2007 LEXUS IS Complaints

TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE PLASTIC COMPONENTS OF THE DOOR PANELS AND DASHBOARD BEGAN TO SLOWLY MELT OVER THE COURSE OF TIME, EXPOSING A SHINY COAT THAT BLINDED THE CONTACT WHEN THE SUNLIGHT WOULD REFLECT FROM THE COATING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DOOR PANELS AND THE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 63,957.

HEADLIGHT GOES OUT...REPLACE BULB....GOES PUT AGAIN....WILL FLICKER ON WHEN I TURN THE LIGHTS ON AND OFF BUT DRIVER SIDE LOW BEAM WON'T STAY ON...NOW BOTH LOW BEAMS WILL SOMETIMES BE OUT AND WENT PUT WHILE DRIVING AT NIGHT....HAD TO PULL OVER AND TURN SWITCH ON AND OFF SEVERAL TIMES TO GET THE LIGHTS TO COME ON....KEPT DOING THAT...WILL COME ON WITHOUT ISSUES IF ON HIGH BEAM. *TR

I HAVE AN 07 IS250. THE STEERING MAKES A SCRAPING NOISE, VERY LOUD WHILE IN PARK AND TURNING WHEEL IN EITHER DIRECTION. SOUNDS SIMILAR TO MY WIFE'S SONOGRAM SESSION AT DOCTORS OFFICE. STEERING IS A LITTLE STIFFER AND SLIGHTLY LOCKS IN PLACE WHILE DRIVING. I TOOK TO A LEXUS DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW ELECTRONIC STEERING COLUMN ASSEMBLY. $2500! REALLY? IS THIS CONNECTED TO THE STEERING RECALL BACK IN 2009? HELP *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE BECAME FILLED WITH WATER, COVERING THE PASSENGER AND DRIVER'S SIDE FRONT AND REAR FLOORBOARDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE GROMMET FROM THE AIR CONDITIONING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE.THE FAILURE MILEAGE WAS 77,500.

I LEASED MY LEXUS IS250 BACK IN 2007 AND HAVE SINCE THEN BEEN THE ONLY OWNER. SINCE THEN THE DASH BOARD OF MY CAR HAS BEEN MELTING AND NOW CAUSES A HORRIBLE GLARE/REFLECTION ON MY WINDSHIELD CREATING POOR VISIBILITY WHEN DRIVING ON SUNNY DAYS WHICH IS MOST DAYS HER IN SOUTH FLORIDA. ALSO THE INSIDE DOOR PANEL MATERIAL HAS BECOME VERY SOFT TO TOUCH AND SEEMS TO BE MELTING ALSO. AFTER DISCUSSING THIS WITH LEXUS THEY OFFERED ME TO GO 50/50 ON THE REPAIRS TO HAVE THESE PROBLEMS CORRECTED WHICH MEANS HUNDREDS OF DOLLARS OUT OF MY POCKET FOR A REPAIR THAT IS DUE TO POOR MATERIALS. MY MAIN CONCERN HOWEVER IS THEM DOING SOMETHING ABOUT THE DASHBOARD BECAUSE HAVE A BLIND SPOT ON A WINDSHIELD IS A VERY UNSAFE CONDITION FOR ANY DRIVER. *TR

DRIVING ON THE HIGHWAY ALL OF A SUDDEN THE POWER STEERING SHUTS OFF. THE STEERING GETS VERY STIFF AND BARELY MANAGE TO GET SAFELY TO SIDE OF THE ROAD. (A DRIVER WITH LESS ARM STRENGTH WOULD MOST LIKELY CAUSE ACCIDENT DUE TO STIFFNESS OF STEERING) WHEN PULLED TO SIDE OF THE ROAD AND VEHICLE IS TURNED OFF THEN TURNED ON AGAIN. THE STEERING WORKS PROPERLY AGAIN. WHILE IT DOES THIS THE "P/S" LIGHT ON DASH COMES ON. ALSO THE VEHICLES HID LIGHTS GO OUT WHILE DRIVING. WHEN TURNED OFF AND ON AGAIN. THEY CONTINUE TO WORK. *TR

VEHICLE OWNER OBSERVED NOISE THAT APPEARED TO BE COMING FROM THE STEERING ASSEMBLY. AT LOW SPEEDS SUCH AS BACKING UP, WITH LARGE STEERING MOTION, NOISE IS MOST PRONOUNCED. WHEN DRIVING THE VEHICLE, AT ANY SPEED, VEHICLE TENDS TO "SKIP" AND "JUMP" TO THE RIGHT OR LEFT, AS IF STEERING BECOMES LOOSE AND JERKS ONE DIRECTION OR THE OTHER. NOISE AND MOTION HAS BEEN GETTING PROGRESSIVELY WORSE SINCE THE INCIDENT DATE. ON OR ABOUT 2/18/13, OWNER BROUGHT THE VEHICLE TO A LOCAL REPAIR SHOP FOR DIAGNOSIS. THAT SHOP CONFIRMED THE NOISE, BUT STATED IT NEEDED TO BE BROUGHT TO THE DEALERSHIP. OWNER BROUGHT THE VEHICLE TO THE LEXUS DEALERSHIP ON 2/22/13. DEALER STATED THAT THE ELECTRONIC STEERING ASSEMBLY HAS FAILED, NEED TO REPLACE THE RACK AND STEERING SERVOMOTORS WHICH COMES AS ONE PART, BEING LE44200-53151 ELECTRIC LINK ASSEMBLY. THIS IS A PART THAT IS SEALED AND COULD NOT BE MAINTAINED BY EITHER THE OWNER OR ANY REPAIR SHOP. COST TO REPLACE THE ASSEMBLY IS $4472.17 INCLUDING LABOR, MATERIALS AND TAX. OWNER BELIEVES THIS IS AN EXORBITANT AMOUNT, AND REPRESENTS ABOUT 20 - 25% OF THE VEHICLE VALUE. THE FAILURE OF THIS PART IS A MANUFACTURING DEFECT, THE VEHICLE OWNER SHOULD BEAR NO RESPONSIBILITY TO REPLACE THIS PART. OWNER HAS BEEN UNSUCCESSFUL IN GETTING THE LEXUS DEALERSHIP OR MANUFACTURER TO PROVIDE RELIEF TO THE OWNER TO MAKE THE NECESSARY REPAIRS. OTHER THAN POSSIBLY THE BRAKES, STEERING IS THE MOST IMPORTANT FUNCTION OF A VEHICLE, IT SHOULD REMAIN FUNCTIONAL FOR THE LIFE OF THE CAR. INTERNET SEARCH HAS SHOWN THAT OTHER LEXUS VEHICLES OF THIS VINTAGE HAVE EXPERIENCED SIMILAR PROBLEMS, DEALERSHIP CLAIMS THERE ARE NO RECALLS FOR MY SPECIFIC VEHICLE. IT APPEARS THAT A FAULTY PART HAS BEEN INSTALLED IN THIS VEHICLE, DEALERSHIP AND MANUFACTURER NEED TO TAKE RESPONSIBILITY FOR THIS. THIS ISSUE COULD RESULT IN TOTAL STEERING LOSS, WHICH IS AN EXTREME SAFETY ISSUE. *TR

WHEN I BOUGHT THE CAR LITERALLY A WEEK LATER THE DRIVERS SIDE HEAD LIGHT STARTED FLICKERING AND EVENTUALLY TURNED OFF. I HAVE TO CONSTANTLY TURN IT ON AND OFF TO HAVE BOTH HEAD LIGHTS ENGAGE. I CAN HAVE IT PARK FOR AS LITTLE AS 5 MINUTES AND THE LIGHT GOES OUT BY ITSELF. I HAVE TAKEN THE VEHICLE TO SEVERAL TOYOTA DEALERS AND MECHANICS AND THEY HAVE SAID THAT I NEED TO REPLACE THE LIGHT BULB BUT IT CAN'T BE THE LIGHT BULB BECAUSE THE LIGHT TURNS ON SO IT MUST BE SOMETHING ELSE. SO I BOUGHT A NEW LIGHT HID BULB AND IT KEEPS TURNING ON AND OFF. SO IM NOT UNDERSTANDING. I RECENTLY TOOK IT TO TOYOTA DEALER TO GET IT CHECK OUT AND THEY TOLD ME THE SAME THING LIGHT BULB NEEDS TO BE REPLACE. *TR

UPON STARTING THE CAR THE CAR SHOOK AND GOT A VSC AND ENGINE CHECK LIGHT. CALLED THE DEALER RIGHT AWAY AND THEY SAID THEY WOULD HAVE TO CHARGE 100 TO SEE WHAT HAPPENED. COME TO FIND. OUT AFTER THE FACT THERE WAS A VOLUNTARY NOTICE PUT OUT BY LEXUS ON THIS ISSUE WHICH THEY HAVE EXTENDED WARRANTIES FOR. THIS HAS ALREADY HAPPENED TWICE TO ME WHILE DRIVING AND BOTH TIMES LEXUS WILL NOT FIX IT UNDER WARRANTY CLAIMING IT DOES NOT HAPPEN WHEN THEY TAKE IT IN. THEY WILL NOT FIX THE PROBLEM UNLESS IT OCCURS WHILE THEIR TESTING EVEN THOUGH THE NOTIFICATION INDICATING THE ISSUE IS COMING UP. THEY HAVE ALSO CLAIMED IT IS SAFE TO DRIVE ALTHOUGH IT DOES NOT SEEM SAFE TO HAVE A CAR RANDOMLY STALL AT ANY POINT OF TIME. MY RESEARCH HAS SHOWN THAT THIS IS A COMMON PROBLEM FOR CONSUMERS WITH THIS CAR. IT IS ALSO UNDERSTOOD THAT THE FIX WOULD REQUIRE A CONSIDERABLE AMOUNT OF TIME TO FIX BY LEXUS ( THEY WOULD NEED TO KEEP THE CAR FOR A MONTH). THE COST ASSOCIATED WITH THIS IS LIKELY WHY THEY ARE HESITANT TO FIX. *TR

THE SPEEDOMETER INDICATING NEEDLE WENT BLACK ALONG WITH THE TACHOMETER NEEDLE NOT ALLOWING ME AT NIGHT TO SEE MY EXISTING SPEED. THERE IS NO CONTRAST WHATSOEVER. LEXUS OF SILVER SPRING TOLD ME THIS WAS A $1400.00 FIX. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE FACT THAT THERE ARE MANY MORE CONCERNS ON THIS SUBJECT FROM MY ON LINE INVESTIGATION OF MANY PEOPLE WITH THE SAME CAR. I BELIEVE THIS TO BE A TRUE SAFETY CONCERN. I AM WILLING TO BRING MY CAR TO YOU AS PROOF OF MY CONCERN. I NEED RESOLUTION AND CONSIDERATION FROM THE DEALER ON THIS MATTER. YOUR RESPONSE IS SERIOUSLY AWAITED. *TR