2007 LEXUS IS Complaints
View complaints related to 2007 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2007 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS IS- HOLLYWOOD, FL
AS I DROVE DOWN I95 MY VISIBILITY WAS IMPAIRED BY A LARGE GLARE ON MY WINDOW CAUSE BY A REFLECTION OFF OF THE MELTED AND DEFECTED LEXUS IS250'S DASH BOARD. I HAVE BROUGHT THIS UP TO LEXUS OF PEMBROKE PINES AND WAS TOLD THE CAN NOT DO ANYTHING FOR ME. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- FRESNO, CA
CHECK ENGINE, VSC, TRACTION LIGHTS COMES ON AS VEHICLE COMES TO A STOP WITH A ROUGH IDLE, AND AT TIMES EXHIBITS A TEMPORARY LOSS OF POWER INTERMITTENTLY, WHILE THE VEHICLE IS MOBILE/ROLLING. LEXUS SENT OUT A TSIB LETTER TO US OWNERS FOR SIMILAR SYMPTOMS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES(DTC): P0300-P0306. FURTHER, ACCORDING TO LEXUS CORP. "THE CHECK ENGINE LIGHT MAY ILLUMINATE FOR REASONS OF UNRELATED CONDITION." LEXUS CORPORATION SUSPECTS THE CAUSE OF PROBLEM IS CARBON DEPOSIT ACCUMULATION IN THE INTAKE VALVES AND A REPLACEMENT OF PISTON RING SET AND OR PISTONS MAY BE INDICATED. IF THIS IS WHAT'S OCCURRING INSIDE THE ENGINE AND IS INHERENT TO IS250 MODELS ONLY ,THEN IT WOULD SEEM TO A REASONABLE PERSON THERE IS A DESIGN AND POTENTIAL SAFETY FLAW IN THESE VEHICLE MODELS. ALSO, BECAUSE OF THIS DESIGN FLAW, MY VEHICLE IS NOW HAVING CATALYTIC FAILURE AND A WHAT SOUNDS LIKE A RATTLE DURING A COLD CRANK START OF THE VEHICLE. HOWEVER, WHEN A VEHICLE IS TAKEN TO A DEALER, THE LEXUS DEALERS ARE QUICK TO DISMISS THE PROBLEM BY THE CLAIMS THAT THE SYMPTOMS ARE NOT REPLICABLE ENOUGH FOR THEM TO VERIFY THE PROBLEM. THE TEMPORARY LOSS OF POWER MAY ONE DAY CAUSE THE DRIVER TO HAVE A SERIOUS ACCIDENT SHOULD THE STEERING WHEEL LOCKUP OR SHOULD THE PROBLEM HAPPEN DURING HILL ASCENDS, WHICH MAY CAUSE THE VEHICLE TO ROLL BACK INTO TRAFFIC OR OFF THE MAIN ROAD. WHY IS LEXUS CORPORATION NOT MAKING THIS ISSUE A SAFETY RECALL, AND RATHER, JUST TREATING IT AS A CONCERN NATURE. I WOULD BESEECH THE TRAFFIC SAFETY BOARD TO PLEASE LOOK INTO THIS MATTER AS TO AVOID ANY INJURY OR WORSE, A LOSS OF INNOCENT LIFE. THIS IS MY FIRST LEXUS VEHICLE AND IT HAS BECOME A VERY DISAPPOINTING EXPERIENCE. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS- VIENNA, VA
PUT CAR INTO DRIVE OUT OF PARKING SPACE AND STEERING WAS LOCKED. SHORTLY AFTER A FEW FEET THE STEERING WHEEL UNLOCKED THEN EXPERIENCED NOTICEABLE GRADUAL INCREASE IN STEERING EFFORT AT LOW SPEEDS WHEN TURNING THE STEERING WHEEL TO COMPLETE LEFT AND RIGHT TURNS ALONG WITH A RUBBING SOUND. NO WARNING OR SERVICE LIGHTS!? SSC-9-LC *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- WESTIMINSTER , SC
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE HEADLIGHTS BEGAN TO FLICKER INDEPENDENTLY. THE VEHICLE WAS TAKEN DEALER FOR INSPECTION WHERE THE HEADLIGHTS WERE SWITCHED AND REPLACE; HOWEVER, THE FAILURE RECURRED. THE RECENT FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS 250- PLANTATION, FL
A FEW MONTHS AFTER I PURCHASED THIS CAR BACK IN 2011, I STARTED TO NOTICE THAT THE DASHBOARD AND FRONT DOOR PANELS STARTED TO DETERIORATE; LITERALLY LOOKED LIKE THEY WERE MELTING. IT FEELS VERY STICKY, IT GETS SCRATCHED EASILY FROM THE SLIGHTEST TOUCH, BUT THE MAIN THING IS THE DASH, IT LOOKS SO SHINY IT CREATES A HORRIBLE GLARE THAT REFLECTS ON THE WINDSHIELD AND MAKES THE VISIBILITY VERY DIFFICULT AND IT JUST GETS WORSE AND WORSE WITH TIME. I HAVE COMPLAINED SEVERAL TIMES WITH THE DEALERSHIP, THEY SAY THEY WILL ONLY COVER THE REPAIR PARTIALLY BUT STILL THE AMOUNT THAT WOULD COME OUT OF MY POCKET IS SIGNIFICANTLY HIGH. ACCORDING TO WHAT I HAVE RESEARCHED, LEXUS RELEASED A SERVICE BULLETIN ABOUT THIS ISSUE WITH THE STICKY/SHINY DASH AND DOOR PANELS. HOWEVER, THE EXTENDED WARRANTY ON MY CAR WOULD NOT COVER THE REPAIR/REPLACEMENT OF THE PARTS. I JUST HOPE THEY ARE AWARE THAT THIS GOES BEYOND OF BEING ONLY A "COSMETIC" PROBLEM, BECAUSE JUST THE GLARE ON THE WINDSHIELD ITSELF CAN BECOME A SIGNIFICANT DRIVING HAZARD. *TR
Source: NHTSA WEB SITE -
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2007 LEXUS IS 350- RIVER RIDGE, LA
I WAS INVOLVED IN A CRASH WHILE DRIVING MY 2007 LEXUS IS ON FRIDAY DECEMBER 13, 2013. I REAR ENDED A TOYOTA SEQUOIA TRUCK. MY CAR SUSTAINED HEAVY DAMAGE, YET THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG SENSOR AT THE FRONT BUMPER WAS DESTROYED IN THE CRASH. I HAVE NEVER HAD ANY DAMAGE TO THE VEHICLE BEFORE THIS ACCIDENT, AND NO REPAIR WORK HAS BEEN PERFORMED ON THE CAR OTHER THAN ROUTINE MAINTENANCE AND RECALL REPAIRS. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- ATHENS, TN
THE ENGINE UPON COLD START UP MAKES A RATTLING NOISE AND IS VERY LOUD. LEXUS IN SEPTEMBER RECALLED THE LEXUS IS 350 FOR THE SAME REASON AND THEY SAID THE CAR WAS UNSAFE TO DRIVE. HOWEVER, I CALLED LEXUS CUSTOMER SATISFACTION AND THEY DIAGNOSED IT AS THE SAME ISSUE AT MY DEALERSHIP, BUT WOULD NOT CORRECT THE PROBLEM. ALSO, BACK IN MARCH THE VEHICLE SMELT LIKE RAW GASOLINE, SO I TOOK IT TO THE DEALER AND IT WAS LEAKING GAS IN THE ENGINE COMPARTMENT. THE DEALER TOLD ME DUE TO THE GAS VAPOR, WHICH IS EXTREMELY FLAMMABLE THAT THE CAR COULD HAVE EXPLODED. HOWEVER, LEXUS WOULD NOT COVER THIS SAFETY ISSUE UNDER WARRANTY EITHER. THIS VEHICLE HAS BEEN A DEATH TRAP FROM DAY ONE. IT HAS ALSO BEEN RECALLED FOR THE FAULTY GAS PEDAL, BRAKES WORKING IMPROPERLY, OTHER FUEL LINE ISSUES OTHER THAN I MENTIONED, AND EVEN THE WINDSHIELD WIPERS. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- COLUMBIA, MD
8.ABOUT 90 MINUTES AFTER PARKING THE CAR, DAVE WENT TO START LEXUS IS250 TO GO TO A RESTAURANT TO MEET FAMILY. THE CAR WOULD NOT START. SO HE TOOK A CAB. THE NEXT MORNING (SATURDAY JULY 31, 2010) HE JUMP STARTED THE LEXUS IS250 AND DROVE IT TO , A TOYOTA DEALERSHIP WHICH WAS THE NEAREST REPAIR FACILITY LISTED IN THE LEXUS IS250'S NAVIGATION SYSTEM AS A REPAIR FACILITY SYSTEM. THE DEALER ADVISED THAT IT COULD NOT BE ABLE BE REIMBURSED FOR WARRANTEE SERVICE BUT TESTED AND ADVISED THAT THE BATTERY WAS BAD. DAVE BOUGHT A NEW BATTERY FROM THEM. THE NEAREST LEXUS DEALER WAS IN SYRACUSE, 90 MILES AWAY AND WAS CLOSED. 9.THE LEXUS IS250 THEN STARTED FINE. DAVE DROVE TO THE BIRTHDAY LUNCH AFTER WHICH THE LEXUS IS250 AGAIN COULD NOT BE STARTED WITHOUT BEING JUMPED STARTED. DAVE THEN RETURNED TO THE MOTEL TO CHANGE INTO HIKING CLOTHS. THE LEXUS IS250 AGAIN WOULD NOT START. DAVE CUT HIS STAY SHORT AND LOADED THE LEXUS IS250 UP BECAUSE HE DID NOT WANT TO BE STUCK IN SUMMER SUNDAY TRAFFIC WITH ROAD CONSTRUCTION DELAYS WHILE THE LEXUS IS250 WAS ERRATIC. DAVES PLAN HAD ORIGINALLY BEEN TO DRIVE FROM ITHACA TO OCEAN CITY, MARYLAND TO SPEND TIME WITH HIS CHILDREN AND GRANDCHILDREN. DAVE DECIDED IT WOULD BE BETTER TO GO DIRECTLY HOME AND TAKE HIS ALWAYS RELIABLE SUBARU TO THE OCEAN. 10.IT WAS A DARK SATURDAY NIGHT WHEN DAVE HAD CROSSED THE NEW YORK ' PENNSYLVANIA STATE LINE AND WAS GOING THROUGH A MOUNTAIN PASS WHEN THE LEXUS IS250 BECAME VERY SCARY. ALL OF THE LIGHTS AND ALL APPARENT ELECTRIC POWER WENT OUT MOMENTARILY AND CAME BACK ON. THIS REPEATED ITSELF MORE THAN 3 DOZEN TIMES WHILE HE DROVE STRAIGHT THROUGH TO HIS HOME. ANOTHER ODD PROBLEM WAS THAT WHEN HE USED THE SWITCHES UP CLOSE THE WINDOWS, 3 OF THE 4 WOULD CLOSE THEN COME BACK DOWN BETWEEN 1 AND 2. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS- PLANT CITY, FL
AFTER PURCHASING CAR, I NOTICED DOOR PANELS SEEMED TO BE MELTING & REAL SMOOSHY WHEN YOU TOUCH IT. I TOLD DEALERSHIP & THEY JUST WANTED TO PATCH IT SO I GOT A SECOND OPINION FROM UPHOLSTERY SHOP & THEY SAID ITS REALLY NOTHING THEY CAN DO BUT PATCH IT BECAUSE ITS MOLDED!! I WOULD LIKE TO KNOW WHAT CAN BE DONE TO GET A RECALL INITIATED SO THIS CAN BE FIXED BEFORE IT GETS WORSE. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS- CORNELIUS, NC
AS I JUST EXITED THE HIGHWAY AND PULLED INTO THE PARKING LOT OF MY WORK, THE STEERING WHEEL SUDDENLY FROZE. I WAS ABOUT TO PARK IN AN OPEN SPOT, SO THE SPEED OF THE CAR WAS VERY LOW. AS I WAS REVERSING INTO THE SPOT, THE STEERING WHEEL JAMMED AND WOULD NOT TURN. I TRIED SHUTTING DOWN AND RESTARTING MANY TIMES BUT THE WHEEL WAS STUCK, AND REQUIRED ENORMOUS AMOUNT OF POWER TO TURN EVER SO SLIGHTLY. THE CAR WAS TOWED TO THE LEXUS DEALER. THEY WERE ALSO UNABLE TO TURN, AND UPON THEIR REVIEW, THEY SAID THAT THERE WAS A LEAK IN TIMING COVER, WHICH ACCUMULATED OVER TIME AND WENT INTO THE HARNESS OF THE ECU AND BURNED THE ECU, WHICH IN-TURN JAMMED YOUR STEERING. THERE WAS NO PHYSICAL LEAKS ON THE BOTTOM, AND THE DEALER ALSO CONFIRMED THAT BUT SAID IT WAS AN INTERNAL LEAK, YOU WOULD NOT SEE IT ON THE FLOOR. THE CAR IS STILL AT THE SHOP AND ONLY AFTER REPLACING THE ECU THEY WILL CHECK FOR STEERING ASSEMBLY. THE EXPLANATION PROVIDED BY THEM IS NOT VERY ADEQUATE AND IF IT IS TRUE THEN THERE SEEMS TO BE A SERIOUS FLAW IN DESIGN THAT ANY UNSEEN LEAK FROM TIMING COVER COULD CAUSE YOUR STEERING TO FREEZE UNEXPECTEDLY, WHILE YOUR VEHICLE IS IN MOTION. *TR
Source: NHTSA WEB SITE