2010 LEXUS IS Complaints

View complaints related to 2010 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2010 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LEXUS IS
    - EDMOND, OK

    TAKATA RECALL- THE DEALERSHIP OFFERS NO HELP AS TO WHEN MY PASSENGER AIRBAG WILL BE REPLACED AND MERELY TELLS ME TO NOT DRIVE ANYONE IN MY CAR UNLESS THEY ARE IN THE BACK SEAT. THIS CAR ORIGINATED IN TEXAS, A HIGH HUMIDITY STATE, AND I HAVE NO IDEA HOW MUCH DEGRADATION HAS TAKEN PLACE . I RESIDE IN OKLAHOMA AND PURCHASED THE CAR THIS YEAR, 2016, FROM A PRIVATE PARTY IN OKLAHOMA AND WAS NOT MADE AWARE OF ANY PROBLEMS. I AM CONCERNED ABOUT DRIVING THIS CAR AND HAVE NO IDEA WHEN IT WILL BE FIXED OR IF THAT WILL HAPPEN BEFORE TAKATA GOES OUT OF BUSINESS. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS
    - LAS VEGAS, NV

    TAKATA RECALL I RECEIVED A RECALL NOTICE MAY 2016 AND CURRENTLY STILL NO RESOLUTION VERY INCONVENIENT NOT BEING ABLE TO HAVE A PASSENGER HOW LONG DO I HAVE TO WAIT

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 350C
    - GREENVILLE, SC

    TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM LEXUS APPROXIMATELY MAY, 2016 ABOUT THE AIR BAG RECALL WHICH STATED THAT THE FIX WOULD BE DONE SOON AND TO NOT ALLOW A PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT. MY LOCAL DEALERSHIP TOLD ME THEY HOPED TO REPLACE THE AIR BAGS IN JANUARY, 2017, AT THE EARLIEST. AS OF TODAY, 12/9/2016, NO ADDITIONAL INFORMATION HAS BEEN COMMUNICATED TO ME. I BELIEVE THIS IS NOT A TIMELY REMEDY, ESPECIALLY SINCE MY CAR IS ONLY PARTIALLY USABLE AND IS DANGEROUS FOR ME TO DRIVE. A TV REPORT TONIGHT STATED THAT THE CARS MOST AT RISK ARE 6 YEARS OLD OR OLDER AND LOCATED IN THE SOUTHEAST. MY CAR IS IN THE HIGHEST RISK CATEGORY AS IT IS A 2010 MODEL AND I LIVE IN SOUTH CAROLINA. ANY HELP YOU CAN PROVIDE TO SPEED LEXUS UP WILL BE MOST APPRECIATED! THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DL *JB *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 350
    - DALLAS, TX

    TAKATA RECALL I RECEIVED A LETTER IN MAY 2016 THAT THERE WAS A RECALL ON THE PASSENGER AIRBAG AND NEEDED TO COME IN FOR SERVICE, I TOOK MY VEHICLE IN AND WAS TOLD THEY HAD NOT RECEIVED THE PARTS AND WOULD NOTIFY ME WHEN THEY WERE AVAILABLE. AS OF 12/09/2016 THEY STILL NAVE NOT RECEIVED WHAT THEY NEED TO FIX MY VEHICLE. I AM VERY DISSATISFIED WITH LEXUS. I WOULD LIKE SOMEONE TO GET THIS PROBLEM RESOLVED AS SOON AS POSSIBLE. IF I DO NOT GET SATISFACTION I MAY HAVE TO CONTACT AN ATTORNEY.

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 350C
    - WESTON, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 350
    - DALLAS, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - ST.PETERSBURG, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD NOT HAVE A SOLUTION FOR YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - BONITA SPRINGS, FL

    TAKATA RECALL-OUR RECALL NOTICE IS 6 MONTHS OLD AND STILL NO PARTS RECALL STATES "RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE PASSENGER SEAT" DO NOT FEEL SAFE WITH CAR SO I DON'T USE IT CAN I GET RELIEF EITHER A FIX OR USE OF A CAR?

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - NAPLES, FL

    TAKATA RECALL WHEN WILL THIS BE RESOLVED, IT HAS BEEN 6 MONTHS SINCE MY NOTICE? IT IS NOT ROCKET SCIENCE SINCE OTHER INFLATORS ARE WORKING.

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS
    - TAMPA, FL

    TAKATA RECALL- I HAVE BEEN ADVISED NOT TO OPERATE MY VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT WHICH IS ABSOLUTELY RIDICULOUS! WHEN CALLING LEXUS SERVICE THEY JUST STATE THEY CAN'T FIX THE RECALL AT THIS TIME AND REALLY NOTHING THEY CAN DO! THIS IS UNACCEPTABLE. IT IS GOING TO TAKE A DEATH TO MAKE THIS RECALL IMPORTANT AND GET OUT PROBLEMS FIXED IN A TIMELY MANNER

    Source: NHTSA WEB SITE