2007 LEXUS IS Complaints

VEHICLE'S PASSENGER AIRBAG HAS STILL NOT BEEN FIXED. LEXUS DEALER IS TELLING ME THEY CAN'T ORDER THE REPLACEMENT AIRBAG AND HAVE NO REMEDY FOR THE PROBLEM. I WAS NOTIFIED OVER A YEAR AGO ABOUT THIS RECALL. MY VEHICLE WAS PURCHASED IN ALABAMA AND IS CONSIDERED A ZONE A VEHICLE. I CURRENTLY LIVE IN TEXAS WHICH IS ALSO ZONE A.

TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ UPDATED 08/31/2017*JS

TAKATA RECALL NEED TO KNKW WHEN WE CAN REMEDY THE PROBLEM WITH THE AIRBAG PROPELLANT (G2H)

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALL FOR CARS IN HIGH HUMIDITY STATES ARE SUPPOSE TO HAVE HIGH PRIORITY TO GET DRIVER SIDE AIRBAG REPLACE. WE LIVE IN SUCH A AREA WITH HIGH TEMPS AND HUMIDITY. WE WERE NOTIFIED MAY 23RD , 2016 WE HAD THIS RECALL AND THEY WOULD SCHEDULE A TIME AND DATE. AS OF DECEMBER 10, 2016 STILL WAITING. PLEASE ASSIST WITH GETTING PROPER AUTHORITIES SCHEDULE DATE TO FIX ASAP!!!! . THIS IS A NATION WIDE RECALL

THE PASSENGER SIDE AIRBAG HAS BEEN RECALLED FOR SOMETIME ( I GOT THE RECALL IN MAY 2016) THERE IS NO FIX YET AVAILABLE. I WOULD LIKE THE AIR BAG SHUT OFF UNTIL THEY HAVE A REPLACEMENT. MY CONCERNS: 1. I LIVE IN PA WHICH HAS THE HIGHEST REPORTED DEER STRIKES IN THE COUNTRY. THE ODDS OF A DEER HITTING MY CAR AND CAUSING THE AIRBAG TO DEPLOY ARE PRETTY HIGH. 2. AIR BAGS RECALLED DEGRADE OVER TIME- THIS IS A 2007 CAR 3. THE CAR IS SMALL AND DISTANCE FROM PASSENGER FROM DRIVER SIDE- MINIMAL- IF THE BAG DEPLOYS I AM IN THE RANGE OF SHRAPNEL 4. THE DEALER STATES IT IS THE POLICY OF LEXUS THAT THEY WILL NOT DEACTIVATE THE BAGS, BUT I WOULD SIGN A RELEASE OF LIABILITY AND CONTINUE TO NOT ALLOW A FRONT PASSENGER 5. THERE ARE SO MANY PEOPLE IN THIS SITUATION, AND THERE ARE CASES WHERE PEOPLE WAITING FOR THE RECALL HAVE BEEN SERIOUSLY INJURED BY THE AIRBAGS! PLEASE CONSIDER A POLICY HELPING ME AND SO MANY OTHERS WHO ARE WAITING FOR A FIX HAVE SOME CONTROL OVER THE SITUATION!

THE DASHBOARD IS CRACKED, MELTED, AND STICKY. I HAD TO COVER IT UP WITH A NEW MATERIAL FOR COSMETIC REASON. ALSO, VALUE OF THE CAR DECREASED BY $1000 DOLLARS FOR THE DAMAGE. SECOND, THERE IS A LOT OF CREAKING IN THE CAR. THIRD, THE ALTERNATOR DIED AT 120,00 MILES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ELECTRIC POWER STEERING STOPPED WORKING SEVERAL WEEKS AGO, AFTER A NORMAL START-UP AND DRIVING FOR ABOUT 20 MINUTES. THIS COULD HAVE CAUSED A FATAL ACCIDENT, LUCKILY I WAS DRIVING INSTEAD OF MY WIFE WHO USUALLY DRIVES THIS CAR. THIS CAR HAS AN ELECTRONIC STEERING SYSTEM, NOT THE NORMAL SYSTEM WHICH USES POWER STEERING FLUID. WHEN THIS FIRST OCCURRED I WAS BARELY ABLE TO DRIVE IT BACK TO MY HOUSE WHERE IT SAT FOR A COUPLE OF DAYS. THEREAFTER, WITH THE STEERING STILL NOT WORKING, THE CAR WAS TAKEN TO THE DEALER (TOM WILLIAMS LEXUS OF BIRMINGHAM, AL). THE DEALER CHECKED THE CAR OUT AND HELD IT FOR SEVERAL DAYS. THEIR 'REPAIR' WAS TO REPLACE THE CAR'S POWER STEERING ECU. THEY HAD TO ORDER THE ECU AND THAT TOOK A FEW MORE DAYS. THEY REPLACED THE POWER STEERING ECU BUT THE STEERING STILL DID NOT WORK . THEY THEN CALL ME AND TELL ME THAT FURTHER REPAIRS ARE NEEDED. THEY SAID THAT THE POWER STEERING RACK NEEDED TO BE REPLACED, CALIBRATED AND REALIGNED($4500). THIS ALL SEEMS VERY ODD TO ME. EVEN AFTER PAYING OUT OF POCKET FOR THE REPAIR, I'M SCARED OUT OF MY MIND TO ALLOW MY WIFE AND KIDS BACK IN THAT CAR. IT WAS LITERALLY IMPOSSIBLE TO TURN THE WHEEL WHEN THE STEERING WENT OUT. THERE WAS A STEERING CAMPAIGN SEVERAL YEARS AGO (9LC), BUT THE DEALER TOLD ME THAT MY VIN IS NOT IN THE RANGE OF CARS NEEDING REPAIR. I CAN UNDERSTAND THAT OLDER HIGH MILEAGE CARS SOMETIMES NEED REPAIR, BUT THE STEERING SYSTEM SHOULD NEVER FAIL. AFTER READING OTHER COMPLAINTS ON THE NHTSA WEBSITE AND USER FORUMS, I UNDERSTAND THAT THIS PROBLEM EXISTS WITH MANY OTHER LEXUS IS250 AND IS350 VEHICLES. I CONTACTED LEXUS CUSTOMER CARE AND THEY SAID THEY WOULD LOOK INTO OFFERING SOME OUT OF WARRANTY ASSISTANCE. AFTER SEVERAL DAYS OF WAITING ON THEIR RESPONSE, I CALLED LEXUS BACK AND THEY SAID THEY DECIDED NOT TO OFFER ANY ASSISTANCE. WE OWN A LS460 AND THIS IS250 AND NOW, WE DON'T TRUST LEXUS VEHICLES.