2010 LEXUS IS Complaints
View complaints related to 2010 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2010 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 LEXUS IS 250- SHERMAN OAKS, CA
TL* THE CONTACT OWNS A 2010 LEXUS IS250 HYBRID. WHILE TRAVELING 25 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHIFTED FROM THE DRIVE GEAR TO THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500. UPDATED 12/23/10*LJ THE CONSUMER STATED THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEM. UPDATED 01/03/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS- EMERALD HILLS, CA
I PURCHASED A LEXUS IS350C ON FEB 12, 2010. ON JULY 29, 2010 WITH A LITTLE OVER 9,000 MILES ON THE VEHICLE, I WAS GETTING ON THE FREEWAY AT WHIPPLE HEADED NORTH ON 101, I ACCELERATED REALLY HARD TO AVOID ONCOMING TRAFFIC. WHEN I LET UP ON THE ACCELERATOR THE CAR LOST POWER! I COULDN'T ACCELERATE OR KEEP UP WITH TRAFFIC. THE ENGINE WAS RUNNING LIKE THERE WERE SEVERAL CYLINDERS NOT WORKING. THE ANTISKID AND CHECK ENGINE LIGHT CAME ON. I DROVE TO THE HILLSDALE SHOPPING CENTER AND PARKED THE CAR. WHEN I RESTARTED THE CAR IT RAN OK. I DROVE THE CAR DIRECTLY TO THE LEXUS SERVICE DEPARTMENT FOR A REPAIR. THE SERVICE DEPARTMENT HAD THE CAR FOR ABOUT A WEEK BUT COULD NOT REPRODUCE THE PROBLEM. THEY RETURNED THE CAR TO ME WITH NO SOLUTION TO THE PROBLEM. I AM VERY CONCERNED THAT THIS IS A SERIOUS SAFETY PROBLEM WITH LEXUS, TOYOTA IS SWEEPING UNDER THE CARPET. I COULD HAVE BEEN KILLED IF THE OTHER DRIVERS HAD NOT BEEN DRIVING SAFELY. WHEN I SPOKE TO LEXUS CORPORATE THEY STATED THERE WAS NOTHING THEY COULD DO. *TR
Source: NHTSA WEB SITE -
2010 LEXUS IS 250- PALM BEACH GARDENS, FL
THE VISUAL DISPLAYS ON THE CENTER DASHBOARD CONSOLE INDICATING HVAC AND AUDIO INFORMATION FOR THE LEXUS IS 250 C ARE SO LIGHT AS TO BE VIRTUALLY INVISIBLE TO THE DRIVER, PARTICULARLY IN BRIGHT SUN AND WHEN THE DRIVER IS WEARING SUNGLASSES. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR PROLONGED PERIODS OF TIME AS HE TRIES TO DISCERN INFORMATION WHICH SHOULD BE CLEARLY VISIBLE WITH JUST A GLANCE. DISTRACTING A DRIVER FROM GIVING HIS FULL ATTENTION TO THE ROAD CAN CONSTITUTE A SERIOUS SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
2010 LEXUS IS 250- PORT WASHINGTON, NY
TL* THE CONTACT OWNS A 2010 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS WITH THE CONVERTIBLE TOP DOWN, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WOULD RATTLE EXCESSIVELY. THE DEALER ADVISED THE WINDOWS WERE MANUFACTURER TO OPERATE AS THEY WERE AND THERE WAS NOT A REPAIR NECESSARY OR AVAILABLE TO CORRECT THE RATTLING. THE CURRENT AND FAILURE MILEAGES WERE 4,294. UPDATED 05/18/2010. *LJ UPDATED 6/1/10 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS- PALOS VERDES ESTATES, CA
THIS 2010 IS250 WAS PURCHASED NEW IN OCTOBER 2009 AND HAS APPROXIMATELY 3,300 MILES. ON FEB 19TH, 2010 DRIVER MADE A U-TURN AT LOW SPEED. AFTER THE COMPLETION OF THE TURN THE CAR STARTED AN UNCOMMANDED ACCELERATION, CAUSING IT TO SPIN TO THE RIGHT. THE CAR THEN JUMPED A CURB WITH THE WHEEL STILL SPINNING AND THE BOTTOM RESTING ON THE CURB. PUSHING AND HOLDING THE START/STOP BUTTON IN THE CAR FINALLY CUT THE ENGINE. SIGNIFICANT DAMAGE TO THE UNDERSIDE AND LEFT REAR WHEEL OF THE CAR. THIS VEHICLE IS UNSAFE TO DRIVE AS UNCOMMANDED ACCELERATION COULD HAVE LED TO SERIOUS INJURIES OR DEATH. VEHICLE IS CURRENTLY LOCATED AT SOUTH BAY LEXUS IN TORRANCE CA. *TR
Source: NHTSA WEB SITE -
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2010 LEXUS IS- KNOXVILLE, TN
2008 LEXUS IS250 AWD HAD PULLED INTO A PARKING SPACE ON A SLIGHT INCLINE AND STOPPED. WHEN THE OPERATOR TRIED TO PUT THE VEHICLE INTO PARK THE ENGINE REVVED AND CAR MOVED VIOLENTLY FORWARD CLIMBING AN EIGHT INCH CURB TO HIT A CONCRETE COLUMN ON THE FRONT OF AN OFFICE BUILDING. THE DRIVER HAD THEIR FOOT OFF THE GAS AND APPLIED THE BRAKE TO NO EFFECT, WHEN THE DRIVER MOVED THE GEAR SHIFT INTO NEUTRAL THE CAR RETURNED TO NORMAL AND THE DRIVER WAS ABLE TO BACK OFF THE COLUMN IN REVERSE AND PARK THE VEHICLE. HAVE TURNED THE CAR OVER TO LEXUS AND A FACTORY FIELD REPRESENTATIVE IS SCHEDULED TO EXAMINE. CAR IS AT TOYOTA KNOXVILLE BODY SHOP. *TR
Source: NHTSA WEB SITE -
2010 LEXUS IS- STATEN ISLAND, NY
CURRENTLY HAVE A 2010 LEXUS IS250 AWD (BOUGHT ON 2/9/2010) AND NOTED ON SEVERAL OCCASIONS THAT THE RPMS INCREASE RANDOMLY AFTER THE CAR HAS STOPPED AND IS STATIONARY. THE CAR INCHES FORWARD AND THE DRIVER HAS TO APPLY MORE PRESSURE ON THE BRAKE PEDAL TO MAKE SURE THE CAR DOESN'T LURCH FORWARD AND HIT THE CAR IN FRONT. THE RPMS GO UP ALMOST 1000 RPMS FROM IDLING. HAPPENS IN D AND R. WHEN TURNING ON CAR PUTTING THE GEAR R THE CAR JUST LURCHES BACKWARDS UNLESS THE BRAKE PEDAL IS HEAVILY DEPRESSED. THIS SEEMS TO BE A SOFTWARE / ECM ISSUE AS THE ACCELERATOR PEDAL IS NOT BEING INADVERTENTLY BEING PRESSED. AS THIS CAR IS NOT EVEN ONE WEEK OLD, I WANT TO RETURN THE CAR. CAN YOU PLEASE HELP ME WITH THIS? *TR
Source: NHTSA WEB SITE