2010 LEXUS HS 250 HYBRID Complaints

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I'VE CONTACTED MY LOCAL LEXUS DEALER - LEXUS OF BIRMINGHAM, AL - TWICE ABOUT MY RECALL FOR REAR SUSPENSION ASSEMBLIES AND HAVE BEEN TOLD THAT THE PART IS ON BACK ORDER. THEY DO NOT GIVE ME ANY INDICATION FOR WHEN THE PART WILL COME IN OR IF IT IS SAFE TO CONTINUE TO DRIVE MY CAR. I DRIVE A LOT AND AM CONCERNED ABOUT MY SAFETY. I HAVE LEFT MESSAGES AND TRIED REPEATEDLY TO GET AN ANSWER AND THEY DO NOT TELL ME ANYTHING.

NHTSA RECALL NO. 16V-596, ISSUED APPROXIMATELY ONE MONTH AGO. THERE IS A NATIONWIDE SHORTAGE OF THE PARTS NEEDED TO CORRECT THE RECALL, AND DEALERS CANNOT TELL ME WHEN THE PARTS WILL BE AVAILABLE. THIS WAS CONFIRMED BY TALKING WITH TWO DEALERS NEAR ME AND THE LEXUS CUSTOMER CARE CENTER. THE RECALL CANNOT BE COMPLETED IN A TIMELY MANNER - THE RECALL APPEARS TO REQUIRE IMMEDIATE ATTENTION AND REPLACEMENT OF BOTH REAR SUSPENSION ARMS. BOTH DEALERS CLAIMED THIS WAS AN "INTERIM" NOTICE, BUT THE RECALL STATES "REMEDY NOTICE" AND RECOMMENDS AN APPOINTMENT ASAP.

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

TRANSAXIAL FAILED PER LEXUS WHILE I WAS ON THE HIGHWAY AND THE CAR TURNED OFF IN THE MIDDLE OF THE ROAD SUDDENLY

THIS IS AN IDENTICAL COMPLAINT TO ANOTHER I SAW HERE. WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: , - BRAKES LOSE ALL OF THEIR GRIP FOR APPROXIMATELY ONE SECOND (I.E. NO LONGER BEING APPLIED) . WHILE THE VEHICLE DOES NOT ACCELERATE FOR THIS BRIEF MOMENT, IT DOES CEASE TO BRAKE, WHICH HAS BEEN VERY DANGEROUS, ESPECIALLY IF ANOTHER VEHICLE IS AHEAD. IT IS VERY PREDICTABLE AT THIS POINT, BUT STILL A SAFETY HAZARD. THIS IS NOT SOMETHING THAT OCCURS SOMETIMES, IT OCCURS EVERY TIME (ESPECIALLY IF THE CAR IS ON A DOWNHILL INCLINE). THIS HAPPENS AT LOWER SPEEDS, LESS THAN 30 OR 35 MPH. THE DATE OF OCCURANCE REFLECTED BELOW IS NOT ACCURRATE, AS THIS HAPPENS SINCE I HAVE HAD THE CAR (2011) DEALER CLAIMS THEY ARE NOT AWARE OF THE ISSUE.