2010 LEXUS IS 250 Complaints

View complaints related to 2010 LEXUS IS 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2010 LEXUS IS 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LEXUS IS 250
    - KENTFIELD, CA

    THE AUTOMATIC DIMMING REARVIEW MIRROR ON MY LEXUS MAY PRESENT A HAZARD DUE TO ITS FAILURE TO ADEQUATELY DIM BRIGHT TRAILING HEADLIGHTS QUICKLY AND SUFFICIENTLY, SOMETIMES RESULTING IN A SEVERAL SECOND BLINDING BY HEADLIGHT IN FOLLOWING CARS. MY LEXUS DEALER SAYS THAT THE MIRROR IS TO "SPEC" AND THAT THEY CANNOT FIX IT. I DEMONSTRATED TO THE DEALER THAT THE MIRROR TOOK 5 SECONDS TO START TO RESPOND TO A TRAILING HEADLIGHT AND ANOTHER 2 SECONDS TO DARKEN. THUS, FOR EXAMPLE, A TRUCK COULD PULL INTO THE LANE BEHIND THE LEXUS AND THE MIRROR WOULD TAKE 7 SECONDS TO FULLY DIM THE TRUCK'S HEADLIGHTS. IN ADDITION, THERE IS NO WAY TO KEEP THE MIRROR DIM, THAT IS, WHEN THE TRAILING LIGHT CEASES THE MIRROR BRIGHTENS. IN ADDITION, IN A BRIGHTLY LIT SITUATION, SUCH AS ON A HIGHWAY WITH GOOD OVERHEAD LIGHTING, THE MIRROR "THINKS" IT'S DAYLIGHT AND WILL NOT DIM AT ALL, EVEN WHEN A VERY BRIGHT HEADLIGHT FROM A FOLLOWING CAR/TRUCK IS SHINING INTO IT. THIS IS A DANGEROUS APPLICATION OF A "HALF-WAY" TECHNOLOGY THAT HAS NOT BEEN DEVELOPED FULLY AND COULD LEAD TO A DANGEROUS SITUATION. FOR BOTH SAFETY AND UTILITY, A SIMPLE "FLIP" REARVIEW MIRROR THAT STAYS DIM AND IS DIM ENOUGH TO PREVENT BLINDING BY TRAILING HEADLIGHTS WOULD BE MUCH SAFER THAN THE HIGH-TECH, BUT UNSAFE, LEXUS REARVIEW MIRROR.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 LEXUS IS 250
    - BROOKLINE, MA

    I WAS TURNING INTO A 10 FEET DEEP STRIP PARKING LOT AND THE LEXUS IS250 (2010) I WAS DRIVING SUDDENLY ACCELERATED AND CRASHED INTO A PARKED CAR. I DO NOT RECALL EITHER STEPPING ON THE ACCELERATOR OR THE BRAKE. THE DISTANCE FROM TURNING INTO THE PARKING LOT AND THE CAR I HIT WAS APPROXIMATELY 5 FEET. I DID NOT HAVE TIME TO REACT. THE AIRBAGS OPENED AND THE FRONT WAS MASSIVELY DAMAGED. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - SAN ANTONIO, TX

    TL* THE CONTACT WAS LOANED A 2010 LEXUS IS 250. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL TO BRING THE VEHICLE TO A STOP. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE BE TOWED FOR INSPECTION. THE VEHICLE WAS TOWED BY THE MANUFACTURER TO AN UNDISCLOSED LOCATION. THE CONTACT WAS UNAWARE OF THE LOCATION OF THE VEHICLE AND STATED THAT HE DID NOT FEEL SAFE WHEN OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - ROCKVILLE, MD

    TL* THE CONTACT WAS DRIVING A LOANER 2010 LEXUS IS250. THE CONTACT WAS APPLYING THE BRAKES FROM APPROXIMATELY 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND HIT A SCHOOL BUS. THE CONTACT SHIFTED THE VEHICLE INTO PARK TO STOP THE VEHICLE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 03/29/11 *BF THE CONSUMER STATED THERE WAS NO DAMAGE TO THE LOANER VEHICLE OR THE BUS, ONLY A BENT LICENSE PLATE. UPDATED 08/19/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - CHARLOTTE, NC

    I WAS DRIVING HOME FROM A MOUNTAIN COMMUNITY WHILE IT WAS SNOWING. I ACTIVATED MY ECT SNOW BUTTON ON MY VEHICLE AND PROCEEDED TO GO UP AND DOWN TWO LARGE SNOW COVERED MOUNTAINS. AFTER SUCCESSFULLY TRAVERSING THE TERRAIN, I APPROACHED A STOP SIGN WHEN I BEGAN TO LOSE CONTROL OF THE CAR. MY SAFETY FEATURES , TRAC AND ECT ACTIVATED AND RIGHTED THE VEHICLE, HOWEVER, AFTER THE VEHICLE WAS RIGHTED, THE VEHICLE SUDDENLY LOSS POWER AND SEEMED AS IF IT STOPPED. THE CAR WAS SHUT OFF AND TURNED BACK ON, HOWEVER, THE BRAKE, ABS, AND SLIP INDICATOR LIGHTS REMAINED ILLUMINATED. I PROCEEDED TO DRIVE ON THE MAIN ROAD AND WENT DOWN TWO HILLS BEFORE APPROACHING A HILL AND BEGAN TO CLIMB THE HILL, AT WHICH TIME MY REAR WHEELS BEGAN TO SPIN AND I LOST CONTROL OF THE VEHICLE AND TURNED 180 DEGREES IN THE MIDDLE OF THE ROAD. AT THAT TIME, I DECIDED TO GO BACK TO MY ORIGINAL LOCATION, HOWEVER, TRAC, ECT, NOR MY BRAKES WERE FUNCTIONING. I SLOWLY WENT DOWN THE HILL AND APPROACHED THE FIRST HILL I HAD GONE DOWN AND IMMEDIATELY, LOSS TRACTION AND SPUN AROUND INTO A DITCH. TWO INDIVIDUALS HELPED ME GET THE CAR RIGHTED AND BACK ON THE ROAD, AT WHICH I AGAIN SPUN AROUND AND ENDED UP IN THE FRONT YARD OF VACANT HOUSE. THE CAR REMAINS AT THAT LOCATION AND IS AWAITING PICK UP BY THE MANUFACTURER WITH NONE OF THE SAFETY FEATURES FUNCTIONING. I WAS VERY FORTUNATE THAT I WAS NOT INJURED NOR DID I INJURE ANYONE ELSE. THE CAR IS CURRENTLY UNABLE TO BE DRIVEN AND WILL BE TOWED TO THE NEAREST LEXUS DEALER ON OR ABOUT 12/28/2010. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - SHERMAN OAKS, CA

    TL* THE CONTACT OWNS A 2010 LEXUS IS250 HYBRID. WHILE TRAVELING 25 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHIFTED FROM THE DRIVE GEAR TO THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500. UPDATED 12/23/10*LJ THE CONSUMER STATED THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEM. UPDATED 01/03/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS IS 250
    - PALM BEACH GARDENS, FL

    THE VISUAL DISPLAYS ON THE CENTER DASHBOARD CONSOLE INDICATING HVAC AND AUDIO INFORMATION FOR THE LEXUS IS 250 C ARE SO LIGHT AS TO BE VIRTUALLY INVISIBLE TO THE DRIVER, PARTICULARLY IN BRIGHT SUN AND WHEN THE DRIVER IS WEARING SUNGLASSES. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR PROLONGED PERIODS OF TIME AS HE TRIES TO DISCERN INFORMATION WHICH SHOULD BE CLEARLY VISIBLE WITH JUST A GLANCE. DISTRACTING A DRIVER FROM GIVING HIS FULL ATTENTION TO THE ROAD CAN CONSTITUTE A SERIOUS SAFETY HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS 250
    - PORT WASHINGTON, NY

    TL* THE CONTACT OWNS A 2010 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS WITH THE CONVERTIBLE TOP DOWN, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WOULD RATTLE EXCESSIVELY. THE DEALER ADVISED THE WINDOWS WERE MANUFACTURER TO OPERATE AS THEY WERE AND THERE WAS NOT A REPAIR NECESSARY OR AVAILABLE TO CORRECT THE RATTLING. THE CURRENT AND FAILURE MILEAGES WERE 4,294. UPDATED 05/18/2010. *LJ UPDATED 6/1/10 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE