2010 LEXUS IS Complaints
View complaints related to 2010 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2010 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 LEXUS IS- REDONDO BEACH, CA
TAKATA RECALL: I RECEIVED A RECALL NOTICE MONTHS AGO STATING THAT THEY HAVE NO REMEDY FOR THIS AT THIS TIME BUT THAT NO ONE SHOULD BE SITTING IN THE PASSENGER SEAT OR THEY MAY DIE. WHEN ARE THEY GOING TO OFFER A SOLUTION? IT'S NOT A SOLUTION TO TELL SOMEONE NOT TO USE THE PASSENGER SEAT IN A 2 DOOR CONVERTIBLE! I JUST WANT TOYOTA TO BE RESPONSIBLE AND FIX THIS.
Source: NHTSA WEB SITE -
2010 LEXUS IS 250C- GULF BREEZE, FL
TAKATA RECALL. THE DEALERSHIP HAS BEEN UNABLE TO COMPLY WITH THE RECALL FOR AIRBAGS. I'M FEELING VERY UNSAFE.
Source: NHTSA WEB SITE -
2010 LEXUS IS- MARIETTA, GA
TAKATA INFLATORS- I RECEIVED A RECALL NOTICE IN JUNE 2016 AND WAS ORIGINALLY TOLD PARTS WOULD BE AVAILABLE IN SEP 2016, THEN OCT- JAN 2017 AND FINALLY EARLY 2017. I WAS TOLD NOT TO HAVE ANYONE RIDE IN MY PASSENGER SEAT. 1. THIS IS NOT POSSIBLE LONG TERM 2. I DON'T HAVE THE MONEY TO PAY FOR MY CURRENT CAR PLUS A RENTAL EVERY 30 DAYS AND WAIT FOR A CHECK TO BE MAILED TO ME. 3. I DON'T HAVE THE MEANS TO STORE 2 CARS LONG TERM. 4. I DON'T BELIEVE THIS PROBLEM IS LIMITED TO THE PASSENGER AIRBAGS. THE DEALERSHIP HAS BEEN REFERRING ME TO LEXUS AND LEXUS HAS BEEN REFERRING ME TO THE DEALERSHIP. NO ONE WANTS TO TAKE OWNERSHIP AND FIX THE PROBLEM. IT IS NOT SAFE FOR ME TO DRIVE MY CAR AND LEXUS WILL NOT ACKNOWLEDGE THE PROBLEM.
Source: NHTSA WEB SITE -
2010 LEXUS IS 250C- COLUMBIA, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250- FORT WALTON BEACH, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 LEXUS IS 250- WEST MINSTER, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 350C- ATHERTON, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 350C. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250- POMONA, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250C- FERNANDINA BEACH, FL
I [XXX] RECEIVED A RECALL NOTICE (UNDATED ENVELOPE FROM LEXUS INFORMING ME OF THE TAKATA FRONT PASSENGER RECALL. INSIDE THE NOTICE WAS INFORMATION (IN SUMMARY) THAT I AM IN THE HIGHEST RISK CATEGORY, WITHIN THE TIME PARAMETERS OF POSSIBLE DEGRADING, TERRITORY DUE TO TEMPERATURES IN THE ZONE WHERE I PURCHASED THE CAR AND LIVE (FL), AND THAT THEY RECOMMEND NOT HAVING ANY PERSON SEATED FRONT PASSENGER SIDE, UNTIL THEY HAVE A RESOLUTION AND REPAIR. I AM UPSET AND EXTREMELY CONCERNED WITH THE MANNER IN WHICH THIS WAS HANDLED. FIRST THIS INFORMATION CAME IN AN UNDATED ENVELOPE THE WEEKEND OF JULY 22, 2016, WHEN IT IS CLEARLY IDENTIFIED IN THEIR LETTER THAT THEY LEARNED AND CONFIRMED THIS HAZARD ISSUE MAY 2016. WHY AM I JUST BE NOTIFIED? I HAVE HAD PASSENGERS IN MY CAR WITHOUT WARNING OF THIS ISSUE AND POSSIBLE INJURY. THERE IS NO TIMELINE/DEADLINE LISTED TO REPAIR THIS URGENT ISSUE (AS THEY HAVE STATED ON THE ENVELOPE). I AM UNABLE TO USE MY VEHICLE AT IT'S FULL CAPACITY. ALL RECALLS AND MAIL OF THIS TYPE SHOULD GO OUT UPON CONFIRMATION OF HAZARD, THE ENVELOPES SHOULD BE DATED AND SENT OUT WITH-IN THE WEEK OF CONFIRMATION (IF NOT SOONER). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2010 LEXUS IS 350C- ATLANTA, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE