2007 LEXUS IS Complaints
View complaints related to 2007 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2007 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS IS 250- LAS VEGAS, NV
TAKATA RECALL AIRBAG DID NOT INFLATE WHEN HITTING A BRICK WALL HEAD ON. MY CAR WAS IN MOTION AND WAS HIT ON THE REAR PASSENGER SIDE OF THE VEHICLE AND FISH TAILED HEAD ON INTO WALL AND I SUSTAINED INJURIES.
Source: NHTSA WEB SITE -
2007 LEXUS IS 350- ALBUQUERQUE, NM
THE SPEEDOMETER NEEDLE AND TACHOMETER NEEDLES ARE LED LIGHTS THAT ARE SUPPOSED TO BE ILLUMINATED. IN WARMER CLIMATES THERE IS A VERY HIGH RATE OF FAILURE WELL INSIDE OF THE 100,000 MARK. THE LED LIGHTED NEEDLE FAIL, HENCE YOU CAN NO LONGER NOTE YOUR SPEED. THERE ARE NUMEROUS COMPLAINTS ON LINE AND 3 OR 4 VENDORS THAT SPECIALIZE IN THE REPAIR BECAUSE IT IS SO PREVALENT. NOT BEING ABLE TO SEE YOUR VEHICLE SPEED AT NIGHT IS CERTAINLY A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- ALBERTVILLE, AL
CAMSHAFT GEAR GONE BAD AT ONLY 85,000 AND LEXUS IS AWARE OF AND DOES NOTHING TO DO A RECALL. THIS IS A 3000,00 FIX.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- ARNOLD, MD
LEXUS IS 250 DASHBOARD IS MELTING. VERY STICKY SUBSTANCE, BRIGHT SUN AND HEADLIGHTS CAUSE DANGEROUS GLARE ON WINDSHIELD. COMPROMISES THE EFFECTIVENESS OF THE AIRBAGS IN THE CASE THAT THEY WOULD NEED TO DEPLOY. LEXUS REFUSES TO FIX THE ISSUE AS WELL AS TOYOTA. THE MELTING DASH ALSO EMITS A ODOR WHEN IN THE DIRECT SUNLIGHT AND ACTIVELY MELTING, THAT GIVES A HEADACHE. THE "SAFENESS" OF MY VEHICLE IS NOW EXTREMELY COMPROMISED AS WELL AS THE VALUE.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- KILGORE, TX
DASH HAS STARTED TO GET STICKEY AND SHINEY WHICH REFLECTS OFF THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE THE ROAD IN FRONT OF THE AUTOMOBILE , THIS IS ESPECIALLY DANGERIOUS IN SUNLIGHT OR BRIGHT STREETLIGHT THIS CONDITION HAS PROGRESSIVELY WORSE OVER TIME!
Source: NHTSA WEB SITE -
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2007 LEXUS IS 350- BRENTWOOD, CA
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SIGNIFICANTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER BEFORE IT STALLED. ALSO, THE CHECK ENGINE, BATTERY, AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEXUS OF PLEASANTON, 4345 ROSEWOOD DR, PLEASANTON, CA, 94588) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRINGS FAILED AND A PIECE OF THE VALVE SPRING FRACTURED. THE VALVE SPRING FELL INTO THE CYLINDER HEAD AND DAMAGED THE SHORT BLOCK WHERE THE PISTONS WERE CONNECTED, ALONG WITH AN OIL LEAK TO THE SPARK PLUGS. THE VALVE SPRING AND SHORT BLOCK NEEDED TO BE REPLACED AND THE CYLINDERS RESURFACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V309000 (ENGINE) FOR THE ENGINE VALVE SPRINGS IN JULY OF 2017 BY THE DEALER (LEXUS OF CONCORD, 2001 MARKET ST, CONCORD, CA,94520); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1709051152, WHICH WAS AN EXTENSION FROM A DIFFERENT CASE NUMBER. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS 250- SAN DIEGO, CA
ON JULY 6TH 2017 AT ABOUT 4:15 PM I WAS HEADING TO WORK. AFTER ABOUT 500 FEET. BEFORE ENTERING A THREE WAY INTERSECTION, I RELEASED THE GAS PEDAL TO STOP ACCELERATING AND CRUISE TO PREPARE TO BRAKE IN ORDER TO MAKE THE LEFT TURN. BUT SUDDENLY THE GAS PEDAL ACCELERATED BY ITSELF AND CAUSED MY CAR TO KEEP ACCELERATING STRAIGHT TOWARDS THE SIDE WALK INTERSECTING WITH MY DIRECTION. I TURNED MY WHEEL LEFT AND BRAKED HARD EVEN ACTIVATING THE ANTI BRAKING SYSTEM. I ALSO HAD TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING THE CAR. IT TOOK ABOUT 150 FEET AFTER THE LEFT TURN BEFORE I FULLY STOPPED. EVEN AFTER STOPPING I WAS WAS NOT ABLE TO TURN OFF THE ENGINE IMMEDIATELY. I KEPT PRESSING ON THE PUSH START BUTTON FOR A FEW MINUTES BEFORE THE ENGINE FINALLY TURNED OFF. THE INCIDENT REMINDED ME ABOUT THE GAS PEDAL LOCK UP SITUATION YEARS AGO WITH TOYOTA. AFTER CALMING DOWN FROM THE FEAR AND SHAKING I TRIED TO TURN ON THE ENGINE TO SEE IF IT WOULD OPERATE NORMALLY. AFTER VERIFYING THAT EVERYTHING WAS BACK TO NORMALLY. I CAUTIOUSLY AND CAREFULLY DROVE IT BACK TO MY HOUSE. I DID NOT USE THE CAR FOR A WEEK AND THEN HAD IT TOWED TO LEXUS DEALERSHIP FOR INSPECTION. THE INSPECTION TOOK ONE WEEK. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THEY ALSO TEST DROVE THE CAR FOR LESS THAN 10 MILES. I WAS NOT SATISFIED WITH THE ANSWER SO I CONTACTED LEXUS HEADQUARTERS AGAIN TO REQUEST A THIRD PARTY INSPECTION. THEY REFUSED BECAUSE THE CAR WAS NOT INVOLVED IN AN ACCIDENT WITH ANOTHER CAR. THEY ALSO ADVISED ME TO KEEP DRIVING THE CAR BECAUSE THEY SAID THEY PUT A LOT OF TRUST IN THEIR AUTO-MECHANICS. HOWEVER AFTER ALL THIS I STILL HAVE A LOT OF FEAR TO DRIVE THE CAR BUT I DON'T HAVE ANY OTHER CHOICE. NOW I ONLY USE THIS CAR TO GO TO WORK AND HAVE TO ALWAYS BE EXTREMELY CAUTIOUS WHEN DRIVING IT DUE TO FEAR OF THIS INCIDENT REPEATING ITSELF.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- TAMPA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TAMPA BAY LOCATED AT 5852 N DALE MABRY HWY, TAMPA, FL 33614; (813) 365-7152) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS- GRAND TERRACE, CA
THERE'S A LOUD RUBBING SOUND WHEN I TURN MY WHEEL LEFT OR RIGHT WHEN DRIVING MY CAR. I TOOK IT TO A SHOP THAT ONLY WORKS ON TOYOTA AND HONDA. THEY QUOTED ME $3000.00 TO FIX IT. I COULDN'T REEMEBER WHAT PART EXACTLY THEY WERE GOING TO FIX. I WAS MORE STUNNED THAN LISTENING AT THAT POINT. I CERTAINLY DID NOT WANT TO SPEND THE MONEY I DON'T HAVE TO GET THIS TAKEN CARE OF. BUT IT HAS BEEN PROGRESSIVELY GETTING WORSE. I WAS MAKING A LEFT HAND TURN ON A BUSY STREET, AND THE STEERING WHEEL LOCKED UP. I ALMOST SLAMMED INTO A CAR IN THE LANE NEXT TO ME. I HAD TO RESTART MY CAR AND APOLOGISE PROFUSELY TO THE DRIVER THAT I ALMOST WRECKED INTO. I CALLED THE DEALER AND ASKED IF THERE WAS A RECALL THEY KNEW OF WITH THE STEERING WHEEL. HE SAID THERE WASN'T. IT'S PRETTY DANGEROUS TO BE DRIVING THIS CAR. IT'S A SHAME TO ME THAT SUCH A LUXURIOUS BRAND NAME WOULD HAVE THIS HUGE PROBLEM WITH SOMETHING MAJOR LIKE STEERING, AND NOT HAVE ANY TYPE OF ANSWER AS TO WHY THIS ELECTRICAL STEERING IS HAVING THIS ISSUE. I DID GET COMFORT KNOWING THAT I'M NOT THE ONLY CUSTOMER UPSET AT LEXUS FOR THIS...
Source: NHTSA WEB SITE -
2007 LEXUS IS 350- BELLEVILLE, NJ
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
Source: NHTSA WEB SITE