2010 LEXUS IS Complaints

View complaints related to 2010 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2010 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LEXUS IS 250
    - RENTON, WA

    TL* THE CONTACT OWNS A 2010 LEXUS IS-250. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY AND SPONTANEOUSLY ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT TO CRASH HER VEHICLE SEVERAL TIMES. ON ONE OCCASION, THE CONTACT WAS LAUNCHED INTO ONCOMING TRAFFIC BECAUSE OF THE FAILURE. BOTH THE DRIVER AND THE PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, STATED THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE CURRENT MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER WAS INVOLVED IN 2 ACCIDENTS. ONE OCCURRED 3 DAYS AFTER THE VEHICLE WAS PURCHASED. SHE STATED THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED. SHE TRIED PUMPING THE BRAKES, WITH NO RESULTS. SHE CRASHED INTO HER APARTMENT, RAN OVER A CONCRETE STOPPER AND INTO A TREE. THE NEXT ACCIDENT HAPPENED ON DECEMBER 11, 2013/ SHE WAS A DRIVE-THRU, WHEN SUDDENLY THE VEHICLE TOOK OFF AGAIN, AT A HIGH RATE OF SPEED. SHE WENT ACROSS THE CITY SIDEWALK, INTO TRAFFIC. SHE TRIED PUMPING THE BRAKE, BUT TO NO AVAIL. THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED, AND HIT A VEHICLE, WITH 2 PASSENGERS. UPDATED 04/21/14. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 350
    - CLINTON, NY

    TL* THE CONTACT OWNS A 2010 LEXUS IS350. THE CONTACT STATED THAT UPON STARTING THE IGNITION, AN ABNORMAL KNOCKING NOISE WAS HEARD FROM OUTSIDE THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V395000 (ENGINE). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL UNTIL JANUARY 2013 BECAUSE OF A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 350C
    - ELK GROVE, CA

    THE RIGHT REAR BRIDGESTONE TIRE ON MY 2010 LEXUS 350 IS C BLEW OUT WITHOUT ANY WARNING ON THE FREE WAY ON 2/13/2013. THE WHOLE TIRE IS SHREDDED AND ONLY A SMALL AMOUNT OF TREAD REMAINS ON THE VERY LIP PF THE WHEEL. THE TIRE SIZE BRIDGESTONE TURANZA EL400 255/40R18, DOT EL 3A DAN1510. I ALMOST HAD AN ACCIDENT ON THE FREEWAY. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 350
    - COMPTON, CA

    I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR WHEN THE SIDE VIEW MIRROR ON THE PASSENGER SIDE CAME LOOSE AND WAS DANGLING BACK AND FORTH. ABOUT A WEEK LATER THE SAME THING HAPPENED TO THE SIDE VIEW MIRROR ON THE DRIVERS SIDE. THE MIRRORS WERE NEVER HIT OR IN AN ACCIDENT. I HAVE A LEXUS IS350 2010. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS
    - PLYMOUTH, MN

    DAILY DRIVER OF THE VEHICLE FOR TWO YEARS WAS EASING INTO A PARKING SPACE AND APPLYING THE BRAKES WHEN VEHICLE SURGED FORWARD OVER A CURB EVENTUALLY CRASHING INTO A TREE. AFTER THE VEHICLE WENT OVER THE CURB IT WENT THROUGH A CHAIN LINK FENCE AND DOWN A STEEP EMBANKMENT LEADING TO A GREAT DEAL OF CHAOS AND CONFUSION AS TO WHETHER THE BRAKES CONTINUED TO BE APPLIED, BUT THE DRIVER IS CONFIDENT THAT THE BRAKES WERE BEING APPLIED WHEN THE INITIAL SURGE OCCURRED. THE DRIVER'S SPOUSE EXPERIENCED A SIMILAR EVENT ABOUT A MONTH EARLIER WHEN DRIVING ABOUT 2 MPH DOWN A LONG DRIVEWAY. IN THIS INSTANCE THE ENGINE REVVED TO A HIGHER SPEED WHEN THE BRAKES WERE APPLIED BUT THE BRAKES DID STOP THE CAR BEFORE THE ENGINE SPEED RETURNED TO NORMAL. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - KENTFIELD, CA

    THE AUTOMATIC DIMMING REARVIEW MIRROR ON MY LEXUS MAY PRESENT A HAZARD DUE TO ITS FAILURE TO ADEQUATELY DIM BRIGHT TRAILING HEADLIGHTS QUICKLY AND SUFFICIENTLY, SOMETIMES RESULTING IN A SEVERAL SECOND BLINDING BY HEADLIGHT IN FOLLOWING CARS. MY LEXUS DEALER SAYS THAT THE MIRROR IS TO "SPEC" AND THAT THEY CANNOT FIX IT. I DEMONSTRATED TO THE DEALER THAT THE MIRROR TOOK 5 SECONDS TO START TO RESPOND TO A TRAILING HEADLIGHT AND ANOTHER 2 SECONDS TO DARKEN. THUS, FOR EXAMPLE, A TRUCK COULD PULL INTO THE LANE BEHIND THE LEXUS AND THE MIRROR WOULD TAKE 7 SECONDS TO FULLY DIM THE TRUCK'S HEADLIGHTS. IN ADDITION, THERE IS NO WAY TO KEEP THE MIRROR DIM, THAT IS, WHEN THE TRAILING LIGHT CEASES THE MIRROR BRIGHTENS. IN ADDITION, IN A BRIGHTLY LIT SITUATION, SUCH AS ON A HIGHWAY WITH GOOD OVERHEAD LIGHTING, THE MIRROR "THINKS" IT'S DAYLIGHT AND WILL NOT DIM AT ALL, EVEN WHEN A VERY BRIGHT HEADLIGHT FROM A FOLLOWING CAR/TRUCK IS SHINING INTO IT. THIS IS A DANGEROUS APPLICATION OF A "HALF-WAY" TECHNOLOGY THAT HAS NOT BEEN DEVELOPED FULLY AND COULD LEAD TO A DANGEROUS SITUATION. FOR BOTH SAFETY AND UTILITY, A SIMPLE "FLIP" REARVIEW MIRROR THAT STAYS DIM AND IS DIM ENOUGH TO PREVENT BLINDING BY TRAILING HEADLIGHTS WOULD BE MUCH SAFER THAN THE HIGH-TECH, BUT UNSAFE, LEXUS REARVIEW MIRROR.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 LEXUS IS 250
    - BROOKLINE, MA

    I WAS TURNING INTO A 10 FEET DEEP STRIP PARKING LOT AND THE LEXUS IS250 (2010) I WAS DRIVING SUDDENLY ACCELERATED AND CRASHED INTO A PARKED CAR. I DO NOT RECALL EITHER STEPPING ON THE ACCELERATOR OR THE BRAKE. THE DISTANCE FROM TURNING INTO THE PARKING LOT AND THE CAR I HIT WAS APPROXIMATELY 5 FEET. I DID NOT HAVE TIME TO REACT. THE AIRBAGS OPENED AND THE FRONT WAS MASSIVELY DAMAGED. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - SAN ANTONIO, TX

    TL* THE CONTACT WAS LOANED A 2010 LEXUS IS 250. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL TO BRING THE VEHICLE TO A STOP. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE BE TOWED FOR INSPECTION. THE VEHICLE WAS TOWED BY THE MANUFACTURER TO AN UNDISCLOSED LOCATION. THE CONTACT WAS UNAWARE OF THE LOCATION OF THE VEHICLE AND STATED THAT HE DID NOT FEEL SAFE WHEN OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - ROCKVILLE, MD

    TL* THE CONTACT WAS DRIVING A LOANER 2010 LEXUS IS250. THE CONTACT WAS APPLYING THE BRAKES FROM APPROXIMATELY 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND HIT A SCHOOL BUS. THE CONTACT SHIFTED THE VEHICLE INTO PARK TO STOP THE VEHICLE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 03/29/11 *BF THE CONSUMER STATED THERE WAS NO DAMAGE TO THE LOANER VEHICLE OR THE BUS, ONLY A BENT LICENSE PLATE. UPDATED 08/19/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - CHARLOTTE, NC

    I WAS DRIVING HOME FROM A MOUNTAIN COMMUNITY WHILE IT WAS SNOWING. I ACTIVATED MY ECT SNOW BUTTON ON MY VEHICLE AND PROCEEDED TO GO UP AND DOWN TWO LARGE SNOW COVERED MOUNTAINS. AFTER SUCCESSFULLY TRAVERSING THE TERRAIN, I APPROACHED A STOP SIGN WHEN I BEGAN TO LOSE CONTROL OF THE CAR. MY SAFETY FEATURES , TRAC AND ECT ACTIVATED AND RIGHTED THE VEHICLE, HOWEVER, AFTER THE VEHICLE WAS RIGHTED, THE VEHICLE SUDDENLY LOSS POWER AND SEEMED AS IF IT STOPPED. THE CAR WAS SHUT OFF AND TURNED BACK ON, HOWEVER, THE BRAKE, ABS, AND SLIP INDICATOR LIGHTS REMAINED ILLUMINATED. I PROCEEDED TO DRIVE ON THE MAIN ROAD AND WENT DOWN TWO HILLS BEFORE APPROACHING A HILL AND BEGAN TO CLIMB THE HILL, AT WHICH TIME MY REAR WHEELS BEGAN TO SPIN AND I LOST CONTROL OF THE VEHICLE AND TURNED 180 DEGREES IN THE MIDDLE OF THE ROAD. AT THAT TIME, I DECIDED TO GO BACK TO MY ORIGINAL LOCATION, HOWEVER, TRAC, ECT, NOR MY BRAKES WERE FUNCTIONING. I SLOWLY WENT DOWN THE HILL AND APPROACHED THE FIRST HILL I HAD GONE DOWN AND IMMEDIATELY, LOSS TRACTION AND SPUN AROUND INTO A DITCH. TWO INDIVIDUALS HELPED ME GET THE CAR RIGHTED AND BACK ON THE ROAD, AT WHICH I AGAIN SPUN AROUND AND ENDED UP IN THE FRONT YARD OF VACANT HOUSE. THE CAR REMAINS AT THAT LOCATION AND IS AWAITING PICK UP BY THE MANUFACTURER WITH NONE OF THE SAFETY FEATURES FUNCTIONING. I WAS VERY FORTUNATE THAT I WAS NOT INJURED NOR DID I INJURE ANYONE ELSE. THE CAR IS CURRENTLY UNABLE TO BE DRIVEN AND WILL BE TOWED TO THE NEAREST LEXUS DEALER ON OR ABOUT 12/28/2010. *TR

    Source: NHTSA WEB SITE