2007 LEXUS IS Complaints
View complaints related to 2007 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2007 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS IS 250- HAYWARD, CA
DRIVER'S SEAT FELL TO BOTTOM MOST POSITION (VERTICALLY) WITH A LOUD POP. THE CAR WAS WAITING AT A STOP LIGHT. THE SAME THING HAPPENED 3 MONTHS LATER WHILE DRIVING DOWN THE HIGHWAY.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 LEXUS IS 250- LAGUNA NIGUEL, CA
I WAS IN A CAR ACCIDENT A 4-CAR PILE UP. I WAS FIRST REAR ENDED BY A CHEVY TAHOE. HE SHOVED ME INTO THE CAR IN FRONT OF ME AND THEN THEY HIT THE CAR IN FRONT OF THEM. MY ENTIRE FRONT WAS SEVERELY DAMAGED TO THE POINT MY CAR IS TOTALED. THE BACK END OF MY CAR WAS SEVERELY DAMAGED AS WELL. THE AIRBAGS DID NOT DEPLOY. I WAS IN A 2007 LEXUS IS250. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- WOODBRIDGE , VA
2007 IS LEXUS LESS THEN 40,000 MI CAR PURCHASED BRAND NEW, TIRES KEEP GOING BAD ON THEM PURCHASED THE CAR BRAND NEW.2009 WAS TOLD BY LEXUS CAR NEEDED A NEW SET OF TIRES BECAUSE TREAD WAS RUNNING LOW, WITH NO REASON AS TO WHY IT HAPPENED.GOT THE NEW SET OF TIRES.SUMMER 2010 DRIVING ON HWY TIRES CAME OFF CAR (FRONT PASS TIRE) HAD TO REPLACE TIRE, LEXUS SAID PROBABLY LOST AIR AND CAME OFF, ABOUT 3-4 MONTHS LATER, SAME THING HAPPENED AGAIN. LEXUS SAID NEEDED NEW TIRE AGAIN AND THAT WAS IT. PURCHASED THE NEW TIRE AGAIN, NOW THE REAR RIGHT TIRE IS DOING THE SAME. SOMETHINGS NOT RIGHT WITH THESE TIRES KEEP TAKING TO LEXUS THEY ARE NOT DOING A THROUGH SEARCH TO CHECK THE PROBLEM OUT. WENT TO GOODYEAR SINCE THAT'S WHO MADE THE TIRES, THEY SAID IT NEEDS NEW SEALING AND IF LEXUS WOULD HAVE LOOKED THEY WOULD HAVE KNOWN THAT. THIS IS VERY SCARY TO DRIVE THIS CAR AT THIS TIME WITH THIS ISSUE STEADY HAPPENING. LEXUS OUTTA BE ASHAMED OF THEMSELVES. I HATE THIS LEMON I HAVE BECAUSE I KEEP MONEY INTO IT AND IT KEEPS HAVING ISSUES. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- SAN DIEGO, CA
TL*THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE ACCELERATOR PEDAL RECALL (09V388000) WAS PERFORMED. THE CONTACT STATED THAT WHEN DRIVING, IF HIS FOOT WAS LIGHTLY ON THE BRAKE PEDAL AND HE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 47,000. THE FAILURE MILEAGE WAS 46,523.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS 250- LAS VEGAS, NV
WE HAVE RETURNED 2007 LEXUS IS 250 4 TIMES TO DEALER FOR STALLING WHILE ON HIGHWAY. DANGEROUS SCENARIO. EACH TIME THE SERVICE CENTER STATED THE CAR WAS FIXED ONLY TO GET BACK ON HIGHWAY AND AGAIN IT STALLS. THE LAST TWO TIMES THE CAR WOULD NOT GO OVER 5 MPH WITHIN 24 HOURS OF WHEN CAR WAS RETURNED TO US. THE LAST THREE TRIPS TO LEXUS HAVE BEEN WITHIN THE LAST 2 WEEKS. I DON'T THINK LEXUS HAS A GRASP OF WHY THEIR CARS ARE STALLING. *TR
Source: NHTSA WEB SITE -
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2007 LEXUS IS 250- AGUAS BUENAS, PR
I HAVE AN IS 250 LEXUS, 2007. I PURCHASED THE CAR ON OCTOBER OF 2006. SINCE MY PURCHASE, THE CAR JUMPED BACK AND FORWARDS WHEN THE AIR CONDITIONER WAS STARTED AND SOMETIMES IT SHAKE WHEN I STOPPED ON A RED LIGHT OR A STOP SIGNAL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES BUT THE DEALER SAID THAT THE COMPUTER DO NOT DETECTS THE PROBLEM. LAST MONTH (JULY 22, 2010), I WAS DRIVING MY CAR ON THE HIGHWAY AND IT UNEXPECTEDLY DECELERATES AND BEGAN TO SHAKE. I WAS UNABLE TO DRIVE FASTER THAN CERTAIN MILES. ALSO, THE VSC LIGHT CAME ON. MY CAR HAS BEEN IN THE DEALER FOR A MONTH RIGHT NOW AND THEY DO NOT HAVE A FINAL AND CONCLUSIVE DIAGNOSIS OF WHAT CAUSED THE INCIDENT AND HOW TO FIX IT. FURTHER, I KNOW OTHER PERSONS WHO THIS PROBLEM WAS OCCURRED TWICE, SO I EXPECT IT TO OCCUR AGAIN. MOMENTARILY, THEY INDICATED THAT THE PROBLEM WAS CAUSED BECAUSE OF AN ACCUMULATION OF COAL IN THE VALVES BUT THEY ARE STILL MAKING TESTS TO THE CAR. THE PEOPLE FROM TOYOTA HAVE NOT BEEN AVAILABLE TO SPEAK WITH ME ALTHOUGH I HAVE REQUESTED SO, AND I HAVE MET IN MANY OCCASIONS WITH DEALER'S REPRESENTATIVES (THEY HAVE INDICATED THAT THEY DO NOT HAVE TO SPEAK WITH ME). I UNDERSTAND THAT THE FACT THAT THE VEHICLE UNEXPECTEDLY DECELERATES WHILE IN THE HIGHWAY IS A MAJOR SAFETY PROBLEM THAT SHOULD BE TAKEN CARE OF BY TOYOTA. I MAY HAVE CAUSED AN ACCIDENT BECAUSE OF THE UNEXPECTED SPEED PROBLEM. THIS CAR IS NOT SAFETY AND SOMETHING MUST BE DONE. MOREOVER, WHEN TOYOTA IS HIDING IT'S RESPONSIBILITY. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- FULLERTIN, CA
TL*THE CONTACT OWNS A 2007 LEXUS IS250. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. WHEN SHE RESTARTED THE ENGINE THE VEHICLE'S SPPED WOULD NOT EXCEED 5MPH. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO A LEXUS DEALER WHO CONFIRMED THAT THE FUEL RAIL PRESSURE CENSOR FAILED . THE PART WAS REMOVED AND REPLACED WITH A NEW ONE UNDER WARRANTY. AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE STALLED ONCE AGAIN. THE DEALER WAS CONTACTED ONCE AGAIN AND THEY STATED THAT IT WAS A MISFIRE. THERE WAS NO REPAIRS PERFORMED THE SECOND TIME. THE FAILURE MILEAGE WAS 81,418 AND THE CURRENT MILEAGE WAS 82,707.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS 250- CALGARY, 00
I BOUGHT MY CAR SINCE 2007 ON FEB, HAVE NO IDEA WHY THE PASSENGER SEAT BELT ALWAYS OFF WHEN MY GIRLFRIEND SITTING IN MY CAR. I DID BRING IT BACK TO LEXUS BUT THEY SAID NO PROBLEM......THE PAST 3 AND A HALF YEARS I DON'T FEEL COMFORTABLE TO LET MY FAMILY SITTING IN MY CAR CAUSE I DON'T KNOW WHAT GOING ON WITH THE PASSENGER SEAT BELT SIGN. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- LOS ANGELES, CA
THERE APPEARS TO BE A DESIGN DEFECT RELATIVE TO THE CLEARANCE OF THE FRONT TIRES WITH THE WHEEL WELLS. I WAS DRIVING ON THE FREEWAY AND SUDDENLY HEARD A LOUD THUMPING WHICH I ASSUMED WAS THE TIRES BECAUSE AS I SLOWED, THE NOISE SLOWED AND THEN STOPPED. I GOT TO MY DESTINATION ONLY A FEW MINUTES AWAY AND CHECKED THE TIRES TO FIND THAT THE FURTHEST INTERIOR 1 INCH OF TIRE TREAD OF MY RIGHT TIRE HAD BEEN RIPPED OFF AND EXPOSED A PORTION OF THE STEEL RADIAL. THE REMAINDER OF THE TREAD OF THE RIGHT TIRE WAS IN TACT, AND HAD ABOUT 1/4 INCH OF TREAD, INDICATING TO ME THAT THE TIRES WERE NOT WORN DOWN AT ALL. I HAD 33,000 MILES ON THE CAR, NEARLY ALL FREEWAY. I BELIEVE THAT THE TIRES MAKE CONTACT WITH THE INSIDE OF THE WHEEL WELLS WHEN YOU ATTEMPT TO TURN AS TIGHT AS POSSIBLE, AS IN MAKING A U-TURN. I BASE THIS ON MY RECALLING MAKING SHARP U-TURNS AND HEARING A RUBBING/GRINDING SOUND COMING FROM THE TIRES. I WENT TO THE LEXUS DEALERSHIP IN GLENDALE, CA, AND INFORMED THE SERVICE DEPARTMENT OF MY BELIEF AND SHOWED THEM THE TIRES. THEY STATED THAT THE TIRES WERE NOT DRIVABLE (WHICH WAS OBVIOUS) BUT THAT IT WAS JUST NORMAL WEAR-AND-TEAR. I THEN SHOWED THEM THE REMAINING TREAD ON THE TIRES AND THEIR EXCUSE WAS THAT THE ALIGNMENT MUST BE OFF AND CAUSING THAT PART OF THE TIRE TO WEAR QUICKER. THEY REJECTED MY DEMAND THAT THEY REPLACE THE TIRES ON GROUNDS THAT THE CAR HAD A DESIGN DEFECT. I WAS FORCED TO BUY REPLACEMENT TIRES AT MY EXPENSE. *TR
Source: NHTSA WEB SITE -
2007 LEXUS IS 350- SCOTTSDALE, AZ
TL* THE CONTACT OWNS A 2007 LEXUS IS350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE ABNORMALLY ACCELERATED UP TO 135 MPH. SHE WAS ABLE TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES FOR THE FAILURE BUT THE DEALER WAS UNABLE TO PROVIDE A REMEDY. THE VIN WAS A PART OF NHTSA CAMPAIGN ID NUMBER 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) BUT THE DEALER STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NOT SAFE TO OPERATE AND WAS UNABLE TO RECEIVE ANY ASSISTANCE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE