2007 LEXUS IS Complaints

View complaints related to 2007 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2007 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LEXUS IS 250
    - LAUREL, MD

    I WAS NORMALLY DRIVING ON THE ROAD AND ON GOOD WEATHER CONDITIONS. MY CAR ACCELERATOR PEDAL GOT STUCK. THE CAR ACCELERATED VERY FAST AND WAS RAPIDLY APPROACHING A RED LIGHT. I QUICKLY REACTED AND WAS ABLE TO PULL BACK THE ACCELERATOR WITH MY SHOES AND HAND. *TR

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS 250
    - MILLERS CREEK, NC

    CAR SUDDENLY BEGAN ACCELERATING BY ITSELF, WOULD NOT SLOW DOWN, BRAKES WOULD NOT WORK, TACH RED-LINED, REACHED SPEED OF 110 MPH. PUSHED KILL SWITCH FOR 3 SECONDS TO CUT CAR OFF. *TR THE CONSUMER STATED HE PUT THE CARPETED MATS UNDERNEATH THE ALL WEATHER MATS TO SEE IF IT WAS POSSIBLE TO CAUSE THE ACCELERATOR TO HANG. HE STATED HE WAS UN ABLE TO GET IT TON HANG UNDER THE FLOOR MAT, NO MATTER HOW HE POSITIONED THE MAT WITH HIS HANDS. THE ALL WEATHER MAT IS THICK, BUT THE PART OF THE MAT THAT WOULD BE ABLE TO HANG THE ACCELERATOR IS NOT STRONG ENOUGH TO HOLD THE PEDAL DOWN. HE HELD THE PEDAL DOWN AND TRIED TO PLACE THE MAT OVER IT, BUT NO MATTER HE POSITIONED IT, THE MAT WOULD NOT HOLD DOWN THE PEDAL, THE MAT WAS TOO FLIMSY TO HOLD IT. ACCORDING TO THE DEALER THEY OBSERVED THE ALL WEATHER MATS ON TOP OF THE REGULAR FLOOR MATS, WHICH THEY STATED COULD OBSTRUCTED THE ACCELERATOR PEDAL. THE DEALER RE-INSTALLED THE DRIVERS SIDE ALL WEATHER MAT IN TETHER HOOKS. UPDATED 11/17/09

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS IS 250
    - TORRANCE, CA

    WIFE'S 2007 LEXUS IS 250 EXPERIENCED SUDDEN ACCELERATION ON THE NORTHBOUND 405 FREEWAY IN LONG BEACH CALIFORNIA. AFTER SHE ACCELERATED ONTO THE FREEWAY SHE ENTERED THE FAST LANE AND EASED UP ON THE GAS PEDAL BUT THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL WITH HER FOOT COMPLETELY OFF THE GAS PEDAL. SHE BEGAN PRESSING ON THE BRAKE PEDAL IN AN EFFORT TO STOP THE VEHICLE, ALL THE WHILE THE CAR WAS TRYING TO ACCELERATE. LUCKILY SHE WAS ABLE TO MAINTAIN CONTROL AND MOVED OVER TO THE RIGHT LANE, THEN ONTO THE SHOULDER OF THE HIGHWAY. SHE THREW THE AUTO TRANSMISSION LEVER INTO NEUTRAL. SHE WAS THEN ABLE TO BRING THE CAR TO A STOP, EVEN WHILE THE ENGINE WAS RACING AT HIGH RPM. SHE TURNED OFF THE IGNITION AND THE ENGINE STOPPED. WE HAD THE CAR FLAT-BEDDED TO SOUTH BAY LEXUS IN TORRANCE, CALIFORNIA WHERE THEY GAVE HER A LOANER FOR THE WEEKEND AND PROMISED TO HAVE ONE OF THEIR MECHANICS DRIVE THE CAR OVER THE WEEKEND TO SEE IF THEY COULD 'REPEAT' THE PROBLEM. ON MONDAY THEY CALLED ME AND TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT, TELLING ME THAT MORE THAN LIKELY THE FLOOR MAT HAD GOTTEN PUSHED UP INTO THE GAS PEDAL MECHANISM. THIS IS IMPOSSIBLE IF YOU LOOK AT THE ANGLE OF THE FLOOR ABOVE THE MATS WHERE THE GAS PEDAL IS. MY WIFE INSISTS THE MAT WAS NOWHERE NEAR THE GAS PEDAL. THE DEALER PUT A GRAND TOTAL OF ONLY 24 MILES ON THE VEHICLE IN THE THREE DAYS THAT THEY HAD IT. OVER THE WEEKEND MY WIFE AND I DID SOME ONLINE RESEARCH AND SURPRISINGLY FOUND A NUMBER OF OTHER PEOPLE WHO HAVE EXPERIENCED THE SAME PROBLEM. WE TRADED THE VEHICLE IN ON MONDAY, THE SAME DAY WE GOT IT BACK FROM LEXUS. MY WIFE REFUSED TO DRIVE IT AGAIN. NOW, WE JUST FOUND OUT THAT ON AUGUST 28TH, THREE WEEKS AFTER OUR EXPERIENCE, CALIFORNIA HIGHWAY PATROL OFFICER MARK SAYLOR AND THREE OF HIS FAMILY MEMBERS WERE KILLED WHEN THE LEXUS ES 350 THEY WERE DRIVING SUDDENLY ACCELERATED. LEXUS IS AGAIN BLAMING IT ON THE FLOOR MAT. *TR

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS 250
    - NORTH JUDSON, IN

    2007 LEXUS IS250. TRAVELING AT 55 MPH ON HWY, HIT CRUISE, CAR SUDDENLY ACCELERATED TO NEARLY 105 MPH BY ITSELF. BRAKES UNRESPONSIVE. DID NOT RESPOND TO PUTTING IN NEUTRAL. HAD TO PLACE IN PARK. LEXUS BLAMES ON FLOORMAT INTERFERENCE. DRIVER DISAGREES. CRUISE WOULD NOT TURN OFF. 911 CALLED, ADVISED TO DRIVE INTO FIELD. 2ND TIME THIS HAPPENED SINCE PURCHASING CAR IN MAR 2009. ALTHOUGH CAR UNDER WARRANTY, LEXUS REFUSES TO PAY. INSURANCE ADJUSTER SENT TO DEALERSHIP TO INSPECT. WAITING ON RESULTS. *TR CONSUMER IS ADDING PHOTOS. 7/29/09 *NJ RECEIVED PHOTE. UPDATED 08/05/09.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS IS 250
    - PONCE, PR

    "CHECK VSC" ENGINE LIGHT COME ON. CAR DECELERATES WHILE DRIVING ON HIGHWAY. IT STARTED TO SHAKE WHEN I STOPPED. UNABLE TO DRIVE FASTER THAN 40MPH ON HIGHWAY. LEXUS UNABLE TO FIXED IT. THIS IS A VELOCITY HAZARD ON THE ROAD. *TR

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS 250
    - PONCE, PR

    ON 02/06/09 THE CAR ENGINE MALFUNCTION LIGHT TURNED ON AS WELL AS THE OTHER ONE'S ON THE DASH. THE CAR REDUCED THE VELOCITY WHILE DRIVING ON THE HIGHWAY AND DID NOT ACCELERATE ANY FASTER THE 40 MPH. I TOOK THE CAR TO THE LEXUS DEALERSHIP SERVICE DEPARTMENT. THEY STATED IT WAS A MISFIRE IN SOME CYLINDER AND ALSO SOME PROBLEM WITH THE GASOLINE. THEY FIXED IT. ON MAY 4, 2009 I HAD THE SAME PROBLEM WITH THE CAR. THE CAR MALFUNCTIONING LIGHTS TURNED ON AND THE CAR LOSES VELOCITY WHILE DRIVING ON THE HIGHWAY. SO FAR THE CAR HAS BEEN AT THE LEXUS SERVICE DEPARTMENT WAITING TO BE REPAIRED. LEXUS STATED IT IS THE VEHICLE MOTOR PIPES THAT NEED BE CHANGED AND THEY HAVE NOT ARRIVED AT THE DEALERSHIP UP UNTIL TODAY MAY 26, 2009. THEY HAVE TOLD ME THE VEHICLE MOTOR PIPES ARE ON BACK ORDERED UNTIL JUNE 2009. WHAT CAN I DO??? THE CONSUMER WAS INFORMED THE ENGINE ESCAPE VALVES WERE BROKEN. UPDATED 05/27/09. *JB

    Source: CONSUMER LETTER
  • 2007 LEXUS IS 250
    - HOLLYWOOD , FL

    PURCHASED CAR IN FEB 2008 FROM LEXUS OF PEMBROKE PINES FL, AND IMMEDIATELY HAD BRAKE CONCERNS. RETURNED TO DEALER AND WAS INFORMED THAT THERE WAS NO PROBLEM. BRAKES BEGAN TO SCREECH CONSISTENTLY EVERYTIME THE VEHICLE WOULD BRAKE. AROUND 13K MILES, RETURNED TO DEALER. THIS TIME THE BRAKES WERE REPLACED.THIS TIME THEY FEEL SPONGY AND NOT CONSISTENT WHEN BRAKE PEDAL IS APPLIED BRAKES CONTINUED TO SCREECH AS I BACKUP AND BRAKE AT TRAFFIC LIGHTS I FIGURED THE NOISE WAS DUE TO THE BRAKES BEING BRAND NEW. I NOTICED A LARGE AMOUNT OF HEAT COMING FROM THE PASSENGER FRONT BRAKE AREA, WHEN I LOOKED DOWN MY ENTIRE ROTOR WAS BRIGHT RED LIKE IT WAS ON FIRE. I HAVE TWO SMALL CHILDREN THAT I TRANSPORT TO AND FROM SCHOOL EVERYDAY AND THIS DEFECT IN THE BRAKING SYSTEM IS UNACCEPTABLE AND COULD CAUSE A MAJOR ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS
    - ROANOKE, VA

    TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V020000 (ENGINE AND ENGINE COOLING) IN A REASONABLE AMOUNT OF TIME. THE FAILURE AND CURRENT MILEAGES WERE 14,000. UPDATED 03/12/09. *LJ THE DEALER INFORMED THE CONSUMER, THE NEXT APPOINTMENT WAS WITHIN A MONTH. UPDATED 03/16/09. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS IS 250
    - AUSTIN, TX

    CAR SIDE SWIPE ME AND FORCED ME INTO ANOTHER CAR. MY CAR TOTALED FROM DAMAGE TO SIDE AND FRONT END. AIR BAGS DID NOT GO OFF (SIDE OR FRONT) AND SUBSEQUENT INSPECTION SHOWED DAMAGED AIRBAG SENSOR(S?). *TR

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS 350
    - ARLINGTON HEIGHTS, IL

    THE COLD IDLE SPEED ON MY CAR IS BETWEEN 1000 AND 1500 RPMS. AT CERTAIN SPEEDS, THIS CAUSES THE CAR TO SLOWLY ACCELERATE WITH THE FOOT OFF THE ACCELERATOR. EVERY OTHER CAR I'VE DRIVEN WILL DECELERATE WITH THE FOOT OFF THE ACCELERATOR. THIS CAUSES ME TO RIDE THE BRAKE AT CITY SPEEDS TO MAINTAIN A SAFE SPEED, WITH THE BRAKE SIGNALS POTENTIALLY CONFUSING TO OTHER MOTORISTS. ADDITIONALLY, WHEN NAVIGATING SNOWY OR ICY PARKING LOTS & STREETS, HITTING A SLIPPERY PATCH UNDER THE HIGH COLD RPMS WILL CAUSE THE CAR TO TEMPORARILY BREAK FREE OF THE BREAKS, SPIN THE WHEELS, AND LURCH FORWARD. THE CAR IS EQUIPPED WITH WINTER TIRES. THIS IS NOT A SINGLE OCCURRENCE, BUT HAPPENS WHENEVER THE CAR IS DRIVEN WHILE COLD. *TR

    Source: NHTSA WEB SITE