2010 LEXUS IS 250 Complaints
View complaints related to 2010 LEXUS IS 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2010 LEXUS IS 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 LEXUS IS 250- WEST MINSTER, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250- POMONA, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250C- FERNANDINA BEACH, FL
I [XXX] RECEIVED A RECALL NOTICE (UNDATED ENVELOPE FROM LEXUS INFORMING ME OF THE TAKATA FRONT PASSENGER RECALL. INSIDE THE NOTICE WAS INFORMATION (IN SUMMARY) THAT I AM IN THE HIGHEST RISK CATEGORY, WITHIN THE TIME PARAMETERS OF POSSIBLE DEGRADING, TERRITORY DUE TO TEMPERATURES IN THE ZONE WHERE I PURCHASED THE CAR AND LIVE (FL), AND THAT THEY RECOMMEND NOT HAVING ANY PERSON SEATED FRONT PASSENGER SIDE, UNTIL THEY HAVE A RESOLUTION AND REPAIR. I AM UPSET AND EXTREMELY CONCERNED WITH THE MANNER IN WHICH THIS WAS HANDLED. FIRST THIS INFORMATION CAME IN AN UNDATED ENVELOPE THE WEEKEND OF JULY 22, 2016, WHEN IT IS CLEARLY IDENTIFIED IN THEIR LETTER THAT THEY LEARNED AND CONFIRMED THIS HAZARD ISSUE MAY 2016. WHY AM I JUST BE NOTIFIED? I HAVE HAD PASSENGERS IN MY CAR WITHOUT WARNING OF THIS ISSUE AND POSSIBLE INJURY. THERE IS NO TIMELINE/DEADLINE LISTED TO REPAIR THIS URGENT ISSUE (AS THEY HAVE STATED ON THE ENVELOPE). I AM UNABLE TO USE MY VEHICLE AT IT'S FULL CAPACITY. ALL RECALLS AND MAIL OF THIS TYPE SHOULD GO OUT UPON CONFIRMATION OF HAZARD, THE ENVELOPES SHOULD BE DATED AND SENT OUT WITH-IN THE WEEK OF CONFIRMATION (IF NOT SOONER). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2010 LEXUS IS 250- SAN DIEGO, CA
LEXUS CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG EXPLOSION DURING ACCIDENT. *SMD THE CONSUMER STATED HIS WIFE WAS A PASSENGER IN THE VEHICLE WHICH REAR ENDED ANOTHER VEHICLE. THE CONSUMER'S WIFE STATED THE EXPLOSION OF THE AIR BAG AND FLYING DEBRIS CAUSED MORE INJURIES THAN THE ACCIDENT ITSELF. *JB
Source: CONSUMER LETTER -
2010 LEXUS IS 250- SAN DIEGO, CA
THE RED AIRBAG LIGHT IS PERMANENTLY ON ON THE DASHBOARD THAT INDICATES THE PASSENGER AIRBAG IS OFF. THIS IS A HUGE SAFETY ISSUE! ALTHOUGH LEXUS HAS REALIZED THIS IS AN ISSUE, THEY ARE TAKING ADVANTAGE OF THEIR DESIGN FLAWS AND CHARGING AN EXORBITANT PRICE TO FIX THE PROBLEM. THIS SHOULD BE CONSIDERED A RECALL SINCE APPARENTLY THIS ISSUE IS WIDESPREAD AMONGST ALL OF THESE MODELS ESPECIALLY AFTER THE WARRANTY HAS EXPIRED.
Source: NHTSA WEB SITE -
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2010 LEXUS IS 250- HADDON HEIGHTS, GA
CAR WENT HEAD ON INTO TELEPHONE POLE. CAR WAS TOTALED. SEVERE FRONT END DAMAGE. AIRBAGS DID NOT DEPLOY..... UPDATED 06/30/15 *BF
Source: NHTSA WEB SITE -
2010 LEXUS IS 250- BRENTWOOD, TN
SINCE I BOUGHT THIS VEHICLE IN 2010 I HAVE BEEN EXPERIENCING "RAW FUEL" SMELL AND "CATALYTIC CONVERTER" SMELL OCCASIONALLY. IT SEEMS TO HAPPEN MOST OFTEN WHEN A SMALL HILL IS CLIMBED AND WHEN GOING DOWN SUBSEQUENTLY. I MENTIONED IT TO THE DEALER A FEW TIMES BUT THEY SAID IT WAS THE WIND! I NEVER HAD THESE STRONG SMELLS WITH ANY OTHER CAR THAT I OWNED. *TR
Source: NHTSA WEB SITE -
2010 LEXUS IS 250C- AUSTIN , TX
TL* THE CONTACT OWNS A 2010 LEXUS IS 250C. WHILE DRIVING IN REVERSE AND USING THE BACKUP CAMERA, VISIBILITY WAS POOR AND THE CAMERA FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 10/29/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250- PINE BLUFF, AR
TL* THE CONTACT OWNED A 2010 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SWERVED TO AVOID A CRASH FROM AN ONCOMING VEHICLE. AS A RESULT, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE IMPACT DID NOT MEET THE SPECIFICATIONS THAT WOULD WARRANT AIR BAG DEPLOYMENT BECAUSE THE VEHICLE WAS CRASHED INTO FROM THE REAR. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS IS 250- RENTON, WA
TL* THE CONTACT OWNS A 2010 LEXUS IS-250. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY AND SPONTANEOUSLY ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT TO CRASH HER VEHICLE SEVERAL TIMES. ON ONE OCCASION, THE CONTACT WAS LAUNCHED INTO ONCOMING TRAFFIC BECAUSE OF THE FAILURE. BOTH THE DRIVER AND THE PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, STATED THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE CURRENT MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER WAS INVOLVED IN 2 ACCIDENTS. ONE OCCURRED 3 DAYS AFTER THE VEHICLE WAS PURCHASED. SHE STATED THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED. SHE TRIED PUMPING THE BRAKES, WITH NO RESULTS. SHE CRASHED INTO HER APARTMENT, RAN OVER A CONCRETE STOPPER AND INTO A TREE. THE NEXT ACCIDENT HAPPENED ON DECEMBER 11, 2013/ SHE WAS A DRIVE-THRU, WHEN SUDDENLY THE VEHICLE TOOK OFF AGAIN, AT A HIGH RATE OF SPEED. SHE WENT ACROSS THE CITY SIDEWALK, INTO TRAFFIC. SHE TRIED PUMPING THE BRAKE, BUT TO NO AVAIL. THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED, AND HIT A VEHICLE, WITH 2 PASSENGERS. UPDATED 04/21/14. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE