BRAKING AND WHILE THE PUMP MOTOR IS NOT OPERATING. THE DEALERSHIP QUOTED FOR REPAIR $3400 APPROX. I BELIEVE THIS SHOULD BE A RECALL AND/OR WARRANTY SINCE DEFECTIVE PART. THE CAR HAS ONLY 82K MILEAGE AND IN VERY GOOD CONDITION.

THIS CAR HAS HAD 7 RECALLS. WHEN YOU REVIEW THE CARFAX OR NHTSA WEBSITE, IT ONLY SHOW OPEN RECALLS. THE REAR SUSPENSION PROBLEM WAS ORIGINALLY RECALLED 08/02/12 RECALL NUMBER 12V37-3000, DEALERS WERE INSTRUCTED TO INSPECT FOR LOOSE TIE-ROD NUTS AND REPLACE AS NEEDED. THEN 08/28/13 RECALL NOTICE 13V383-000 WAS ISSUED AND THE REAR TIE RODS WILL BE ENCASED IN EPOXY TO PREVENT FUTURE ENVIRONMENTAL DAMAGE. SINCE THIS DIDN'T WORK, IT WAS REPLACED WITH RECALL 16V596-000 ON 08/12/16. THIS RECALL SUPERSEDED 13V-383, THE AFFECTED VEHICLES THAT WERE PREVIOUSLY RECALLED BUT DID NOT HAVE BOTH SUSPENSION ARMS REPLACED. THOSE VEHICLES WERE SUPPOSED TO HAVE THEM REPLACED AND ENCAPSULATE THE LOCKNUTS. HERE IS THE PROBLEM... WITHIN 7 MONTHS OF NORMAL DRIVING, NO POTHOLES, NO SPEED BUMPS, THE CAR IS SO FAR OUT OF ALIGNMENT IT RUINED 2 REAR TIRES. PLUS, THE CAR CAN'T BE ALIGNED WITHOUT REPLACING THE TIE RODS TO THE COST OF $735! LEXUS REFUSES TO PAY FOR THIS SINCE IT IS OUT OF WARRANTY. THIS IS A RECALL THAT DID NOT FIX THE PROBLEM.

TL* THE CONTACT'S WIFE OWNS A 2010 LEXUS HS 250 HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LAMP, BRAKE WARNING INDICATOR, AND MASTER INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT LEXUS OF ROUTE 10 (130 NJ-10, WHIPPANY, NJ 07981, (973) 319-7900) WHERE IT WAS DIAGNOSED THAT THE POWER INVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO PAY HALF OF THE FEE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNAVAILABLE.

TRAVELING BETWEEN 60-70 MPH I JERKED THE STEERING WHEEL TO THE RIGHT TO AVOID SOMEONE ENTERING MY LANE AT A FREEWAY MERGE. THE CAR STARTED SWERVING TO AN EXTREME DEGREE. I HEARD THE BEEP OF SOMETHING ENGAGING THAT I ASSUME WAS THE VSC, BUT MY HEAD WAS BEING JERKED TOO HARD FROM SIDE TO SIDE TO BE ABLE TO CONFIRM WHAT MIGHT HAVE BEEN DISPLAYED ON THE DASHBOARD. I SLOWLY TRIED TO BRAKE WHEN THE VEHICLE CONTINUED TO SWERVE WITHOUT ABATEMENT AND THE VSC EVENTUALLY TURNED OFF. HAD IT NOT BEEN FOR ALERT DRIVERS BEHIND ME SLOWING DOWN WHEN THIS OCCURRED, I'M CERTAIN THIS WOULD HAVE CAUSED AN ACCIDENT.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TACOMA IN FIFE, WASHINGTON) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE 2010 HS250H REAR LOWER SUSPENSION ARM RECALL FLAW THE SAFETY RECALL WORK CAUSED NON-RECOVERABLE DAMAGES TO THE REAR TIRES OF MY 2010 HS250H. TORONTO LEXUS TOLD ME THAT THE DAMAGES TO THE TIRES WEREREAR DUE TO MISALIGNMENT BY WESTSIDE LEXUS. LEXUS USA ONLY REIMBURSED ME A SMALL PORTION OF THE TOTAL COST (REDO OF RECALL WORK + 4 NEW TIRES). NEITHER LEXUS USA NOR WESTSIDE LEXUS WOULD PAY FOR THE DAMAGES ON THE TIRES. THE STORY: I PURCHASE THE LEXUS 2010 H250H FROM WESTSIDE LEXUS HOUSTON IN 2010. ON APRIL 10, 2015, WESTSIDE LEXUS DID A RECALL WORK ON THE REAR SUSPENSION ARMS (REAR TIE RODS). AT THE SAME TIME, I HAD WESTDISE LEXUS INSTALLED 4 NEW DUNLOP 225/45ZR18 TIRES. FEB. 2017 I MOVED BACK TO CANADA. ON THE LONG WEEKEND OF AUG. 2017, I WAS DRIVING ON HIGHWAY NEAR TORONTO. ONE OF REAR TIRE SUDDENLY BURST OUT. I SENT THE CAR TO A LEXUS SERVICE CENTER IN TORONTO FOR REPAIR. THE TECHNICIAN TOLD ME THAT THE TIRE WAS NOT REPAIRABLE. THERE WAS UNEVEN WEAR-OUT ON THE INNER EDGES OF BOTH REAR TIRES. TORONTO LEXUS TOLD ME THAT THE UNEVEN WEAR OF TIRES WAS DUE TO MISALIGNMENT OF TIRES BY WESTSIDE LEXUS. AND IT WAS ALSO RELATED TO THE REAR SUSPENSION ARMS RECALL WORK. SINCE EPOXY WAS APPLIED TO THE REAR TIE RODS, THOSE RODS WERE NO LONGER ADJUSTABLE. TORONTO LEXUS HAD TO REDO THE RECALL WORK AND REPLACE ALL 4 TIRES. TORONTO LEXUS CHARGED ME TOTAL $1762.82. THE TECHNICIAN ALSO HAD GIVEN ME A REPORT OF THE MISALIGNMENT BY WESTSIDE LEXUS.

ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LETTER FROM THEIR LEGAL DEPARTMENT THAT LEXUS HAD NO RESPONSIBILITY. THEY WERE ABLE TO START THE CAR AND TURN ON THE LIGHTS ON NOVEMBER 14, 2017 WHEN AN INSPECTION OF THE VEHICLE WAS MADE. THE URGENT SAFETY RECALL DESCRIBED WHAT WE EXPERIENCED. NO ADEQUATE EXPLANATION FOR THE FAILURE OF OUR ELECTRICAL SYSTEMS