2007 LEXUS IS Complaints

MY 2007 LEXUS IS250 DASHBOARD HAS STICKY/MELTING ISSUE. WHILE DRIVING DURING SUMMER HOT DAY IN TEXAS, THE MELTING DASHBOARD GENERATES LIGHT REFLECTION ON WINDSHIELD MAKES ME DIFFICULT TO SEE THE FRONT OBJECTS. IT ALSO MAKES ME FEEL UNSAFE BECAUSE AIRBAGS JUST UNDER IT. NOT SURE AIRBAGS GET DEPLOYED IN THE RIGHT TIME OR NOT IF AN ACCIDENT HAPPENS. LEXUS SHOULD RECALL DASHBOARDS. *TR

THE DASHBOARD OF MY 07 LEXUS IS 250 HAS BEEN OOZING A GREASY UNKNOWN CHEMICAL. ASIDE FROM BEING UNSIGHTLY AND DIRTY, THIS STICKY DASHBOARD POSES A SEVERE SAFETY ISSUE. ON SUNNY DAYS, VERY COMMON IN S.FLORIDA, THE CHEMICAL OOZE PRODUCES A GLARE ON THE WINDSHIELD THAT IMPAIRS THE DRIVER FROM HAVING A CLEAR UNOBSTRUCTED VIEW OF THE ROAD. I ALMOST STRUCK A PEDESTRIAN DUE TO THE FACT THAT HE WAS UNSEEN BY ME DUE TO THE BLIND SPOT CREATED BY THE GLARE. LUCKILY, I WAS ABLE TO STOP IN TIME. BEING ABLE TO CLEARLY VIEW THE ROAD IS ESSENTIAL IN CONDUCTING A VEHICLE SAFELY. RESEARCH NEEDS TO BE CONDUCTED TO SEE IF THE DEFECTIVE DASHBOARDS WILL HAVE AN IMPACT ON THE EFFECTIVE AND SAFE DEPLOYMENT OF THE PASSENGER AIRBAGS IF A SLIGHT GRAZE BY A FINGERNAIL ON THE DASHBOARD CAUSES IT TO BREAK OFF, HOW WILL THE IT REACT WITH THE SPEED AND POWER THAT AN AIRBAG DEPLOYMENT WILL HAVE. ANOTHER SAFETY CONCERN, THAT NEEDS TO BE INVESTIGATED IS THE TOXIC IMPACT THAT THIS CHEMICAL CREATES, ESPECIALLY AFTER BEING EXPOSED TO THE HEAT OF A PARKED CAR IN THE SUN. IS ANYBODY INVESTIGATING THE IMPACT THAT THIS DEFECTIVE MATERIAL MAY HAVE ON THE HEALTH OF MY FAMILY AND MYSELF, AFTER BEING EXPOSED TO THIS UNKNOWN SUBSTANCE ON A DAILY BASIS? THIS MATERIAL IS REACTING SO UNEXPECTEDLY BY FALLING APART, HOW DO WE KNOW IT IS NOT TOXIC? I 'M THE ORIGINAL OWNER OF THIS 'LUXURY VEHICLE' WHO HAS LESS THAN 60,500 MILES. LEXUS AND THE DEALER, OFFERED 25% OFF TO REPAIR THE DEFECTIVE DASHBOARD AND DOORS. IT IS DISAPPOINTING AND TROUBLESOME TO REALIZE THAT LEXUS DOES NOT ACKNOWLEDGE THAT THIS SAFETY AND QUALITY ISSUE IS DUE TO DEFECTIVE MATERIALS AND NOT CAUSED BY REGULAR WEAR AND TEAR. WHAT CRITERIA DOES LEXUS USE TO DECIDE WHO GETS THIS MANUFACTURER DEFECT REPAIRED FOR FREE AND WHO PAYS $3000? HOW IS IT POSSIBLE THAT MY FLOOR MATS HAVE OUTLIVED MY DASHBOARD AND DOOR PANELS? *TR

DASHBOARD OF THE CAR HAS MELTED, SPECIFICALLY RIGHT IN FRONT OF THE DRIVER POSITION. THE SIZE OF THE MELTING/SHINY REFLECTIVE AREA IS ROUND AND LIKE 9 INCHES WIDE. THE REFLECTION OF THE SHINY MELTING RUBBER FROM THE DASH AFFECTS HAVING A CLEAR VISIBILITY OF THE ROAD. THIS IS A SAFETY HAZARD AND NOT ACCEPTABLE FOR A RELATIVELY NEW VEHICLE. THIS HAPPENED FOR THE FIRST TIME OVER TWO YEARS AGO, BUT IT JUST KEEP GETTING WORSE, THE CAR IS DRIVEN BY MY PREGNANT WIFE. *TR

MY LEXUS IS 250 HAS A MELTING AND STICKY DASHBOARD AS WELL AS ALL FOUR DOOR SIDES AND ITS HANDLE BARS. EVERY TIME I TOUCH ON THE DASHBOARD DUE TO THE TOP OF THE DRIVER'S WHEEL BEING SO CLOSE, I HAD IT ON MY FINGERTIP BEING STICKY AND I HAVE TO WIPE IT OFF BUT STILL LEFT SOME BLACK MARK ON MY FINGER. ALSO EVERYTIME I PUT THE WINDSHIELD COVER TO PROTECT THE HEAT FROM GOING INSIDE, IT PLACED SOME MARKS ON THE DASHBOARD. IT HAS BEEN SO BAD TO SMELL TOXIC CHEMICALS COMING FROM THE DASHBOARD WHILE I'M IN THE CAR DRIVING. NEED TO SAY MORE ? I AM AFRAID IT MAY GIVE ME AN ILLNESS IN THE FUTURE FROM SMELLING IT INTO MY LUNGS. CAN'T WE HAVE A RECALL FROM LEXUS AND DO SOMETHING ABOUT IT REAL QUICKLY ? IT WOULD BE REAL NICE TO REPLACE THE OLD DASHBOARD AND SIDES WITH A BEST QUALIFIED STANDARD WITH THE MATERIALS THAT IS SAFE THAT WON'T HURT THE CUSTOMER AND WON'T DAMAGE FROM THE SUN FROM MELTING AGAIN. I SEE LEXUS CHANGED THE DASHBOARD MATERIAL TO SOME KIND OF LEATHER OR THICK LEATHER THAT WON'T MELT. I PAID ALOT OF MONEY FOR MY CAR AND I'M REAL DISAPPOINTED ABOUT THE QUALITY OF THE INTERIOR OF THE CAR I PAY FOR. I HAD AN OLD CAR HONDA CIVIC FOR A LONG TIME AND I NEVER EXPERIENCED A SIMILAR PROBLEM WITH A DASHBOARD. VERY GOOD QUALITIES IN THE INTERIOR IN THE HONDA CIVIC BACK THE 1980S. NOW 2005 TO 2007 LEXUS USED A CHEAPER KIND OF MATERIAL ON THE DASHBOARD ?? WE CUSTOMERS PAID ALOT OF HARD MONEY EARNED FOR THIS CAR WE LOVE. THANK YOU. *TR

LEXUS HAS PRODUCED CARS WITH DEFECTIVE INTERIORS THAT ONLY LAST A FEW YEARS. FOR AN EXPENSIVE LUXURY CAR THAT IS SUPPOSED TO REPRESENT QUALITY THIS IS UNACCEPTABLE. CARS THAT COST HALF THE PRICE DO NOT HAVE THIS PROBLEM AFTER 10 EVEN 20 YEARS. IF YOU JUST GOT INTO YOUR CHINA-MADE TOYOTA CAMRY ONLY TO NOTICE THAT YOUR DOOR PANEL HAS INEXPLICABLY MELTED, IT'S PROBABLY NOT YOUR FAULT AND THE PROBLEM IS GOING TO BE FIXED FOR FREE. AS I AM TOLD BY EMPLOYEES OF LEXUS, THE CORPORATE OFFICE OF LEXUS IS WELL AWARE OF THE PROBLEM WITH THE MATERIAL USED IN THE CARS LEXUS PRODUCED IN 2007. AS THE CAR SITS IN THE SUN THE DOOR PANELS START TO MELT. THIS MAKES NO SENSE FOR A LUXURY CAR TO HAVE THIS TYPE OF PROBLEM. I AM REQUESTING THAT THE DOOR PANELS BE CHANGED UNDER MY EXTENDED WARRANTY EVEN THOUGH THIS SHOULD NOT FALL UNDER ANY WARRANTY REPAIR DUE TO THE FACT THIS IS A FACTORY DEFECT. *TR

DASHBOARD IS EXTREMELY STICKY AS IF MELTED AND CAUSES AN AWFUL GLARE ON THE WINDSHIELD DURING NIGHT AND DAY HOURS. LEXUS SAID THIS WAS A VANITY ISSUE AND WOULD NOT WARRANTY IT OUT. I DO NOT HAVE THE MONEY TO REPLACE THE DASHBOARD. ALSO THE HANDLES ON THE DOORS WHERE THE SAME MATERIALS IS, VERY SOFT AND ABLE TO BE MANIPULATED WHICH DOES NOT AFFECT DRIVING BUT IT IS AN ISSUE. *TR

MELTING DASHBOARD - CAN SIMPLY STICK A FINGERNAIL IN IT AND IT LEAVES AN INDENTATION. I NOTICED THAT OTHERS HAVE COMPLAINED OF THIS PROBLEM ALSO. IT'S ALSO VERY STICKY ANYWHERE ALONG THE LEATHER ON THE DOORS AND DASHBOARD. *TR ALSO, MY CAR IS ONLY 7 YEARS OLD AND A YEAR AGO THE TOUCH SCREEN WENT OUT. I CANNOT USE THE GPS AT ALL. APPARENTLY THE COST IS ABOUT $1,000 TO FIX THIS. SEEMS REDICULOUS THAT THIS WOULD HAPPEN AFTER ONLY 7 YEARS. THIS SHOULD BE GUARANTEED FOR LIFE!

DASHBOARD AND DOORS (INSIDE) BECOME STICKY WITH BLACK GREASY PIECES WHICH COMES OFF WHEN TOUCHED. *TR

I AM ABSOLUTELY DISAPPOINTED THAT AFTER SEVEN YEARS THE DASHBOARD AND DOOR PANELS OF MY IS350 HAVE MELTED! THESE PARTS BECAME STICKY, GLOSSY, AND EXTREMELY UNSAFE. I HAVE DONE MY BEST TO KEEP MY CAR LOOKING NEW. I THOUGHT WHEN I BOUGHT THIS CAR I WAS BUYING QUALITY AND HIGH END MATERIAL. I'VE ONLY EVER USED A SOFT RAG TO CLEAN THE INTERIOR, SO THIS MAKES ME UPSET AND UNHAPPY WITH THE QUALITY AND LACK OF SUPPORT. I THOUGHT THAT BY HAVING THE PLATINUM SERVICE AGREEMENT AND LEXUS KNOWING ABOUT THIS PROBLEM, THEYWOULD HAVE DONE SOMETHING TO REMEDY THIS ISSUE. IT'S SUCH AN UGLY FEELING TO KNOW YOU'VE PURCHASED AN EXPENSIVE, LUXURY CAR AND THIS HAPPENS. THEN, I HAVE TO PAY FOR IT! THIS IS A HUGE CONCERN FOR QUALITY AND SAFETY. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE GLARE FROM THE DASHBOARD OBSTRUCTED THE CONTACT'S VIEW WHEN DRIVING IN SUNNY CONDITIONS. THE DEALER HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.