2007 LEXUS IS Complaints
View complaints related to 2007 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2007 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS IS 250- MALOTT, WA
TAMARA RECALL I'M TRYING TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG INFLATOR. I GUESS THERE WAS A DEADLINE OF MARCH 25 2017. I DO NOT AGREE WITH THAT.
Source: NHTSA WEB SITE -
2007 LEXUS IS 350- WAIKOLOA VILLAGE, HI
THERE ARE 2 RECALLS THAT I HAVE BEEN TOLD BY SERVCO LEXUS OAHU HAVE TO BE DONE AT A DEALERSHIP. THE PROBLEM IS I LIVE ON THE BIG ISLAND OF HAWAII AND THERE IS NOT A DEALERSHIP ON THIS ISLAND SO I WAS TOLD I HAVE TO PAY FOR THE SHIPPING OF MY VEHICLE TO THE THE DEALERSHIP ON THE OTHER ISLANDS, EITHER MAUI, OR OAHU. I HAVE ARGUED WITH THEM SAYING IT IS THERE RESPONCIBILITY TO FIX THE CAR AND I SHOULDN'T HAVE TO PAY ANYTHING FOR THEM FIX THEIR MESS. I WAS TOLD BY AN ASSISTANT MANAGER AT SERVCO LEXUS OAHU, THAT IF I READ MY OWNERS MANUAL I WOULD HAVE KNOWN THIS.DO YOU KNOW OF ANYONE WHO HAS READ THEIR OWNERS MANUAL FRONT TO BACK BEFORE THEY BOUGHT A CAR, NEW OR USED, WHAT IF SOMEONE BUYS A USED CAR AND THERE IS NOT A MANUAL IN THE CAR?HE ALSO TOLD ME THAT ALL AUTOMANUFACTURERS STATE THAT IN THERE MAUALS SO I READ MY CHEVY TRUCK AND MY CORVETTE MANUAL AND IT SAYS "CHEVROLET WILL REPAIR ALL FACTORY RECALLS WITHIN 30 DAYS AND IF THEY CANNOT THEY WILL FIND A REPAIR SHOP TO DO THE WORK AND WORSE CASE SCENARIO THEY WILL SEND PARTS TO THE CUSTOMER." I READ THE MANUAL FROM LEXUS BUT COULDN'T FIND ANYTHING SAYING I AM RESPONSIBLE FOR SHIPPING COSTS FOR THEM TO FIX THEIR MESS, IT MIGHT BE IN THERE BUT I COULDN'T FIND IT. ANYWAYS THESE RECALL ARE FROM 2010 AND HAVEN'T BEEN FIXED, THERE IS A RECALL ON THE INTERIOR DOOR PANELS AND DASHBOARD I HAVE BEEN WAITING ON FOR 15 MONTHS, I WAS TOLD THAT IT SHOULD TAKE 8-12 MO., STILL WAITING, I CAN'T EVEN SELL THE CAR WITHOUT TAKING AT LEAST A$2000.00 LOSS, IF L WOULD HAVE KNOWN IT WAS GOING TO TAKE THIS LONG AND THAT I WAS GOING TO GET SUCH A HASSLE AND DISRESPECT FROM THE COMPANY OF LEXUS I WOULD OF NEVER BOUGHT THIS FROM MY FRIEND IN THE FIRST PLACE.THIS IS NOT HOW THE AMERICAN AUTOMANUFACTURERS DO BUSINESS, I WILL NEVER BUY A JAPANESE CAR EVER AGAIN. IF THEY CAN'T CONDUCT BUSINESS LIKE THE BIG BOYS DO THEN THEY SHOULDN'T DO ANY BUSINESS.
Source: NHTSA WEB SITE -
2007 LEXUS IS- ORLANDO, FL
TAKATA RECALL.... I HAVE BEEN CONTACTING LEXUS OF ORLANDO IN ORLANDO FLORIDA SINCE AUGUST LAST YEAR FOR THEM TO COMPLETE RECALL BUT CONTINUED TELLING ME THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALL ESTIMATED TIME FOR PARTS TO ARRIVE WAS AROUND DECEMBER OF 2016... IT IS NOW MARCH OF 2017 AND THEY ARE STILL UNABLE TO SUPPLY A SAFE AIRBAG FOR MY VEHICLE
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- HONOLULU, HI
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS 250- NORCROSS, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 LEXUS IS 350- DANVILLE, CA
I CANNOT RENEW MY CAR REGISTRATION IN CALIFORNIA UNTIL THIS AIRBAG RECALL HAS BEEN PROCESSED BY LEXUS.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- PLEASANTON, CA
TAKATA RECALL: THIS RECALL IS MORE THAN 6 MONTHS OLD. LEXUS SUGGESTS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE EFFECTIVELY LOST OPERATION OF HALF OF MY VEHICLE.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- SANDY SPRINGS, GA
TL* TAKATA RECALL THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/05/17*LJ UPDATED 8/10/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS- RALEIGH, NC
TAKATA RECALL IT HAS BEEN SINCE MAY 2016 THAT LEXUS KNEW THAT OUR AIRBAG(S) HAD BEEN RECALLED. WE WERE NOTIFIED WITH AN UPDATE ON JUNE 9, 2016 THAT THEY WOULD FIX THIS BUT DID NOT HAVE A REMEDY YET. THIS WAS OVER 6 MONTHS AGO AND WE ARE STILL UNABLE TO HAVE PASSENGERS RIDE IN THE FRONT SEAT OF OUR CAR. THIS IS EXTREMELY DISAPPOINTING AND IT IS NOT ACCEPTABLE FOR A REMEDY TO TAKE SO LONG TO OCCUR- EVEN IF THE TAKATA RECALL AFFECTED MANY VEHICLES.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- FIRESTONE, CO
TAKATA RECALL I AM GETTING VERY CONCERNED ABOUT THE REPLACEMENT DATE FOR THIS RECALL. I FEEL LIKE WE HAVE BEEN PATIENT, BUT IT HAS BEEN WELL OVER A YEAR. I SPOKE WITH OUR LOCAL DEALERSHIP TODAY. I HAD TO TELL THEM THAT MY LETTER STATED THAT WE ARE IN ZONE B. APPARENTLY, ZONE B IS CURRENTLY BEING REPAIRED. HOWEVER, THEY HAD NO IDEA WHEN I MIGHT RECEIVE THE LETTER THAT THE REPAIR WAS AVAILABLE IN OUR AREA. I REALIZE THIS WAS A VERY LARGE RECALL, BUT I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY. THE DEALERSHIP STATED THAT 'HUMID' AREAS WERE BEING REPLACED FIRST BECAUSE THEY WERE HAVING MOST OF THE ISSUES WITH INJURIES ... I HAVE NOT SEEN ANYTHING THAT STATED THAT HUMIDITY HAD ANYTHING TO DO WITH THE HORRIBLE THINGS THAT ARE HAPPENING WITH THE AIRBAG DEPLOYMENT. THANKFULLY WE HAVE HAD NO ACCIDENTS AT THIS TIME. BUT, I WOULD REALLY LIKE TO KNOW AT LEAST A TIMEFRAME FOR REPLACEMENT .... AND KNOW THAT IT WAS BEING DONE IN THE VERY NEAR FUTURE.
Source: NHTSA WEB SITE